Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Renegotiated TDRs Entered into During the Period (Details)

v3.5.0.2
Outstanding Loans and Leases - Credit Card and Other Consumer - Renegotiated TDRs Entered into During the Period (Details) - Credit card and other consumer - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2016
Sep. 30, 2015
Sep. 30, 2016
Sep. 30, 2015
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance $ 85 $ 98 $ 205 $ 260
Carrying Value $ 90 $ 107 $ 216 $ 278
Pre-Modification Interest Rate 19.55% 19.12% 19.05% 18.72%
Post-Modification Interest Rate 3.27% 3.37% 3.72% 3.65%
Net Charge-offs $ 26 $ 33 $ 43 $ 58
Direct/Indirect Consumer        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 7 7 16 16
Carrying Value $ 4 $ 4 $ 9 $ 10
Pre-Modification Interest Rate 4.13% 5.58% 4.50% 6.28%
Post-Modification Interest Rate 4.08% 5.10% 4.33% 5.29%
Net Charge-offs $ 2 $ 2 $ 7 $ 7
United States | Credit Card Receivable        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 46 59 126 172
Carrying Value $ 50 $ 65 $ 134 $ 184
Pre-Modification Interest Rate 17.48% 17.10% 17.42% 16.98%
Post-Modification Interest Rate 5.33% 4.97% 5.45% 5.02%
Net Charge-offs $ 4 $ 8 $ 8 $ 16
Non United States | Credit Card Receivable        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 32 32 63 72
Carrying Value $ 36 $ 38 $ 73 $ 84
Pre-Modification Interest Rate 24.11% 24.04% 23.93% 24.01%
Post-Modification Interest Rate 0.38% 0.43% 0.44% 0.45%
Net Charge-offs $ 20 $ 23 $ 28 $ 35