Quarterly report [Sections 13 or 15(d)]

Outstanding Loans and Leases and Allowance for Credit Losses - Allowance by Portfolio Segment (Details)

v3.25.1
Outstanding Loans and Leases and Allowance for Credit Losses - Allowance by Portfolio Segment (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Dec. 31, 2024
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss [Roll Forward]      
Allowance for loan and lease losses, beginning balance $ 13,240 $ 13,342 $ 13,342
Loans and leases charged off (1,733) (1,738)  
Recoveries of loans and leases previously charged off 281 240  
Net charge-offs (1,452) (1,498)  
Provision for loan and lease losses 1,466 1,370  
Other 2 (1)  
Allowance for loan and lease losses, ending balance 13,256 13,213 13,240
Off-Balance Sheet, Credit Loss, Liability [Roll Forward]      
Reserve for unfunded lending commitments, beginning balance 1,096 1,209 1,209
Provision for unfunded lending commitments 14 (51)  
Reserve for unfunded lending commitments, ending balance 1,110 1,158 1,096
Allowance for credit losses 14,366 14,371  
Consumer real estate      
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss [Roll Forward]      
Allowance for loan and lease losses, beginning balance 293 386 386
Loans and leases charged off (6) (11)  
Recoveries of loans and leases previously charged off 18 21  
Net charge-offs 12 10  
Provision for loan and lease losses 32 (42)  
Other 3 1  
Allowance for loan and lease losses, ending balance 340 355 293
Off-Balance Sheet, Credit Loss, Liability [Roll Forward]      
Reserve for unfunded lending commitments, beginning balance 57 82 82
Provision for unfunded lending commitments 0 (25)  
Reserve for unfunded lending commitments, ending balance 57 57 57
Allowance for credit losses 397 412  
Credit card and other consumer      
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss [Roll Forward]      
Allowance for loan and lease losses, beginning balance 8,277 8,134 8,134
Loans and leases charged off (1,349) (1,225)  
Recoveries of loans and leases previously charged off 218 187  
Net charge-offs (1,131) (1,038)  
Provision for loan and lease losses 1,067 1,026  
Other (1) (1)  
Allowance for loan and lease losses, ending balance 8,212 8,121 8,277
Off-Balance Sheet, Credit Loss, Liability [Roll Forward]      
Reserve for unfunded lending commitments, beginning balance 0 0 0
Provision for unfunded lending commitments 0 0  
Reserve for unfunded lending commitments, ending balance 0 0 0
Allowance for credit losses 8,212 8,121  
Commercial      
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss [Roll Forward]      
Allowance for loan and lease losses, beginning balance 4,670 4,822 4,822
Loans and leases charged off (378) (502)  
Recoveries of loans and leases previously charged off 45 32  
Net charge-offs (333) (470)  
Provision for loan and lease losses 367 386  
Other 0 (1)  
Allowance for loan and lease losses, ending balance 4,704 4,737 4,670
Off-Balance Sheet, Credit Loss, Liability [Roll Forward]      
Reserve for unfunded lending commitments, beginning balance 1,039 1,127 1,127
Provision for unfunded lending commitments 14 (26)  
Reserve for unfunded lending commitments, ending balance 1,053 1,101 $ 1,039
Allowance for credit losses $ 5,757 $ 5,838