Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases - Past Due (Details)

v3.3.1.900
Outstanding Loans and Leases - Past Due (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value $ 6,938 $ 8,681
Total Outstandings $ 903,001 $ 881,391
Percentage of outstandings, purchase credit-impaired 1.85% 2.36%
Percentage of outstandings, loans accounted for under the fair value option 0.77% 0.98%
Percentage of outstandings, total outstanding 100.00% 100.00%
Federal National Mortgage Association Certificates and Obligations (FNMA) and Federal Home Loan Mortgage Corporation Certificates and Obligations (FHLMC) | Residential Mortgage    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans covered by protection agreements $ 3,700 $ 17,200
Nonperforming Financing Receivable | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans 21 27
Purchased Credit-impaired    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 16,685 20,769
Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 1,871 2,077
Total Outstandings 456,169 488,570
Consumer Portfolio Segment | Residential Mortgage    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 1,600 1,900
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 250 196
Consumer Portfolio Segment | Carrying Value    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 454,298 486,493
Consumer Portfolio Segment | Estimate of Fair Value Measurement    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 1,871 2,077
Consumer Portfolio Segment | Purchased Credit-impaired    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 16,685 20,769
Consumer real estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 1,900 2,077
Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 145,845 162,220
Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 48,264 51,887
Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 30,000 38,825
Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 23,065 28,221
Consumer real estate | Pay option | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 2,300 3,200
Consumer real estate | Fully Insured Loans | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 28,942 52,990
Consumer real estate | Fully Insured Loans | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 0 0
Consumer real estate | Fully Insured Loans | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 8,135 11,980
Consumer real estate | Fully Insured Loans | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 0 0
Consumer real estate | Nonperforming Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans 3,000 3,600
Consumer real estate | Carrying Value | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 145,845 162,220
Consumer real estate | Carrying Value | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 48,264 51,887
Consumer real estate | Carrying Value | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 42,066 53,977
Consumer real estate | Carrying Value | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 27,684 33,838
Consumer real estate | Purchased Credit-impaired    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 16,685 20,769
Consumer real estate | Purchased Credit-impaired | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 12,066 15,152
Consumer real estate | Purchased Credit-impaired | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 4,619 5,617
Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 89,602 91,879
Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 9,975 10,465
Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 88,795 80,381
Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 2,067 1,846
Credit card and other consumer | Dealer Financial Services Loans | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 42,600 37,700
Credit card and other consumer | Unsecured Consumed Lending Loans | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 886 1,500
Credit card and other consumer | Securities Based Lending Loans | Direct/Indirect Consumer | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 39,800 35,800
Credit card and other consumer | Securities Based Lending Loans | Direct/Indirect Consumer | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 3,900 4,000
Credit card and other consumer | Student Loans | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 564 632
Credit card and other consumer | Other Loans | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 1,000 761
Credit card and other consumer | Consumer Finance Loans | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 564 676
Credit card and other consumer | Consumer Leases | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 1,400 1,000
Credit card and other consumer | Consumer Overdrafts | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 146 162
Credit card and other consumer | Carrying Value | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 89,602 91,879
Credit card and other consumer | Carrying Value | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 9,975 10,465
Credit card and other consumer | Carrying Value | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 88,795 80,381
Credit card and other consumer | Carrying Value | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 2,067 1,846
Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 5,067 6,604
Total Outstandings 446,832 392,821
Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 2,300 1,900
Total Outstandings 252,771 220,293
Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 2,800 4,700
Total Outstandings 91,549 80,083
Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 57,199 47,682
Commercial Portfolio Segment | Commercial Real Estate | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 53,600 45,200
Commercial Portfolio Segment | Commercial Real Estate | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 3,500 2,500
Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 27,370 24,866
Commercial Portfolio Segment | Small Business Commercial | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 12,876 13,293
Commercial Portfolio Segment | Carrying Value    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 441,765 386,217
Commercial Portfolio Segment | Carrying Value | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 252,771 220,293
Commercial Portfolio Segment | Carrying Value | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 91,549 80,083
Commercial Portfolio Segment | Carrying Value | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 57,199 47,682
Commercial Portfolio Segment | Carrying Value | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 27,370 24,866
Commercial Portfolio Segment | Carrying Value | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 12,876 13,293
Commercial Portfolio Segment | Estimate of Fair Value Measurement    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 5,067 6,604
30 to 59 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 5,270 $ 5,918
