Bank of America Corporation Quarterly report pursuant to Section 13 or 15(d)

Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases (Tables)

Outstanding Loans and Leases (Tables)

9 Months Ended

Sep. 30, 2015

Loans and Leases Receivable Disclosure [Abstract]

Schedule of Loans and Leases Outstanding

The following tables present total outstanding loans and leases and an aging analysis for the Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at September 30, 2015 and December 31, 2014.



	September 30, 2015
(Dollars in millions)	30-59 Days Past Due ⁽¹⁾			60-89 Days Past Due ⁽¹⁾			90 Days or More Past Due ⁽²⁾			Total Past Due 30 Days or More			Total Current or Less Than 30 Days Past Due ⁽³⁾			Purchased Credit - impaired ⁽⁴⁾			Loans Accounted for Under the Fair Value Option			Total Outstandings
Consumer real estate
Core portfolio
Residential mortgage	$	1,723		$	655		$	4,017		$	6,395		$	136,826								$	143,221
Home equity	216			116			699			1,031			47,952									48,983
Legacy Assets & Servicing portfolio
Residential mortgage ⁽⁵⁾	1,795			927			6,509			9,231			22,906			$	12,581					44,718
Home equity	325			170			1,029			1,524			22,658			4,865						29,047
Credit card and other consumer
U.S. credit card	471			322			721			1,514			86,825									88,339
Non-U.S. credit card	39			31			78			148			9,918									10,066
Direct/Indirect consumer ⁽⁶⁾	243			58			40			341			86,973									87,314
Other consumer ⁽⁷⁾	14			3			4			21			1,991									2,012
Total consumer	4,826			2,282			13,097			20,205			416,049			17,446						453,700
Consumer loans accounted for under the fair value option ⁽⁸⁾																			$	1,944		1,944
Total consumer loans and leases	4,826			2,282			13,097			20,205			416,049			17,446			1,944			455,644
Commercial
U.S. commercial	262			88			227			577			243,397									243,974
Commercial real estate ⁽⁹⁾	74			5			128			207			55,422									55,629
Commercial lease financing	45			56			23			124			25,556									25,680
Non-U.S. commercial	68			—			1			69			88,401									88,470
U.S. small business commercial	48			36			76			160			12,898									13,058
Total commercial	497			185			455			1,137			425,674									426,811
Commercial loans accounted for under the fair value option ⁽⁸⁾																			5,234			5,234
Total commercial loans and leases	497			185			455			1,137			425,674						5,234			432,045
Total loans and leases	$	5,323		$	2,467		$	13,552		$	21,342		$	841,723		$	17,446		$	7,178		$	887,689
Percentage of outstandings	0.60		%	0.28		%	1.52		%	2.40		%	94.82		%	1.97		%	0.81		%	100.00		%


⁽¹⁾	Consumer real estate loans 30-59 days past due includes fully-insured loans of $1.8 billion and nonperforming loans of $426 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $1.0 billion and nonperforming loans of $341 million.


⁽²⁾	Consumer real estate includes fully-insured loans of $7.6 billion.


⁽³⁾	Consumer real estate includes $3.3 billion and direct/indirect consumer includes $22 million of nonperforming loans.


⁽⁴⁾	PCI loan amounts are shown gross of the valuation allowance.


⁽⁵⁾	Total outstandings includes pay option loans of $2.4 billion. The Corporation no longer originates this product.


⁽⁶⁾	Total outstandings includes auto and specialty lending loans of $41.7 billion, unsecured consumer lending loans of $1.0 billion, U.S. securities-based lending loans of $39.2 billion, non-U.S. consumer loans of $3.9 billion, student loans of $581 million and other consumer loans of $834 million.


⁽⁷⁾	Total outstandings includes consumer finance loans of $591 million, consumer leases of $1.2 billion and consumer overdrafts of $189 million.


⁽⁸⁾	Consumer loans accounted for under the fair value option were residential mortgage loans of $1.7 billion and home equity loans of $225 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $2.2 billion and non-U.S. commercial loans of $3.0 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.


⁽⁹⁾	Total outstandings includes U.S. commercial real estate loans of $51.8 billion and non-U.S. commercial real estate loans of $3.8 billion.



