Business Segment Information - Noninterest Income by Business Segment and All Other (Details) - USD ($) $ in Millions |
3 Months Ended |
6 Months Ended |
Jun. 30, 2019 |
Jun. 30, 2018 |
Jun. 30, 2019 |
Jun. 30, 2018 |
Segment Reporting Information [Line Items] |
|
|
|
|
Total fees and commissions |
$ 8,190
|
$ 8,317
|
$ 16,028
|
$ 16,657
|
Trading account income |
2,345
|
2,151
|
4,683
|
4,704
|
Other income |
360
|
253
|
813
|
661
|
Total noninterest income |
10,895
|
10,721
|
21,524
|
22,022
|
Card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
1,446
|
1,483
|
2,821
|
2,885
|
Interchange fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
968
|
1,011
|
1,864
|
1,925
|
Other card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
478
|
472
|
957
|
960
|
Service charges |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
1,903
|
1,954
|
3,742
|
3,875
|
Deposit-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
1,638
|
1,680
|
3,218
|
3,326
|
Lending-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
265
|
274
|
524
|
549
|
Investment and brokerage services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
3,470
|
3,458
|
6,830
|
7,122
|
Asset management fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
2,554
|
2,513
|
4,994
|
5,077
|
Brokerage fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
916
|
945
|
1,836
|
2,045
|
Total investment banking fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
1,371
|
1,422
|
2,635
|
2,775
|
Underwriting income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
792
|
719
|
1,458
|
1,460
|
Syndication fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
291
|
400
|
546
|
716
|
Financial advisory services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
288
|
303
|
631
|
599
|
Operating Segments | Consumer Banking |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Total fees and commissions |
2,388
|
2,444
|
4,678
|
4,804
|
Trading account income |
2
|
2
|
4
|
4
|
Other income |
211
|
194
|
445
|
336
|
Total noninterest income |
2,601
|
2,640
|
5,127
|
5,144
|
Operating Segments | Consumer Banking | Card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
1,268
|
1,292
|
2,465
|
2,526
|
Operating Segments | Consumer Banking | Interchange fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
804
|
833
|
1,532
|
1,591
|
Operating Segments | Consumer Banking | Other card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
464
|
459
|
933
|
935
|
Operating Segments | Consumer Banking | Service charges |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
1,045
|
1,072
|
2,065
|
2,116
|
Operating Segments | Consumer Banking | Deposit-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
1,045
|
1,072
|
2,065
|
2,116
|
Operating Segments | Consumer Banking | Lending-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
0
|
0
|
0
|
0
|
Operating Segments | Consumer Banking | Investment and brokerage services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
75
|
80
|
148
|
162
|
Operating Segments | Consumer Banking | Asset management fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
36
|
37
|
71
|
73
|
Operating Segments | Consumer Banking | Brokerage fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
39
|
43
|
77
|
89
|
Operating Segments | Consumer Banking | Total investment banking fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
0
|
0
|
0
|
0
|
Operating Segments | Consumer Banking | Underwriting income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
0
|
0
|
0
|
0
|
Operating Segments | Consumer Banking | Syndication fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
0
|
0
|
0
|
0
|
Operating Segments | Consumer Banking | Financial advisory services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
0
|
0
|
0
|
0
|
Operating Segments | Global Wealth & Investment Management |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Total fees and commissions |
3,127
|
3,064
|
6,093
|
6,228
|
Trading account income |
30
|
28
|
64
|
56
|
Other income |
119
|
112
|
255
|
191
|
Total noninterest income |
3,276
|
3,204
|
6,412
|
6,475
|
Operating Segments | Global Wealth & Investment Management | Card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
22
|
38
|
48
|
58
|
Operating Segments | Global Wealth & Investment Management | Interchange fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
11
|
27
|
28
|
37
|
Operating Segments | Global Wealth & Investment Management | Other card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
11
|
11
|
20
|
21
|
Operating Segments | Global Wealth & Investment Management | Service charges |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
15
|
17
|
33
|
36
|
Operating Segments | Global Wealth & Investment Management | Deposit-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
15
|
17
|
33
|
36
|
Operating Segments | Global Wealth & Investment Management | Lending-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
0
|
0
|
0
|
0
|
Operating Segments | Global Wealth & Investment Management | Investment and brokerage services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
2,963
|
2,937
|
5,805
|
5,977
|
Operating Segments | Global Wealth & Investment Management | Asset management fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
2,525
|
2,475
|
4,939
|
5,004
|
Operating Segments | Global Wealth & Investment Management | Brokerage fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
438
|
462
|
866
|
973
|
Operating Segments | Global Wealth & Investment Management | Total investment banking fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
127
|
72
|
207
|
157
|
Operating Segments | Global Wealth & Investment Management | Underwriting income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
126
|
72
|
206
|
156
|
Operating Segments | Global Wealth & Investment Management | Syndication fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
