Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - TDRs Entered into During the Period (Details)

v3.6.0.2
Outstanding Loans and Leases - Credit Card and Other Consumer - TDRs Entered into During the Period (Details) - Credit card and other consumer - USD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance $ 250 $ 298 $ 394
Carrying Value $ 260 $ 316 $ 426
Pre-Modification Interest Rate 18.73% 18.58% 18.32%
Post-Modification Interest Rate 3.93% 3.84% 4.03%
Net Charge-offs $ 74 $ 98 $ 142
Direct/Indirect Consumer      
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 21 19 27
Carrying Value $ 13 $ 12 $ 19
Pre-Modification Interest Rate 3.44% 5.95% 8.66%
Post-Modification Interest Rate 3.29% 5.19% 4.90%
Net Charge-offs $ 9 $ 9 $ 14
United States | Credit Card Receivable      
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 163 205 276
Carrying Value $ 172 $ 218 $ 301
Pre-Modification Interest Rate 17.54% 17.07% 16.64%
Post-Modification Interest Rate 5.47% 5.08% 5.15%
Net Charge-offs $ 15 $ 26 $ 37
Non United States | Credit Card Receivable      
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 66 74 91
Carrying Value $ 75 $ 86 $ 106
Pre-Modification Interest Rate 23.99% 24.05% 24.90%
Post-Modification Interest Rate 0.52% 0.53% 0.68%
Net Charge-offs $ 50 $ 63 $ 91