Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Nonperforming, Credit Quality (Details)

v3.19.1
Outstanding Loans and Leases - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Mar. 31, 2019
Dec. 31, 2018
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases $ 4,850 $ 4,944
Accruing past due 90 days or more $ 2,779 $ 3,230
Threshold period past due for nonperforming status of financing receivables 90 days 90 days
Residential Mortgage    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Accruing past due 90 days or more $ 391 $ 498
Residential Mortgage | Federal Housing Administration    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 1,200 1,400
Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 3,578 3,842
Accruing past due 90 days or more 2,629 2,916
Consumer real estate | Core Portfolio Residential Mortgage    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 976 1,010
Accruing past due 90 days or more 233 274
Consumer real estate | Core Portfolio Home Equity    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 906 955
Accruing past due 90 days or more 0 0
Consumer real estate | Non-core Residential Mortgage    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 797 883
Accruing past due 90 days or more 1,360 1,610
Consumer real estate | Non-core Home Equity    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 845 938
Accruing past due 90 days or more 0 0
Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Accruing past due 90 days or more 1,005 994
Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 54 56
Accruing past due 90 days or more 31 38
Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 1,272 1,102
Accruing past due 90 days or more $ 150 314
Threshold period past due for nonperforming status of financing receivables 90 days  
Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases $ 870 794
Accruing past due 90 days or more 46 197
Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 80 80
Accruing past due 90 days or more 0 0
Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 213 156
Accruing past due 90 days or more 0 4
Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 52 18
Accruing past due 90 days or more 13 29
Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans and leases 57 54
Accruing past due 90 days or more $ 91 $ 84