Outstanding Loans and Leases and Allowance for Credit Losses (Tables)

v3.25.1

Outstanding Loans and Leases and Allowance for Credit Losses (Tables)	3 Months Ended
	Mar. 31, 2025
Receivables [Abstract]
Schedule of Loans and Leases Outstanding	The following tables present total outstanding loans and leases and an aging analysis for the Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at March 31, 2025 and December 31, 2024. 30-59 Days  Past Due (1) 60-89 Days  Past Due (1) 90 Days or More Past Due (1) Total Past Due 30 Days or More Total  Current or  Less Than  30 Days  Past Due (1) Loans  Accounted  for Under  the Fair  Value  Option Total Outstandings (Dollars in millions) March 31, 2025 Consumer real estate             Residential mortgage $ 1,218  $ 249  $ 780  $ 2,247  $ 232,999  $ 235,246  Home equity 82  34  127  243  25,423  25,666  Credit card and other consumer Credit card 672  491  1,334  2,497  97,234  99,731  Direct/Indirect consumer (2) 305  108  87  500  106,484  106,984  Other consumer —  —  —  —  153  153  Total consumer 2,277  882  2,328  5,487  462,293  467,780  Consumer loans accounted for under the fair value option (3) $ 221  221  Total consumer loans and leases 2,277  882  2,328  5,487  462,293  221  468,001  Commercial U.S. commercial 1,016  248  350  1,614  391,799  393,413  Non-U.S. commercial 36  2  13  51  141,276  141,327  Commercial real estate (4) 387  182  1,410  1,979  63,560  65,539  Commercial lease financing 50  16  28  94  15,604  15,698  U.S. small business commercial 200  89  203  492  20,990  21,482  Total commercial 1,689  537  2,004  4,230  633,229  637,459  Commercial loans accounted for under the fair value option (3) 5,165  5,165  Total commercial loans and leases 1,689  537  2,004  4,230  633,229  5,165  642,624  Total loans and leases (5) $ 3,966  $ 1,419  $ 4,332  $ 9,717  $ 1,095,522  $ 5,386  $ 1,110,625  Percentage of outstandings 0.36  % 0.13  % 0.39  % 0.88  % 98.64  % 0.48  % 100.00  % (1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $167 million and nonperforming loans of $166 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $60 million and nonperforming loans of $92 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $234 million and nonperforming loans of $673 million. Consumer real estate loans current or less than 30 days past due includes $1.5 billion, and direct/indirect consumer includes $52 million of nonperforming loans. (2)Total outstandings primarily includes auto and specialty lending loans and leases of $54.1 billion, U.S. securities-based lending loans of $49.3 billion and non-U.S. consumer loans of $2.8 billion. (3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $60 million and home equity loans of $161 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $4.0 billion and non-U.S. commercial loans of $1.2 billion. For more information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option. (4)Total outstandings includes U.S. commercial real estate loans of $59.7 billion and non-U.S. commercial real estate loans of $5.8 billion. (5)Total outstandings includes loans and leases pledged as collateral of $26.5 billion. The Corporation also pledged $310.3 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank. 30-59 Days Past Due (1) 60-89 Days  Past Due (1) 90 Days or More Past Due (1) Total Past Due 30 Days or More Total Current or Less Than 30 Days Past Due (1) Loans Accounted for Under the Fair Value Option Total Outstandings (Dollars in millions) December 31, 2024 Consumer real estate             