Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Renegotiated TDRs Entered into During the Period (Details)

v3.4.0.3
Outstanding Loans and Leases - Credit Card and Other Consumer - Renegotiated TDRs Entered into During the Period (Details) - Credit card and other consumer - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2016
Mar. 31, 2015
Financing Receivable, Modifications [Line Items]    
Unpaid Principal Balance $ 85 $ 116
Carrying Value $ 92 $ 127
Pre-Modification Interest Rate 19.59% 19.18%
Post-Modification Interest Rate 3.34% 3.38%
Net Charge-offs $ 4 $ 7
Direct/Indirect Consumer    
Financing Receivable, Modifications [Line Items]    
Unpaid Principal Balance 7 8
Carrying Value $ 4 $ 5
Pre-Modification Interest Rate 4.27% 6.68%
Post-Modification Interest Rate 4.08% 5.74%
Net Charge-offs $ 2 $ 3
United States | Credit Card Receivable    
Financing Receivable, Modifications [Line Items]    
Unpaid Principal Balance 46 69
Carrying Value $ 50 $ 76
Pre-Modification Interest Rate 17.44% 17.07%
Post-Modification Interest Rate 5.51% 5.09%
Net Charge-offs $ 1 $ 2
Non United States | Credit Card Receivable    
Financing Receivable, Modifications [Line Items]    
Unpaid Principal Balance 32 39
Carrying Value $ 38 $ 46
Pre-Modification Interest Rate 24.23% 24.11%
Post-Modification Interest Rate 0.36% 0.29%
Net Charge-offs $ 1 $ 2