Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details)

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Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details) - Consumer real estate - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2019
Jun. 30, 2018
Jun. 30, 2019
Jun. 30, 2018
Financing Receivable, Modifications [Line Items]        
Total modifications $ 196 $ 389 $ 337 $ 839
Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Total modifications 10 17 18 35
Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Total modifications 22 92 75 331
Loans discharged in Chapter 7 bankruptcy        
Financing Receivable, Modifications [Line Items]        
Total modifications 30 38 52 94
Trial modifications        
Financing Receivable, Modifications [Line Items]        
Total modifications $ 134 242 $ 192 379
Hurricane-Related Modifications | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Total modifications   $ 38   $ 196