Residential mortgage $ 1,222  $ 288  $ 788  $ 2,298  $ 225,901  $ 228,199  Home equity 80  40  127  247  25,490  25,737  Credit card and other consumer           Credit card 685  552  1,401  2,638  100,928    103,566  Direct/Indirect consumer (2) 290  113  106  509  106,613    107,122  Other consumer  —  —  —  —  151    151  Total consumer 2,277  993  2,422  5,692  459,083  464,775  Consumer loans accounted for under the fair value option (3) $ 221  221  Total consumer loans and leases 2,277  993  2,422  5,692  459,083  221  464,996  Commercial               U.S. commercial 910  228  345  1,483  385,507    386,990  Non-U.S. commercial 65  17  4  86  137,432    137,518  Commercial real estate (4) 640  121  990  1,751  63,979    65,730  Commercial lease financing 32  9  19  60  15,648    15,708  U.S. small business commercial 190  94  199  483  20,382    20,865  Total commercial 1,837  469  1,557  3,863  622,948    626,811  Commercial loans accounted for under the fair value option (3) 4,028  4,028  Total commercial loans and leases 1,837  469  1,557  3,863  622,948  4,028  630,839  Total loans and leases (5) $ 4,114  $ 1,462  $ 3,979  $ 9,555  $ 1,082,031  $ 4,249  $ 1,095,835  Percentage of outstandings 0.38  % 0.13  % 0.36  % 0.87  % 98.74  % 0.39  % 100.00  % (1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $188 million and nonperforming loans of $174 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $71 million and nonperforming loans of $107 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $229 million and nonperforming loans of $686 million. Consumer real estate loans current or less than 30 days past due includes $1.5 billion, and direct/indirect consumer includes $54 million of nonperforming loans. (2)Total outstandings primarily includes auto and specialty lending loans and leases of $54.9 billion, U.S. securities-based lending loans of $48.7 billion and non-U.S. consumer loans of $2.8 billion. (3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $59 million and home equity loans of $162 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.8 billion and non-U.S. commercial loans of $1.3 billion. For more information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option. (4)Total outstandings includes U.S. commercial real estate loans of $59.6 billion and non-U.S. commercial real estate loans of $6.1 billion. (5)Total outstandings includes loans and leases pledged as collateral of $26.8 billion. The Corporation also pledged $305.2 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank.
Schedule of Financing Receivables, Non Accrual Status	The following table presents the Corporation’s nonperforming loans and leases and loans accruing past due 90 days or more at March 31, 2025 and December 31, 2024. Nonperforming loans held-for-sale (LHFS) are excluded from nonperforming loans and leases as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation’s 2024 Annual Report on Form 10-K. Credit Quality Nonperforming Loans and Leases Accruing Past Due 90 Days or More (Dollars in millions) March 31 2025 December 31 2024 March 31 2025 December 31 2024 Residential mortgage (1) $ 2,036  $ 2,052  $ 234  $ 229  With no related allowance (2) 1,879  1,883  —  —  Home equity (1) 410  409  —  —  With no related allowance (2) 331  334  —  —  Credit Card             n/a             n/a 1,334  1,401  Direct/indirect consumer 167  186  1  1  Total consumer 2,613  2,647  1,569  1,631  U.S. commercial 1,157  1,204  85  90  Non-U.S. commercial 111  8  1  4  Commercial real