0
|
0
|
0
|
0
|
Operating Segments | Global Wealth & Investment Management | Financial advisory services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
1
|
0
|
1
|
1
|
Operating Segments | Global Banking |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Total fees and commissions |
1,607
|
1,659
|
3,169
|
3,321
|
Trading account income |
56
|
64
|
106
|
124
|
Other income |
603
|
552
|
1,356
|
1,146
|
Total noninterest income |
2,266
|
2,275
|
4,631
|
4,591
|
Operating Segments | Global Banking | Card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
134
|
130
|
265
|
258
|
Operating Segments | Global Banking | Interchange fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
132
|
128
|
261
|
255
|
Operating Segments | Global Banking | Other card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
2
|
2
|
4
|
3
|
Operating Segments | Global Banking | Service charges |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
749
|
768
|
1,462
|
1,532
|
Operating Segments | Global Banking | Deposit-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
526
|
539
|
1,024
|
1,078
|
Operating Segments | Global Banking | Lending-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
223
|
229
|
438
|
454
|
Operating Segments | Global Banking | Investment and brokerage services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
7
|
18
|
16
|
44
|
Operating Segments | Global Banking | Asset management fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
0
|
0
|
0
|
0
|
Operating Segments | Global Banking | Brokerage fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
7
|
18
|
16
|
44
|
Operating Segments | Global Banking | Total investment banking fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
717
|
743
|
1,426
|
1,487
|
Operating Segments | Global Banking | Underwriting income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
325
|
278
|
605
|
588
|
Operating Segments | Global Banking | Syndication fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
138
|
196
|
264
|
354
|
Operating Segments | Global Banking | Financial advisory services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
254
|
269
|
557
|
545
|
Operating Segments | Global Markets |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Total fees and commissions |
1,127
|
1,194
|
2,210
|
2,401
|
Trading account income |
1,961
|
2,020
|
4,043
|
4,577
|
Other income |
246
|
69
|
309
|
96
|
Total noninterest income |
3,334
|
3,283
|
6,562
|
7,074
|
Operating Segments | Global Markets | Card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
23
|
23
|
43
|
42
|
Operating Segments | Global Markets | Interchange fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
22
|
23
|
43
|
42
|
Operating Segments | Global Markets | Other card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
1
|
0
|
0
|
0
|
Operating Segments | Global Markets | Service charges |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
87
|
90
|
169
|
180
|
Operating Segments | Global Markets | Deposit-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
45
|
45
|
83
|
85
|
Operating Segments | Global Markets | Lending-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
42
|
45
|
86
|
95
|
Operating Segments | Global Markets | Investment and brokerage services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
433
|
430
|
877
|
918
|
Operating Segments | Global Markets | Asset management fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
0
|
0
|
0
|
0
|
Operating Segments | Global Markets | Brokerage fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
433
|
430
|
877
|
918
|
Operating Segments | Global Markets | Total investment banking fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
584
|
651
|
1,121
|
1,261
|
Operating Segments | Global Markets | Underwriting income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
398
|
414
|
766
|
846
|
Operating Segments | Global Markets | Syndication fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
153
|
203
|
282
|
362
|
Operating Segments | Global Markets | Financial advisory services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
33
|
34
|
73
|
53
|
All Other |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Total fees and commissions |
(59)
|
(44)
|
(122)
|
(97)
|
Trading account income |
296
|
37
|
466
|
(57)
|
Other income |
(819)
|
(674)
|
(1,552)
|
(1,108)
|
Total noninterest income |
(582)
|
(681)
|
(1,208)
|
(1,262)
|
All Other | Card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
(1)
|
0
|
0
|
1
|
All Other | Interchange fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
(1)
|
0
|
0
|
0
|
All Other | Other card income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
0
|
0
|
0
|
1
|
All Other | Service charges |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
7
|
7
|
13
|
11
|
All Other | Deposit-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
7
|
7
|
13
|
11
|
All Other | Lending-related fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Card income and service charges |
0
|
0
|
0
|
0
|
All Other | Investment and brokerage services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
(8)
|
(7)
|
(16)
|
21
|
All Other | Asset management fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
(7)
|
1
|
(16)
|
0
|
All Other | Brokerage fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment and brokerage services |
(1)
|
(8)
|
0
|
21
|
All Other | Total investment banking fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
(57)
|
(44)
|
(119)
|
(130)
|
All Other | Underwriting income |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
(57)
|
(45)
|
(119)
|
(130)
|
All Other | Syndication fees |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
0
|
1
|
0
|
0
|
All Other | Financial advisory services |
|
|
|
|
Segment Reporting Information [Line Items] |
|
|
|
|
Investment banking fees |
$ 0
|
$ 0
|
$ 0
|
$ 0
|