Percentage of outstandings 0.59% 0.67%
30 to 59 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 4,532 $ 5,246
30 to 59 Days Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,603 1,847
30 to 59 Days Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 225 218
30 to 59 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,656 2,008
30 to 59 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 310 374
30 to 59 Days Past Due | Consumer real estate | Fully Insured Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,700 2,100
30 to 59 Days Past Due | Consumer real estate | Nonperforming Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 379 392
30 to 59 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 454 494
30 to 59 Days Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 39 49
30 to 59 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 227 245
30 to 59 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 18 11
30 to 59 Days Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 738 672
30 to 59 Days Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 444 320
30 to 59 Days Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 6 5
30 to 59 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 36 138
30 to 59 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 169 121
30 to 59 Days Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 83 88
60 to 89 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 2,463 $ 2,749
Percentage of outstandings 0.27% 0.31%
60 to 89 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 2,230 $ 2,492
60 to 89 Days Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 645 700
60 to 89 Days Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 104 105
60 to 89 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 890 1,060
60 to 89 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 163 174
60 to 89 Days Past Due | Consumer real estate | Fully Insured Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,000 1,100
60 to 89 Days Past Due | Consumer real estate | Nonperforming Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 297 332
60 to 89 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 332 341
60 to 89 Days Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 31 39
60 to 89 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 62 71
60 to 89 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 3 2
60 to 89 Days Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 233 257
60 to 89 Days Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 148 151
60 to 89 Days Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1 4
60 to 89 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 11 16
60 to 89 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 32 41
60 to 89 Days Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 41 45
90 Days or More Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 13,022 $ 19,754
Percentage of outstandings 1.44% 2.24%
90 Days or More Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 12,513 $ 19,012
90 Days or More Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 3,834 5,561
90 Days or More Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 719 744
90 Days or More Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 6,019 10,513
90 Days or More Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,030 1,166
90 Days or More Past Due | Consumer real estate | Fully Insured Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 7,200 11,400
90 Days or More Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 789 866
90 Days or More Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 76 95
90 Days or More Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 42 65
90 Days or More Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 4 2
90 Days or More Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 509 742
90 Days or More Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 332 318
90 Days or More Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1 0
90 Days or More Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 82 288
90 Days or More Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 22 42
90 Days or More Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 72 94
Total Past Due 30 Days or More    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 20,755 $ 28,421
Percentage of outstandings 2.30% 3.22%
Total Past Due 30 Days or More | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 19,275 $ 26,750
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 6,082 8,108
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,048 1,067
Total Past Due 30 Days or More | Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 8,565 13,581
Total Past Due 30 Days or More | Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,503 1,714
Total Past Due 30 Days or More | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,575 1,701
Total Past Due 30 Days or More | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 146 183
Total Past Due 30 Days or More | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 331 381
Total Past Due 30 Days or More | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 25 15
Total Past Due 30 Days or More | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,480 1,671
Total Past Due 30 Days or More | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 924 789
Total Past Due 30 Days or More | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 8 9
Total Past Due 30 Days or More | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 129 442
Total Past Due 30 Days or More | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 223 204
Total Past Due 30 Days or More | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 196 227
Total Current or Less Than 30 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 858,623 $ 823,520
Percentage of outstandings 95.08% 93.44%
Total Current or Less Than 30 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 418,338 $ 438,974
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 139,763 154,112
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 47,216 50,820
Total Current or Less Than 30 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 21,435 25,244
Total Current or Less Than 30 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 21,562 26,507
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 88,027 90,178
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 9,829 10,282
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 88,464 80,000
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 2,042 1,831
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 440,285 384,546
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 251,847 219,504
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 91,541 80,074
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 57,070 47,240
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 27,147 24,662
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 12,680 $ 13,066