Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - TDRs by Program Type (Details)

v3.19.2
Outstanding Loans and Leases - Credit Card and Other Consumer - TDRs by Program Type (Details) - Credit card and other consumer - USD ($)
$ in Millions
Jun. 30, 2019
Dec. 31, 2018
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs $ 627 $ 566
Percent of balances current or less than 30 days past due 85.00% 85.00%
Internal Programs    
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs $ 302 $ 259
External Programs    
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs 291 273
Other    
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs 34 34
Credit Card Receivable | United States    
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs $ 594 $ 533
Percent of balances current or less than 30 days past due 85.00% 85.00%
Credit Card Receivable | Internal Programs | United States    
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs $ 302 $ 259
Credit Card Receivable | External Programs | United States    
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs 291 273
Credit Card Receivable | Other | United States    
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs 1 1
Direct/Indirect Consumer    
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs $ 33 $ 33
Percent of balances current or less than 30 days past due 85.00% 81.00%
Direct/Indirect Consumer | Internal Programs    
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs $ 0 $ 0
Direct/Indirect Consumer | External Programs    
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs 0 0
Direct/Indirect Consumer | Other    
Financing Receivable, Modifications [Line Items]    
Renegotiated TDRs $ 33 $ 33