	December 31, 2014
(Dollars in millions)	30-59 Days Past Due ⁽¹⁾			60-89 Days Past Due ⁽¹⁾			90 Days or More Past Due ⁽²⁾			Total Past Due 30 Days or More			Total Current or Less Than 30 Days Past Due ⁽³⁾			Purchased Credit - impaired ⁽⁴⁾			Loans Accounted for Under the Fair Value Option			Total Outstandings
Consumer real estate
Core portfolio
Residential mortgage	$	1,847		$	700		$	5,561		$	8,108		$	154,112								$	162,220
Home equity	218			105			744			1,067			50,820									51,887
Legacy Assets & Servicing portfolio
Residential mortgage ⁽⁵⁾	2,008			1,060			10,513			13,581			25,244			$	15,152					53,977
Home equity	374			174			1,166			1,714			26,507			5,617						33,838
Credit card and other consumer
U.S. credit card	494			341			866			1,701			90,178									91,879
Non-U.S. credit card	49			39			95			183			10,282									10,465
Direct/Indirect consumer⁽⁶⁾	245			71			65			381			80,000									80,381
Other consumer ⁽⁷⁾	11			2			2			15			1,831									1,846
Total consumer	5,246			2,492			19,012			26,750			438,974			20,769						486,493
Consumer loans accounted for under the fair value option ⁽⁸⁾																			$	2,077		2,077
Total consumer loans and leases	5,246			2,492			19,012			26,750			438,974			20,769			2,077			488,570
Commercial
U.S. commercial	320			151			318			789			219,504									220,293
Commercial real estate ⁽⁹⁾	138			16			288			442			47,240									47,682
Commercial lease financing	121			41			42			204			24,662									24,866
Non-U.S. commercial	5			4			—			9			80,074									80,083
U.S. small business commercial	88			45			94			227			13,066									13,293
Total commercial	672			257			742			1,671			384,546									386,217
Commercial loans accounted for under the fair value option ⁽⁸⁾																			6,604			6,604
Total commercial loans and leases	672			257			742			1,671			384,546						6,604			392,821
Total loans and leases	$	5,918		$	2,749		$	19,754		$	28,421		$	823,520		$	20,769		$	8,681		$	881,391
Percentage of outstandings	0.67		%	0.31		%	2.24		%	3.22		%	93.44		%	2.36		%	0.98		%	100.00		%


⁽¹⁾	Consumer real estate loans 30-59 days past due includes fully-insured loans of $2.1 billion and nonperforming loans of $392 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $1.1 billion and nonperforming loans of $332 million.


⁽²⁾	Consumer real estate includes fully-insured loans of $11.4 billion.


⁽³⁾	Consumer real estate includes $3.6 billion and direct/indirect consumer includes $27 million of nonperforming loans.


⁽⁴⁾	PCI loan amounts are shown gross of the valuation allowance.


⁽⁵⁾	Total outstandings includes pay option loans of $3.2 billion. The Corporation no longer originates this product.


⁽⁶⁾	Total outstandings includes auto and specialty lending loans of $37.7 billion, unsecured consumer lending loans of $1.5 billion, U.S. securities-based lending loans of $35.8 billion, non-U.S. consumer loans of $4.0 billion, student loans of $632 million and other consumer loans of $761 million.


⁽⁷⁾	Total outstandings includes consumer finance loans of $676 million, consumer leases of $1.0 billion and consumer overdrafts of $162 million.


⁽⁸⁾	Consumer loans accounted for under the fair value option were residential mortgage loans of $1.9 billion and home equity loans of $196 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.9 billion and non-U.S. commercial loans of $4.7 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.


⁽⁹⁾	Total outstandings includes U.S. commercial real estate loans of $45.2 billion and non-U.S. commercial real estate loans of $2.5 billion.

Schedule of Financing Receivables, Non Accrual Status

The table below presents the Corporation's nonperforming loans and leases including nonperforming TDRs, and loans accruing past due 90 days or more at September 30, 2015 and December 31, 2014. Nonperforming loans held-for-sale (LHFS) are excluded from nonperforming loans and leases as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2014 Annual Report on Form 10-K.