estate 2,145  2,068  5  6  Commercial lease financing 26  20  8  3  U.S. small business commercial 31  28  199  197  Total commercial 3,470  3,328  298  300  Total nonperforming loans $ 6,083  $ 5,975  $ 1,867  $ 1,931  Percentage of outstanding loans and leases 0.55  % 0.55  % 0.17  % 0.18  % (1)Residential mortgage loans accruing past due 90 days or more are fully-insured loans. At March 31, 2025 and December 31, 2024 residential mortgage included $124 million and $119 million of loans on which interest had been curtailed by the Federal Housing Administration (FHA), and therefore were no longer accruing interest, although principal was still insured, and $110 million for both periods of loans on which interest was still accruing. (2)Primarily relates to loans for which the estimated fair value of the underlying collateral less any costs to sell is greater than the amortized cost of the loans as of the reporting date. n/a = not applicable
Financing Receivable Credit Quality Indicators	The following tables present certain credit quality indicators and gross charge-offs for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at March 31, 2025. Residential Mortgage – Credit Quality Indicators By Vintage Term Loans by Origination Year (Dollars in millions) Total as of March 31,  2025 2025 2024 2023 2022 2021 Prior Residential Mortgage Refreshed LTV       Less than or equal to 90 percent $ 222,511  $ 4,223  $ 17,814  $ 14,138  $ 38,729  $ 72,748  $ 74,859  Greater than 90 percent but less than or equal to 100 percent 2,072  132  729  463  541  135  72  Greater than 100 percent 1,014  117  413  204  163  67  50  Fully-insured loans 9,649  18  215  186  298  3,094  5,838  Total Residential Mortgage $ 235,246  $ 4,490  $ 19,171  $ 14,991  $ 39,731  $ 76,044  $ 80,819  Residential Mortgage Refreshed FICO score Less than 620 $ 2,814  $ 39  $ 212  $ 185  $ 501  $ 692  $ 1,185  Greater than or equal to 620 and less than 660 2,251  31  190  145  418  561  906  Greater than or equal to 660 and less than 740 24,894  414  2,117  1,755  4,592  6,795  9,221  Greater than or equal to 740 195,638  3,988  16,437  12,720  33,922  64,902  63,669  Fully-insured loans 9,649  18  215  186  298  3,094  5,838  Total Residential Mortgage $ 235,246  $ 4,490  $ 19,171  $ 14,991  $ 39,731  $ 76,044  $ 80,819  Gross charge-offs for the three months ended March 31, 2025 $ 3  $ —  $ —  $ 1  $ 1  $ 1  $ —  Home Equity - Credit Quality Indicators Total Home Equity Loans and Reverse Mortgages (1) Revolving Loans Revolving Loans Converted to Term Loans (Dollars in millions) March 31, 2025 Home Equity Refreshed LTV       Less than or equal to 90 percent $ 25,542  $ 755  $ 21,480  $ 3,307  Greater than 90 percent but less than or equal to 100 percent 67  6  56  5  Greater than 100 percent 57  3  43  11  Total Home Equity $ 25,666  $ 764  $ 21,579  $ 3,323  Home Equity Refreshed FICO score Less than 620 $ 665  $ 71  $ 341  $ 253  Greater than or equal to 620 and less than 660 604  46  366  192  Greater than or equal to 660 and less than 740 4,849  190  3,774  885  Greater than or equal to 740 19,548  457  17,098  1,993  Total Home Equity $ 25,666  $ 764  $ 21,579  $ 3,323  Gross charge-offs for the three months ended March 31, 2025 $ 3  $ —  $ 2  $ 1  (1)Includes reverse mortgages of $488 million and home equity loans of $276 million, which are no longer originated. Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage Direct/Indirect Term Loans by Origination Year Credit Card (Dollars in millions) Total Direct/ Indirect as of March 31, 2025 Revolving Loans 2025 2024 2023 2022 2021 Prior Total Credit Card as of March 31, 2025 Revolving Loans Revolving Loans Converted to Term Loans (1) Refreshed FICO score     Less than 620 $ 1,540  $ 10  $ 38  $ 342  $ 442  $ 411  $ 221  $ 76  $ 6,033  $ 5,669  $ 364  Greater than or equal to 620 and less than 660 1,244  5  67  365  355  262  133  57  5,624  5,409  215  Greater than or equal to 660 and less than 740 8,856  43  767  3,078  2,262  1,569  785  352  39,341  38,911  430  Greater than or equal to 740 42,626  62  4,762  15,912  10,043  6,622  3,307  1,918  48,733  48,664  69  Other internal credit    metrics (2,3) 52,718  52,098  74  108  59  121  44  214  —  —  —  Total credit card and other    consumer $ 106,984  $ 52,218  $ 5,708  $ 19,805  $ 13,161  $ 8,985  $ 4,490  $ 2,617  $ 99,731  $ 98,653  $ 1,078  Gross charge-offs for the three months ended March 31, 2025 $ 105  $ 1  $ 1  $ 29  $ 30  $ 22  $ 11  $ 11  $ 1,178  $ 1,136  $ 42  (1)Represents loans that were modified into term loans. (2)Other internal credit metrics may include delinquency status, geography or other factors. (3)Direct/indirect consumer includes $52.1 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at March 31, 2025. Commercial – Credit Quality Indicators By Vintage (1) Term Loans Amortized Cost Basis by Origination Year (Dollars in millions) Total as of March 31, 2025 2025 2024 2023 2022 2021 Prior Revolving Loans U.S. Commercial Risk ratings         Pass rated $ 380,922  $ 11,824  $ 47,494  $ 29,426  $ 33,061  $ 18,636  $ 43,338  $ 197,143  Reservable criticized 12,491  88  244  1,021  978  767  1,925  7,468  Total U.S. Commercial $ 393,413  $ 11,912  $ 47,738  $ 30,447  $ 34,039  $ 19,403  $ 45,263  $ 204,611  Gross charge-offs for the three months ended    March 31, 2025 $ 97  $ —  $ 2  $ 11  $ 12  $ 6  $ 23  $ 43  Non-U.S. Commercial Risk ratings Pass rated $ 139,625  $ 7,392  $ 26,696  $ 13,429  $ 11,507  $ 11,812  $ 6,621  $ 62,168  Reservable criticized 1,702  —  27  221  160  209  77  1,008  Total Non-U.S. Commercial $ 141,327  $ 7,392  $ 26,723  $ 13,650  $ 11,667  $ 12,021  $ 6,698  $ 63,176  Gross charge-offs for the three months ended    March 31, 2025 $ 8  $ —  $ —  $ 7  $ —  $ —  $ —  $ 1  Commercial Real Estate Risk ratings Pass rated $ 54,100  $ 847  $ 5,410  $ 4,728  $ 10,190  $ 8,423  $ 15,225  $ 9,277  Reservable criticized 11,439  —  207  484  3,362  2,338  4,465  583  Total Commercial Real Estate $ 65,539  $ 847  $ 5,617  $ 5,212  $ 13,552  $ 10,761  $ 19,690  $ 9,860  Gross charge-offs for the three months ended    March 31, 2025 $ 126  $ —  $ —  $ —  $ 41  $ 18  $ 67  $ —  Commercial Lease Financing Risk ratings Pass rated $ 15,417  $ 1,020  $ 3,759  $ 3,271  $ 2,338  $ 1,881  $ 3,148  $ —  Reservable criticized 281  3  30  85  53  47  63  —  Total Commercial Lease Financing $ 15,698  $ 1,023  $ 3,789  $ 3,356  $ 2,391  $ 1,928  $ 3,211  $ —  Gross charge-offs for the three months ended    March 31, 2025 $ —  $ —  $ —  $ —  $ —  $ —  $ —  $ —  U.S. Small Business Commercial (2) Risk ratings Pass rated $ 10,041  $ 570  $ 1,915  $ 1,822  $ 1,606  $ 1,263  $ 2,420  $ 445  Reservable criticized 487  1  27  126  101  102  127  3  Total U.S. Small Business Commercial $ 10,528  $ 571  $ 1,942  $ 1,948  $ 1,707  $ 1,365  $ 2,547  $ 448  Gross charge-offs for the three months ended    March 31, 2025 $ 9  $ —  $ —  $ —  $ 1  $ —  $ 3  $ 5  Total $ 626,505  $ 21,745  $ 85,809  $ 54,613  $ 63,356  $ 45,478  $ 77,409  $ 278,095  Gross charge-offs for the three months