Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details)

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Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details) - Consumer real estate - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Financing Receivable, Modifications [Line Items]    
Total modifications $ 160 $ 519
Modifications under government programs    
Financing Receivable, Modifications [Line Items]    
Total modifications 3 13
Modifications under proprietary programs    
Financing Receivable, Modifications [Line Items]    
Total modifications 26 200
Loans discharged in Chapter 7 bankruptcy    
Financing Receivable, Modifications [Line Items]    
Total modifications 28 64
Trial modifications    
Financing Receivable, Modifications [Line Items]    
Total modifications $ 103 242
Hurricane-Related Modifications | Modifications under government programs    
Financing Receivable, Modifications [Line Items]    
Total modifications   $ 168