Credit Quality
	Nonperforming Loans and Leases				Accruing Past Due 90 Days or More
(Dollars in millions)	September 30 2015		December 31 2014		September 30 2015		December 31 2014
Consumer real estate
Core portfolio
Residential mortgage ⁽¹⁾	$	1,949	$	2,398	$	2,773	$	3,942
Home equity	1,376		1,496		—		—
Legacy Assets & Servicing portfolio
Residential mortgage ⁽¹⁾	3,293		4,491		4,843		7,465
Home equity	2,053		2,405		—		—
Credit card and other consumer
U.S. credit card	n/a		n/a		721		866
Non-U.S. credit card	n/a		n/a		78		95
Direct/Indirect consumer	25		28		38		64
Other consumer	1		1		2		1
Total consumer	8,697		10,819		8,455		12,433
Commercial
U.S. commercial	836		701		42		110
Commercial real estate	108		321		42		3
Commercial lease financing	17		3		18		41
Non-U.S. commercial	56		1		1		—
U.S. small business commercial	85		87		60		67
Total commercial	1,102		1,113		163		221
Total loans and leases	$	9,799	$	11,932	$	8,618	$	12,654

⁽¹⁾

Residential mortgage loans in the Core and Legacy Assets & Servicing portfolios accruing past due 90 days or more are fully-insured loans. At September 30, 2015 and December 31, 2014, residential mortgage includes $4.6 billion and $7.3 billion of loans on which interest has been curtailed by the FHA, and therefore are no longer accruing interest, although principal is still insured, and $3.0 billion and $4.1 billion of loans on which interest is still accruing.

n/a = not applicable

Financing Receivable Credit Quality Indicators

The following tables present certain credit quality indicators for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at September 30, 2015 and December 31, 2014.



Consumer Real Estate – Credit Quality Indicators ⁽¹⁾
	September 30, 2015
(Dollars in millions)	Core Portfolio Residential Mortgage ⁽²⁾		Legacy Assets & Servicing Residential Mortgage ⁽²⁾		Residential Mortgage PCI ⁽³⁾		Core Portfolio Home Equity ⁽²⁾		Legacy Assets & Servicing Home Equity ⁽²⁾		Home Equity PCI
Refreshed LTV ⁽⁴⁾
Less than or equal to 90 percent	$	105,799	$	17,052	$	8,657	$	43,857	$	15,678	$	1,924
Greater than 90 percent but less than or equal to 100 percent	4,518		2,258		1,469		1,907		2,594		874
Greater than 100 percent	3,339		3,820		2,455		3,219		5,910		2,067
Fully-insured loans ⁽⁵⁾	29,565		9,007		—		—		—		—
Total consumer real estate	$	143,221	$	32,137	$	12,581	$	48,983	$	24,182	$	4,865

Refreshed FICO score
Less than 620	$	3,593	$	4,827	$	4,205	$	1,958	$	2,926	$	734
Greater than or equal to 620 and less than 680	6,008		3,674		2,687		3,367		4,010		870
Greater than or equal to 680 and less than 740	21,294		5,791		3,162		9,475		6,783		1,434
Greater than or equal to 740	82,761		8,838		2,527		34,183		10,463		1,827
Fully-insured loans ⁽⁵⁾	29,565		9,007		—		—		—		—
Total consumer real estate	$	143,221	$	32,137	$	12,581	$	48,983	$	24,182	$	4,865


⁽¹⁾	Excludes $1.9 billion of loans accounted for under the fair value option.


⁽²⁾	Excludes PCI loans.


⁽³⁾	Includes $2.1 billion of pay option loans. The Corporation no longer originates this product.


⁽⁴⁾	Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance.


⁽⁵⁾	Credit quality indicators are not reported for fully-insured loans as principal repayment is insured.



Credit Card and Other Consumer – Credit Quality Indicators
	September 30, 2015
(Dollars in millions)	U.S. Credit Card		Non-U.S. Credit Card		Direct/Indirect Consumer		Other Consumer ⁽¹⁾
Refreshed FICO score
Less than 620	$	4,112	$	—	$	1,219	$	223
Greater than or equal to 620 and less than 680	11,728		—		1,702		215
Greater than or equal to 680 and less than 740	33,823		—		10,873		321
Greater than or equal to 740	38,676		—		28,925		1,061
Other internal credit metrics ^{(2, 3, 4)}	—		10,066		44,595		192
Total credit card and other consumer	$	88,339	$	10,066	$	87,314	$	2,012


⁽¹⁾	Twenty-nine percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.


⁽²⁾	Other internal credit metrics may include delinquency status, geography or other factors.