ended    March 31,2025 $ 240  $ —  $ 2  $ 18  $ 54  $ 24  $ 93  $ 49  (1)Excludes $5.2 billion of loans accounted for under the fair value option at March 31, 2025. (2)Excludes U.S. Small Business Card loans of $11.0 billion. Refreshed FICO scores for this portfolio are $740 million for less than 620; $617 million for greater than or equal to 620 and less than 660; $3.6 billion for greater than or equal to 660 and less than 740; and $6.0 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $138 million. The following tables present certain credit quality indicators for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at December 31, 2024. Residential Mortgage – Credit Quality Indicators By Vintage Term Loans by Origination Year (Dollars in millions) Total as of  December 31,  2024 2024 2023 2022 2021 2020 Prior Residential Mortgage Refreshed LTV Less than or equal to 90 percent $ 215,575  $ 18,115  $ 12,910  $ 36,748  $ 71,912  $ 32,504  $ 43,386  Greater than 90 percent but less than or equal to 100 percent 1,848  724  463  471  122  31  37  Greater than 100 percent 863  428  195  144  56  15  25  Fully-insured loans 9,913  288  190  302  3,153  2,568  3,412  Total Residential Mortgage $ 228,199  $ 19,555  $ 13,758  $ 37,665  $ 75,243  $ 35,118  $ 46,860  Residential Mortgage Refreshed FICO score Less than 620 $ 2,619  $ 172  $ 171  $ 484  $ 649  $ 427  $ 716  Greater than or equal to 620 and less than 660 2,187  170  145  396  515  366  595  Greater than or equal to 660 and less than 740 25,166  2,167  1,745  4,542  7,008  3,801  5,903  Greater than or equal to 740 188,314  16,758  11,507  31,941  63,918  27,956  36,234  Fully-insured loans 9,913  288  190  302  3,153  2,568  3,412  Total Residential Mortgage $ 228,199  $ 19,555  $ 13,758  $ 37,665  $ 75,243  $ 35,118  $ 46,860  Gross charge-offs for the year ended December 31, 2024 $ 21  $ 2  $ 3  $ 6  $ 2  $ 1  $ 7  Home Equity - Credit Quality Indicators Total Home Equity Loans and Reverse Mortgages (1) Revolving Loans Revolving Loans Converted to Term Loans (Dollars in millions) December 31, 2024 Home Equity Refreshed LTV Less than or equal to 90 percent $ 25,638  $ 780  $ 21,450  $ 3,408  Greater than 90 percent but less than or equal to 100 percent 51  4  42  5  Greater than 100 percent 48  3  34  11  Total Home Equity $ 25,737  $ 787  $ 21,526  $ 3,424  Home Equity Refreshed FICO score Less than 620 $ 645  $ 72  $ 320  $ 253  Greater than or equal to 620 and less than 660 577  46  339  192  Greater than or equal to 660 and less than 740 4,911  198  3,779  934  Greater than or equal to 740 19,604  471  17,088  2,045  Total Home Equity $ 25,737  $ 787  $ 21,526  $ 3,424  Gross charge-offs for the year ended December 31, 2024 $ 21  $ 6  $ 9  $ 6  (1)Includes reverse mortgages of $500 million and home equity loans of $287 million, which are no longer originated. Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage Direct/Indirect Term Loans by Origination Year Credit Card (Dollars in millions) Total Direct/Indirect as of December 31, 2024 Revolving Loans 2024 2023 2022 2021 2020 Prior Total Credit Card as of December 31, 2024 Revolving Loans Revolving Loans Converted to Term Loans (1) Refreshed FICO score Less than 620 $ 1,483  $ 10  $ 249  $ 452  $ 433  $ 243  $ 53  $ 43  $ 5,866  $ 5,511  $ 355  Greater than or equal to 620 and less than 660 1,219  4  352  363  282  150  38  30  5,746  5,537  209  Greater than or equal to 660 and less than 740 9,212  47  3,421  2,515  1,828  947  255  199  40,871  40,456  415  Greater than