Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details)

v3.6.0.2
Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details) - Consumer real estate - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Financing Receivable, Modifications [Line Items]      
Carrying Value $ 1,666 $ 3,430 $ 5,712
Financing receivable, modifications, disposed of or sold 613 1,800 2,000
Residential Mortgage      
Financing Receivable, Modifications [Line Items]      
Carrying Value 1,017 2,655 5,120
Residential Mortgage | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 140 458 757
Residential Mortgage | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 122 418 421
Residential Mortgage | Trial modifications      
Financing Receivable, Modifications [Line Items]      
Carrying Value 597 1,516 3,421
Residential Mortgage | Loans discharged in Chapter 7 bankruptcy      
Financing Receivable, Modifications [Line Items]      
Carrying Value 158 263 521
Residential Mortgage | Contractual interest rate reduction | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 116 408 643
Residential Mortgage | Contractual interest rate reduction | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 84 191 244
Residential Mortgage | Capitalization of past due amounts | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 24 69 71
Residential Mortgage | Principal and/or interest forbearance | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 2 4 16
Residential Mortgage | Principal and/or interest forbearance | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 10 124 66
Residential Mortgage | Other modifications | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 22 46 98
Residential Mortgage | Other modifications | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 4 34 40
Home equity lines of credit      
Financing Receivable, Modifications [Line Items]      
Carrying Value 649 775 592
Home equity lines of credit | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 47 30 75
Home equity lines of credit | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 300 177 146
Home equity lines of credit | Trial modifications      
Financing Receivable, Modifications [Line Items]      
Carrying Value 234 452 182
Home equity lines of credit | Loans discharged in Chapter 7 bankruptcy      
Financing Receivable, Modifications [Line Items]      
Carrying Value 68 116 189
Home equity lines of credit | Contractual interest rate reduction | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 35 23 56
Home equity lines of credit | Contractual interest rate reduction | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 151 28 22
Home equity lines of credit | Capitalization of past due amounts | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 16 10 2
Home equity lines of credit | Principal and/or interest forbearance | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 11 7 18
Home equity lines of credit | Principal and/or interest forbearance | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 62 44 75
Home equity lines of credit | Other modifications | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 1 0 1
Home equity lines of credit | Other modifications | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value $ 71 $ 95 $ 47