⁽³⁾	Direct/indirect consumer includes $43.2 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $584 million of loans the Corporation no longer originates, primarily student loans.


⁽⁴⁾	Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At September 30, 2015, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due.



Commercial – Credit Quality Indicators ⁽¹⁾
	September 30, 2015
(Dollars in millions)	U.S. Commercial		Commercial Real Estate		Commercial Lease Financing		Non-U.S. Commercial		U.S. Small Business Commercial ⁽²⁾
Risk ratings
Pass rated	$	235,801	$	55,064	$	24,458	$	86,907	$	594
Reservable criticized	8,173		565		1,222		1,563		112
Refreshed FICO score ⁽³⁾
Less than 620									177
Greater than or equal to 620 and less than 680									545
Greater than or equal to 680 and less than 740									1,637
Greater than or equal to 740									3,132
Other internal credit metrics ^{(3, 4)}									6,861
Total commercial	$	243,974	$	55,629	$	25,680	$	88,470	$	13,058


⁽¹⁾	Excludes $5.2 billion of loans accounted for under the fair value option.


⁽²⁾	U.S. small business commercial includes $698 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At September 30, 2015, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due.


⁽³⁾	Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio.


⁽⁴⁾	Other internal credit metrics may include delinquency status, application scores, geography or other factors.



Consumer Real Estate – Credit Quality Indicators ⁽¹⁾
	December 31, 2014
(Dollars in millions)	Core Portfolio Residential Mortgage ⁽²⁾		Legacy Assets & Servicing Residential Mortgage ⁽²⁾		Residential Mortgage PCI ⁽³⁾		Core Portfolio Home Equity ⁽²⁾		Legacy Assets & Servicing Home Equity ⁽²⁾		Home Equity PCI
Refreshed LTV ⁽⁴⁾
Less than or equal to 90 percent	$	100,255	$	18,499	$	9,972	$	45,414	$	17,453	$	2,046
Greater than 90 percent but less than or equal to 100 percent	4,958		3,081		2,005		2,442		3,272		1,048
Greater than 100 percent	4,017		5,265		3,175		4,031		7,496		2,523
Fully-insured loans ⁽⁵⁾	52,990		11,980		—		—		—		—
Total consumer real estate	$	162,220	$	38,825	$	15,152	$	51,887	$	28,221	$	5,617

Refreshed FICO score
Less than 620	$	4,184	$	6,313	$	6,109	$	2,169	$	3,470	$	864
Greater than or equal to 620 and less than 680	6,272		4,032		3,014		3,683		4,529		995
Greater than or equal to 680 and less than 740	21,946		6,463		3,310		10,231		7,905		1,651
Greater than or equal to 740	76,828		10,037		2,719		35,804		12,317		2,107
Fully-insured loans ⁽⁵⁾	52,990		11,980		—		—		—		—
Total consumer real estate	$	162,220	$	38,825	$	15,152	$	51,887	$	28,221	$	5,617


⁽¹⁾	Excludes $2.1 billion of loans accounted for under the fair value option.


⁽²⁾	Excludes PCI loans.


⁽³⁾	Includes $2.8 billion of pay option loans. The Corporation no longer originates this product.


⁽⁴⁾	Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance.


⁽⁵⁾	Credit quality indicators are not reported for fully-insured loans as principal repayment is insured.



Credit Card and Other Consumer – Credit Quality Indicators
	December 31, 2014
(Dollars in millions)	U.S. Credit Card		Non-U.S. Credit Card		Direct/Indirect Consumer		Other Consumer ⁽¹⁾
Refreshed FICO score
Less than 620	$	4,467	$	—	$	1,296	$	266
Greater than or equal to 620 and less than 680	12,177		—		1,892		227
Greater than or equal to 680 and less than 740	34,986		—		10,749		307
Greater than or equal to 740	40,249		—		25,279		881
Other internal credit metrics ^{(2, 3, 4)}	—		10,465		41,165		165
Total credit card and other consumer	$	91,879	$	10,465	$	80,381	$	1,846


⁽¹⁾	Thirty-seven percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.


⁽²⁾	Other internal credit metrics may include delinquency status, geography or other factors.


⁽³⁾	Direct/indirect consumer includes $39.7 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $632 million of loans the Corporation no longer originates, primarily student loans.


⁽⁴⁾	Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2014, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due.



