Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Commercial Loans - Impaired Loans (Details)

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Outstanding Loans and Leases - Commercial Loans - Impaired Loans (Details) - Commercial - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2016
Mar. 31, 2015
Dec. 31, 2015
Financing Receivable, Impaired [Line Items]      
Real estate acquired through foreclosure $ 10   $ 15
Commercial Real Estate      
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]      
With no recorded allowance 82   82
With an allowance recorded 318   328
Total 400   410
Impaired Financing Receivable, Recorded Investment [Abstract]      
With no recorded allowance 76   77
With an allowance recorded 98   107
Total 174   184
Related Allowance 13   11
Impaired Financing Receivable, Average Recorded Investment [Abstract]      
With no recorded allowance 77 $ 71  
With an allowance recorded 104 332  
Total 181 403  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]      
With no recorded allowance 0 1  
With an allowance recorded 1 3  
Total 1 4  
Small Business Commercial      
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]      
With an allowance recorded 109   105
Total 109   105
Impaired Financing Receivable, Recorded Investment [Abstract]      
With an allowance recorded 98   101
Total 98   101
Related Allowance 35   35
Impaired Financing Receivable, Average Recorded Investment [Abstract]      
With an allowance recorded 102 121  
Total 102 121  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]      
With an allowance recorded 0 0  
Total 0 0  
United States      
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]      
With no recorded allowance 649   566
With an allowance recorded 1,978   1,350
Total 2,627   1,916
Impaired Financing Receivable, Recorded Investment [Abstract]      
With no recorded allowance 624   541
With an allowance recorded 1,648   1,157
Total 2,272   1,698
Related Allowance 168   115
Impaired Financing Receivable, Average Recorded Investment [Abstract]      
With no recorded allowance 583 628  
With an allowance recorded 1,439 818  
Total 2,022 1,446  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]      
With no recorded allowance 2 3  
With an allowance recorded 14 13  
Total 16 16  
Non United States      
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]      
With no recorded allowance 5   4
With an allowance recorded 472   531
Total 477   535
Impaired Financing Receivable, Recorded Investment [Abstract]      
With no recorded allowance 5   4
With an allowance recorded 354   381
Total 359   385
Related Allowance 69   $ 56
Impaired Financing Receivable, Average Recorded Investment [Abstract]      
With no recorded allowance 5 4  
With an allowance recorded 368 66  
Total 373 70  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]      
With no recorded allowance 0 0  
With an allowance recorded 3 1  
Total $ 3 $ 1