or equal to 740 43,141  67  17,889  11,240  7,635  3,908  1,319  1,083  51,083  51,019  64  Other internal credit    metrics (2, 3) 52,067  51,433  165  51  127  95  36  160  —  —  —  Total credit card and other    consumer $ 107,122  $ 51,561  $ 22,076  $ 14,621  $ 10,305  $ 5,343  $ 1,701  $ 1,515  $ 103,566  $ 102,523  $ 1,043  Gross charge-offs for the year    ended December 31, 2024 $ 399  $ 5  $ 46  $ 144  $ 109  $ 51  $ 12  $ 32  $ 4,365  $ 4,188  $ 177  (1)Represents loans that were modified into term loans. (2)Other internal credit metrics may include delinquency status, geography or other factors. (3)Direct/indirect consumer includes $51.4 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at December 31, 2024. Commercial – Credit Quality Indicators By Vintage (1) Term Loans Amortized Cost Basis by Origination Year (Dollars in millions) Total as of December 31, 2024 2024 2023 2022 2021 2020 Prior Revolving Loans U.S. Commercial Risk ratings         Pass rated $ 374,380  $ 49,587  $ 33,352  $ 34,015  $ 20,801  $ 10,172  $ 34,176  $ 192,277  Reservable criticized 12,610  157  901  1,035  799  340  1,996  7,382  Total U.S. Commercial $ 386,990  $ 49,744  $ 34,253  $ 35,050  $ 21,600  $ 10,512  $ 36,172  $ 199,659  Gross charge-offs for the year ended    December 31, 2024 $ 439  $ 3  $ 122  $ 80  $ 19  $ 4  $ 63  $ 148  Non-U.S. Commercial Risk ratings Pass rated $ 135,720  $ 27,119  $ 14,268  $ 12,220  $ 11,750  $ 1,328  $ 6,777  $ 62,258  Reservable criticized 1,798  22  180  145  310  8  106  1,027  Total Non-U.S. Commercial $ 137,518  $ 27,141  $ 14,448  $ 12,365  $ 12,060  $ 1,336  $ 6,883  $ 63,285  Gross charge-offs for the year ended    December 31, 2024 $ 81  $ —  $ 41  $ 22  $ 16  $ —  $ —  $ 2  Commercial Real Estate Risk ratings Pass rated $ 55,607  $ 5,422  $ 4,935  $ 10,755  $ 8,990  $ 2,911  $ 13,310  $ 9,284  Reservable criticized 10,123  41  211  3,252  2,100  588  3,372  559  Total Commercial Real Estate $ 65,730  $ 5,463  $ 5,146  $ 14,007  $ 11,090  $ 3,499  $ 16,682  $ 9,843  Gross charge-offs for the year ended    December 31, 2024 $ 894  $ —  $ —  $ 57  $ 83  $ 62  $ 663  $ 29  Commercial Lease Financing Risk ratings Pass rated $ 15,417  $ 3,902  $ 3,675  $ 2,465  $ 1,921  $ 1,033  $ 2,421  $ —  Reservable criticized 291  9  96  67  52  23  44  —  Total Commercial Lease Financing $ 15,708  $ 3,911  $ 3,771  $ 2,532  $ 1,973  $ 1,056  $ 2,465  $ —  Gross charge-offs for the year ended    December 31, 2024 $ 2  $ —  $ —  $ 2  $ —  $ —  $ —  U.S. Small Business Commercial (2) Risk ratings Pass rated $ 9,806  $ 1,926  $ 1,887  $ 1,650  $ 1,302  $ 604  $ 1,992  $ 445  Reservable criticized 443  8  83  104  115  25  105  3  Total U.S. Small Business Commercial $ 10,249  $ 1,934  $ 1,970  $ 1,754  $ 1,417  $ 629  $ 2,097  $ 448  Gross charge-offs for the year ended    December 31, 2024 $ 30  $ —  $ 1  $ 2  $ 1  $ 6  $ 7  $ 13   Total $ 616,195  $ 88,193  $ 59,588  $ 65,708  $ 48,140  $ 17,032  $ 64,299  $ 273,235  Gross charge-offs for the year ended    December 31, 2024 $ 1,446  $ 3  $ 164  $ 161  $ 121  $ 72  $ 733  $ 192  (1) Excludes $4.0 billion of loans accounted for under the fair value option at December 31, 2024. (2) Excludes U.S. Small Business Card loans of $10.6 billion. Refreshed FICO scores for this portfolio are $699 million for less than 620; $600 million for greater than or equal to 620 and less than 660; $3.6 billion for greater than or equal to 660 and less than 740; and $5.8 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $489 million.