Commercial – Credit Quality Indicators ⁽¹⁾
	December 31, 2014
(Dollars in millions)	U.S. Commercial		Commercial Real Estate		Commercial Lease Financing		Non-U.S. Commercial		U.S. Small Business Commercial ⁽²⁾
Risk ratings
Pass rated	$	213,839	$	46,632	$	23,832	$	79,367	$	751
Reservable criticized	6,454		1,050		1,034		716		182
Refreshed FICO score ⁽³⁾
Less than 620									184
Greater than or equal to 620 and less than 680									529
Greater than or equal to 680 and less than 740									1,591
Greater than or equal to 740									2,910
Other internal credit metrics ^{(3, 4)}									7,146
Total commercial	$	220,293	$	47,682	$	24,866	$	80,083	$	13,293


⁽¹⁾	Excludes $6.6 billion of loans accounted for under the fair value option.


⁽²⁾	U.S. small business commercial includes $762 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2014, 98 percent of the balances where internal credit metrics are used was current or less than 30 days past due.


⁽³⁾	Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio.


⁽⁴⁾	Other internal credit metrics may include delinquency status, application scores, geography or other factors.

Financing Receivable, Modifications [Line Items]

Accretable Yield Activity

The table below shows activity for the accretable yield on PCI loans, which includes the Countrywide Financial Corporation (Countrywide) portfolio and loans repurchased in connection with the settlement with FNMA. For more information on the settlement with FNMA, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees to the Consolidated Financial Statements of the Corporation's 2014 Annual Report on Form 10-K. The amount of accretable yield is affected by changes in credit outlooks, including metrics such as default rates and loss severities, prepayment speeds, which can change the amount and period of time over which interest payments are expected to be received, and the interest rates on variable rate loans. The reclassifications from nonaccretable difference in the three and nine months ended September 30, 2015 were primarily due to an increase in expected cash flows as a result of lower default estimates. The expected remaining life of the portfolio increased which results in a change to the amount of future principal and interest cash flows.



Rollforward of Accretable Yield
(Dollars in millions)	Three Months Ended September 30, 2015			Nine Months Ended September 30, 2015
Accretable yield, beginning of period	$	4,968		$	5,608
Accretion	(208		)	(661		)
Disposals/transfers	(66		)	(330		)
Reclassifications from nonaccretable difference	290			367
Accretable yield, September 30, 2015	$	4,984		$	4,984

Consumer Real Estate

Financing Receivable, Impaired [Line Items]

Impaired Financing Receivables

The table below provides the unpaid principal balance, carrying value and related allowance at September 30, 2015 and December 31, 2014, and the average carrying value and interest income recognized for the three and nine months ended September 30, 2015 and 2014 for impaired loans in the Corporation's Consumer Real Estate portfolio segment and includes primarily loans managed by Legacy Assets & Servicing (LAS). Certain impaired consumer real estate loans do not have a related allowance as the current valuation of these impaired loans exceeded the carrying value, which is net of previously recorded charge-offs.



Impaired Loans – Consumer Real Estate
					September 30, 2015						December 31, 2014
(Dollars in millions)					Unpaid Principal Balance		Carrying Value		Related Allowance		Unpaid Principal Balance		Carrying Value		Related Allowance
With no recorded allowance
Residential mortgage					$	15,956	$	12,793	$	—	$	19,710	$	15,605	$	—
Home equity					3,541		1,766		—		3,540		1,630		—
With an allowance recorded
Residential mortgage					$	7,276	$	7,098	$	452	$	7,861	$	7,665	$	531
Home equity					1,015		884		212		852		728		196
Total
Residential mortgage					$	23,232	$	19,891	$	452	$	27,571	$	23,270	$	531
Home equity					4,556		2,650		212		4,392		2,358		196

	Three Months Ended September 30								Nine Months Ended September 30
	2015				2014				2015				2014
	Average Carrying Value		Interest Income Recognized ⁽¹⁾		Average Carrying Value		Interest Income Recognized ⁽¹⁾		Average Carrying Value		Interest Income Recognized ⁽¹⁾		Average Carrying Value		Interest Income Recognized ⁽¹⁾
With no recorded allowance
Residential mortgage	$	13,202	$	97	$	13,981	$	107	$	14,332	$	310	$	15,181	$	392
Home equity	1,835		23		1,509		23		1,777		68		1,449		65
With an allowance recorded
Residential mortgage	$	7,398	$	61	$	10,621	$	92	$	7,563	$	186	$	11,482	$	341
Home equity	809		6		745		6		756		18		746		19
Total
Residential mortgage	$	20,600	$	158	$	24,602	$	199	$	21,895	$	496	$	26,663	$	733
Home equity	2,644		29		2,254		29		2,533		86		2,195		84


⁽¹⁾	Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.

