Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Renegotiated TDRs Entered into During the Period (Details)

v3.3.1.900
Outstanding Loans and Leases - Credit Card and Other Consumer - Renegotiated TDRs Entered into During the Period (Details) - Credit card and other consumer - USD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance $ 298 $ 394 $ 488
Carrying Value $ 316 $ 426 $ 522
Pre-Modification Interest Rate 18.58% 18.32% 18.89%
Post-Modification Interest Rate 3.84% 4.03% 4.37%
Net Charge-offs $ 98 $ 142 $ 183
Direct/Indirect Consumer      
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 19 27 47
Carrying Value $ 12 $ 19 $ 38
Pre-Modification Interest Rate 5.95% 8.66% 11.53%
Post-Modification Interest Rate 5.19% 4.90% 4.74%
Net Charge-offs $ 9 $ 14 $ 15
Other consumer      
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance     8
Carrying Value     $ 8
Pre-Modification Interest Rate     9.28%
Post-Modification Interest Rate     5.25%
Net Charge-offs     $ 0
United States | Credit Card Receivable      
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 205 276 299
Carrying Value $ 218 $ 301 $ 329
Pre-Modification Interest Rate 17.07% 16.64% 16.84%
Post-Modification Interest Rate 5.08% 5.15% 5.84%
Net Charge-offs $ 26 $ 37 $ 30
Non United States | Credit Card Receivable      
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 74 91 134
Carrying Value $ 86 $ 106 $ 147
Pre-Modification Interest Rate 24.05% 24.90% 25.90%
Post-Modification Interest Rate 0.53% 0.68% 0.95%
Net Charge-offs $ 63 $ 91 $ 138