Quarterly report [Sections 13 or 15(d)]

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.25.1
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 6,083 $ 5,975
Accruing past due 90 days or more $ 1,867 $ 1,931
Nonperforming loans and leases, percent outstanding 0.55% 0.55%
Accruing past due 90 days or more, percent outstanding 0.17% 0.18%
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 2,613 $ 2,647
Accruing past due 90 days or more 1,569 1,631
Consumer Portfolio Segment | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,036 2,052
Accruing past due 90 days or more 234 229
Consumer Portfolio Segment | Residential Mortgage With No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,879 1,883
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 410 409
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home Equity Line of Credit No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 331 334
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Credit card    
Financing Receivable, Past Due [Line Items]    
Accruing past due 90 days or more 1,334 1,401
Consumer Portfolio Segment | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 167 186
Accruing past due 90 days or more 1 1
Commercial    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 3,470 3,328
Accruing past due 90 days or more 298 300
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,157 1,204
Accruing past due 90 days or more 85 90
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 111 8
Accruing past due 90 days or more 1 4
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,145 2,068
Accruing past due 90 days or more 5 6
Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 26 20
Accruing past due 90 days or more 8 3
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 31 28
Accruing past due 90 days or more 199 197
Nonperforming Loans | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 124 119
Accruing past due 90 days or more $ 110 $ 110