Financing Receivable, Modifications [Line Items]

Troubled Debt Restructurings on Financing Receivables

The table below presents the September 30, 2015 and 2014 carrying value for consumer real estate loans that were modified in a TDR during the three and nine months ended September 30, 2015 and 2014 by type of modification.



Consumer Real Estate – Modification Programs
	TDRs Entered into During the Three Months Ended September 30, 2015
(Dollars in millions)	Residential Mortgage		Home Equity		Total Carrying Value
Modifications under government programs
Contractual interest rate reduction	$	67	$	2	$	69
Principal and/or interest forbearance	—		1		1
Other modifications ⁽¹⁾	7		—		7
Total modifications under government programs	74		3		77
Modifications under proprietary programs
Contractual interest rate reduction	46		—		46
Capitalization of past due amounts	16		—		16
Principal and/or interest forbearance	4		1		5
Other modifications ⁽¹⁾	5		1		6
Total modifications under proprietary programs	71		2		73
Trial modifications	793		210		1,003
Loans discharged in Chapter 7 bankruptcy ⁽²⁾	92		28		120
Total modifications	$	1,030	$	243	$	1,273

	TDRs Entered into During the Three Months Ended September 30, 2014
Modifications under government programs
Contractual interest rate reduction	$	103	$	15	$	118
Principal and/or interest forbearance	—		9		9
Other modifications ⁽¹⁾	12		—		12
Total modifications under government programs	115		24		139
Modifications under proprietary programs
Contractual interest rate reduction	53		2		55
Capitalization of past due amounts	29		1		30
Principal and/or interest forbearance	4		43		47
Other modifications ⁽¹⁾	11		—		11
Total modifications under proprietary programs	97		46		143
Trial modifications	843		105		948
Loans discharged in Chapter 7 bankruptcy ⁽²⁾	171		53		224
Total modifications	$	1,226	$	228	$	1,454


⁽¹⁾	Includes other modifications such as term or payment extensions and repayment plans.


⁽²⁾	Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.



Consumer Real Estate – Modification Programs
	TDRs Entered into During the Nine Months Ended September 30, 2015
(Dollars in millions)	Residential Mortgage		Home Equity		Total Carrying Value
Modifications under government programs
Contractual interest rate reduction	$	453	$	18	$	471
Principal and/or interest forbearance	4		7		11
Other modifications ⁽¹⁾	35		—		35
Total modifications under government programs	492		25		517
Modifications under proprietary programs
Contractual interest rate reduction	179		18		197
Capitalization of past due amounts	67		6		73
Principal and/or interest forbearance	101		32		133
Other modifications ⁽¹⁾	22		52		74
Total modifications under proprietary programs	369		108		477
Trial modifications	1,609		402		2,011
Loans discharged in Chapter 7 bankruptcy ⁽²⁾	237		102		339
Total modifications	$	2,707	$	637	$	3,344

	TDRs Entered into During the Nine Months Ended September 30, 2014
Modifications under government programs
Contractual interest rate reduction	$	546	$	49	$	595
Principal and/or interest forbearance	15		18		33
Other modifications ⁽¹⁾	80		—		80
Total modifications under government programs	641		67		708
Modifications under proprietary programs
Contractual interest rate reduction	232		14		246
Capitalization of past due amounts	70		1		71
Principal and/or interest forbearance	61		64		125
Other modifications ⁽¹⁾	33		27		60
Total modifications under proprietary programs	396		106		502
Trial modifications	1,616		158		1,774
Loans discharged in Chapter 7 bankruptcy ⁽²⁾	438		146		584
Total modifications	$	3,091	$	477	$	3,568


⁽¹⁾	Includes other modifications such as term or payment extensions and repayment plans.


⁽²⁾	Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.

