Quarterly report [Sections 13 or 15(d)]

Outstanding Loans and Leases and Allowance for Credit Losses - Credit Card and Other Consumer - Credit Quality Indicators (Details)

v3.25.1
Outstanding Loans and Leases and Allowance for Credit Losses - Credit Card and Other Consumer - Credit Quality Indicators (Details) - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Dec. 31, 2024
Financing Receivable, Credit Quality Indicator [Line Items]      
Total $ 1,110,625   $ 1,095,835
Total gross charge-offs 1,733 $ 1,738  
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total 106,984   107,122
Revolving Loans 52,218   51,561
Originated in current fiscal year 5,708   22,076
Originated in fiscal year before current fiscal year 19,805   14,621
Originated two years before current fiscal year 13,161   10,305
Originated three years before current fiscal year 8,985   5,343
Originated four years before current fiscal year 4,490   1,701
Prior 2,617   1,515
Revolving Loans 52,218   51,561
Total gross charge-offs 105   399
Gross charge-offs, Revolving Loans 1   5
Gross charge-offs, Originated in current fiscal year 1   46
Gross charge-offs, Originated in fiscal year before current fiscal year 29   144
Gross charge-offs, Originated two years before current fiscal year 30   109
Gross charge-offs, Originated three years before current fiscal year 22   51
Gross charge-offs, Originated four years before current fiscal year 11   12
Gross charge-offs, Prior 11   32
Gross charge-offs, Revolving Loans 1   5
Loans and lease receivable, securities based lending 52,100   51,400
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Less than 620      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total 1,540   1,483
Revolving Loans 10   10
Originated in current fiscal year 38   249
Originated in fiscal year before current fiscal year 342   452
Originated two years before current fiscal year 442   433
Originated three years before current fiscal year 411   243
Originated four years before current fiscal year 221   53
Prior 76   43
Revolving Loans 10   10
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 620 and less than 660      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total 1,244   1,219
Revolving Loans 5   4
Originated in current fiscal year 67   352
Originated in fiscal year before current fiscal year 365   363
Originated two years before current fiscal year 355   282
Originated three years before current fiscal year 262   150
Originated four years before current fiscal year 133   38
Prior 57   30
Revolving Loans 5   4
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 660 and less than 740      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total 8,856   9,212
Revolving Loans 43   47
Originated in current fiscal year 767   3,421
Originated in fiscal year before current fiscal year 3,078   2,515
Originated two years before current fiscal year 2,262   1,828
Originated three years before current fiscal year 1,569   947
Originated four years before current fiscal year 785   255
Prior 352   199
Revolving Loans 43   47
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 740      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total 42,626   43,141
Revolving Loans 62   67
Originated in current fiscal year 4,762   17,889
Originated in fiscal year before current fiscal year 15,912   11,240
Originated two years before current fiscal year 10,043   7,635
Originated three years before current fiscal year 6,622   3,908
Originated four years before current fiscal year 3,307   1,319
Prior 1,918   1,083
Revolving Loans 62   67
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Other internal credit metrics      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total 52,718   52,067
Revolving Loans 52,098   51,433
Originated in current fiscal year 74   165
Originated in fiscal year before current fiscal year 108   51
Originated two years before current fiscal year 59   127
Originated three years before current fiscal year 121   95
Originated four years before current fiscal year 44   36
Prior 214   160
Revolving Loans 52,098   51,433
Credit Card and Direct/ Indirect Consumer | Credit card      
Financing Receivable, Credit Quality Indicator [Line Items]      
Revolving Loans 98,653   102,523
Total Credit Card as of March 31, 2025 99,731   103,566
Revolving Loans 98,653   102,523
Revolving Loans Converted to Term Loans 1,078   1,043
Gross charge-offs, Revolving Loans 1,136   4,188
Gross charge-offs, Total Revolving Loans And Revolving Loans Converted to Term Loans 1,178   4,365
Gross charge-offs, Revolving Loans 1,136   4,188
Gross charge-offs, Revolving Loans Converted to Term Loans 42   177
Credit Card and Direct/ Indirect Consumer | Credit card | Less than 620      
Financing Receivable, Credit Quality Indicator [Line Items]      
Revolving Loans 5,669   5,511
Total Credit Card as of March 31, 2025 6,033   5,866
Revolving Loans 5,669   5,511
Revolving Loans Converted to Term Loans 364   355
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 620 and less than 660      
Financing Receivable, Credit Quality Indicator [Line Items]      
Revolving Loans 5,409   5,537
Total Credit Card as of March 31, 2025 5,624   5,746
Revolving Loans 5,409   5,537
Revolving Loans Converted to Term Loans 215   209
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 660 and less than 740      
Financing Receivable, Credit Quality Indicator [Line Items]      
Revolving Loans 38,911   40,456
Total Credit Card as of March 31, 2025 39,341   40,871
Revolving Loans 38,911   40,456
Revolving Loans Converted to Term Loans 430   415
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 740      
Financing Receivable, Credit Quality Indicator [Line Items]      
Revolving Loans 48,664   51,019
Total Credit Card as of March 31, 2025 48,733   51,083
Revolving Loans 48,664   51,019
Revolving Loans Converted to Term Loans 69   64
Credit Card and Direct/ Indirect Consumer | Credit card | Other internal credit metrics      
Financing Receivable, Credit Quality Indicator [Line Items]      
Revolving Loans 0   0
Total Credit Card as of March 31, 2025 0   0
Revolving Loans 0   0
Revolving Loans Converted to Term Loans $ 0   $ 0