Troubled Debt Restructurings on Financing Receivables	The table below provides the ending amortized cost of the Corporation’s consumer real estate loans modified during the three months ended March 31, 2025 and 2024. Consumer Real Estate - Modifications to Borrowers in Financial Difficulty Forbearance and Other Payment Plans Permanent Modification Total As a % of Financing Receivables (Dollars in millions) March 31, 2025 Residential Loans $ 8  $ 42  $ 50  0.02  % Home Equity —  7  7  0.03  % Total $ 8  $ 49  $ 57  0.02  % March 31, 2024 Residential Loans $ 20  $ 58  $ 78  0.03  % Home Equity —  9  9  0.04  Total $ 20  $ 67  $ 87  0.03  The table below presents the financial effect of modified consumer real estate loans. Financial Effect of Modified Consumer Real Estate Loans Three Months Ended March 31 2025 2024 Forbearance and Other Payment Plans Weighted-average duration Residential Mortgage 4 months 4 months Home Equity n/m n/m Permanent Modifications Weighted-average Term Extension Residential Mortgage 9.8 years 9.3 years Home Equity 18.4 years 16.0 years Weighted-average Interest Rate Reduction Residential Mortgage 1.41  % 1.28  % Home Equity 1.99  % 2.84  % n/m = not meaningful The table below provides aging information as of March 31, 2025 and 2024 for consumer real estate loans that were modified over the last 12 months. Consumer Real Estate - Payment Status of Modifications to Borrowers in Financial Difficulty Current 30–89 Days Past Due 90+ Days Past Due Total (Dollars in millions) March 31, 2025 Residential mortgage $ 111  $ 46  $ 51  $ 208  Home equity 27  2  2  31  Total $ 138  $ 48  $ 53  $ 239  March 31, 2024 Residential mortgage $ 304  $ 78  $ 94  $ 476  Home equity 51  6  14  71  Total $ 355  $ 84  $ 108  $ 547  The following table provides the ending amortized cost of commercial loans modified during the three months ended March 31, 2025 and 2024. Commercial Loans - Modifications to Borrowers in Financial Difficulty Term Extension Forbearances Interest Rate Reduction Total As a % of Financing Receivables (Dollars in millions) March 31, 2025 U.S. commercial $ 269 $ 33 $ — $ 302 0.08  % Non-U.S. commercial 15 9 — 24 0.02  Commercial real estate 636 421 — 1,057 1.61  Total $ 920 $ 463 $ — $ 1,383 0.23  March 31, 2024 U.S. commercial $ 370 $ 6 $ — $ 376 0.10  % Commercial real estate 581 479 36 1,096 1.53  Total $ 951 $ 485 $ 36 $ 1,472 0.34  The table below provides aging information as of March 31, 2025 and 2024 for commercial loans that were modified over the last 12 months. Commercial - Payment Status of Modified Loans to Borrowers in Financial Difficulty Current 30–89 Days Past Due 90+ Days Past Due Total (Dollars in millions) March 31, 2025 U.S. Commercial $ 1,189  $ 27  $ 49  $ 1,265 Non-U.S. Commercial 55  9  —  64 Commercial Real Estate 1,996  103  678  2,777 Total $ 3,240  $ 139  $ 727  $ 4,106 March 31, 2024 U.S. Commercial $ 1,046  $ 34  $ 24  $ 1,104 Non-U.S. Commercial 149  —  3  152 Commercial Real Estate 1,569  292  330  2,191 Total $ 2,764  $ 326  $ 357  $ 3,447
Changes in the Allowance for Credit Losses	The changes in the allowance for credit losses, including net charge-offs and provision for loan and lease losses, are detailed in the table below. Consumer Real Estate Credit Card and  Other Consumer Commercial Total (Dollars in millions) Three Months Ended March 31, 2025 Allowance for loan and lease losses, January 1 $ 293  $ 8,277  $ 4,670  $ 13,240  Loans and leases charged off (6) (1,349) (378) (1,733) Recoveries of loans and leases previously charged off 18  218  45  281  Net charge-offs 12  (1,131) (333) (1,452) Provision for loan and lease losses 32  1,067  367  1,466  Other 3  (1) —  2  Allowance for loan and lease losses, March 31 340  8,212  4,704  13,256  Reserve for unfunded lending commitments, January 1 57  —  1,039  1,096  Provision for unfunded lending commitments —  —  14  14  Reserve for unfunded lending commitments, March 31 57  —  1,053  1,110  Allowance for credit losses, March 31 $ 397  $ 8,212  $ 5,757  $ 14,366  Three Months Ended March 31, 2024 Allowance for loan and lease losses, January 1 $ 386  $ 8,134  $ 4,822  $ 13,342  Loans and leases charged off (11) (1,225) (502) (1,738) Recoveries of loans and leases previously charged off 21  187  32  240  Net charge-offs 10  (1,038) (470) (1,498) Provision for loan and lease losses (42) 1,026  386  1,370  Other 1  (1) (1) (1) Allowance for loan and lease losses, March 31 355  8,121  4,737  13,213  Reserve for unfunded lending commitments, January 1 82  —  1,127  1,209  Provision for unfunded lending commitments (25) —  (26) (51) Reserve for unfunded lending commitments, March 31 57  —  1,101  1,158  Allowance for credit losses, March 31 $ 412  $ 8,121  $ 5,838  $ 14,371