The table below presents the September 30, 2015 and 2014 unpaid principal balance, carrying value, and average pre- and post-modification interest rates on consumer real estate loans that were modified in TDRs during the three and nine months ended September 30, 2015 and 2014, and net charge-offs recorded during the period in which the modification occurred. The following Consumer Real Estate portfolio segment tables include loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period. These TDRs are primarily managed by LAS.



Consumer Real Estate – TDRs Entered into During the Three Months Ended September 30, 2015 and 2014 ⁽¹⁾
	September 30, 2015								Three Months Ended September 30, 2015
(Dollars in millions)	Unpaid Principal Balance		Carrying Value		Pre-Modification Interest Rate		Post-Modification Interest Rate ⁽²⁾		Net Charge-offs ⁽³⁾
Residential mortgage	$	1,163	$	1,030	4.91	%	4.71	%	$	28
Home equity	302		243		3.41		3.34		25
Total	$	1,465	$	1,273	4.60		4.42		$	53

	September 30, 2014								Three Months Ended September 30, 2014
Residential mortgage	$	1,332	$	1,226	5.07	%	4.90	%	$	19
Home equity	314		228		3.74		3.44		32
Total	$	1,646	$	1,454	4.82		4.62		$	51

Consumer Real Estate – TDRs Entered into During the Nine Months Ended September 30, 2015 and 2014 ⁽¹⁾
	September 30, 2015								Nine Months Ended September 30, 2015
Residential mortgage	$	3,052	$	2,707	4.99	%	4.47	%	$	70
Home equity	824		637		3.55		3.20		55
Total	$	3,876	$	3,344	4.69		4.20		$	125

	September 30, 2014								Nine Months Ended September 30, 2014
Residential mortgage	$	3,498	$	3,091	5.12	%	4.57	%	$	60
Home equity	702		477		3.98		3.31		76
Total	$	4,200	$	3,568	4.93		4.36		$	136


⁽¹⁾	During the three and nine months ended September 30, 2015, the Corporation forgave principal of $48 million and $371 million related to residential mortgage loans and $1 million and $7 million related to home equity loans in connection with TDRs, compared to $13 million and $52 million related to residential mortgage loans and none related to home equity loans during the same periods in 2014.


⁽²⁾	The post-modification interest rate reflects the interest rate applicable only to permanently completed modifications, which exclude loans that are in a trial modification period.


⁽³⁾	Net charge-offs include amounts recorded on loans modified during the period that are no longer held by the Corporation at September 30, 2015 and 2014 due to sales and other dispositions.

The table below presents the carrying value of consumer real estate loans that entered into payment default during the three and nine months ended September 30, 2015 and 2014 that were modified in a TDR during the 12 months preceding payment default. A payment default for consumer real estate TDRs is recognized when a borrower has missed three monthly payments (not necessarily consecutively) since modification. Payment defaults on a trial modification where the borrower has not yet met the terms of the agreement are included in the table below if the borrower is 90 days or more past due three months after the offer to modify is made.



Consumer Real Estate – TDRs Entering Payment Default That Were Modified During the Preceding 12 Months
	Three Months Ended September 30, 2015
(Dollars in millions)	Residential Mortgage		Home Equity		Total Carrying Value ⁽¹⁾
Modifications under government programs	$	117	$	2	$	119
Modifications under proprietary programs	97		1		98
Loans discharged in Chapter 7 bankruptcy ⁽²⁾	57		20		77
Trial modifications ⁽³⁾	327		49		376
Total modifications	$	598	$	72	$	670

	Three Months Ended September 30, 2014
Modifications under government programs	$	193	$	1	$	194
Modifications under proprietary programs	137		1		138
Loans discharged in Chapter 7 bankruptcy ⁽²⁾	121		15		136
Trial modifications	462		19		481
Total modifications	$	913	$	36	$	949

	Nine Months Ended September 30, 2015
Modifications under government programs	$	323	$	4	$	327
Modifications under proprietary programs	175		19		194
Loans discharged in Chapter 7 bankruptcy ⁽²⁾	189		40		229
Trial modifications ⁽³⁾	2,563		100		2,663
Total modifications	$	3,250	$	163	$	3,413

	Nine Months Ended September 30, 2014
Modifications under government programs	$	537	$	3	$	540
Modifications under proprietary programs	612		4		616
Loans discharged in Chapter 7 bankruptcy ⁽²⁾	395		57		452
Trial modifications	1,753		37		1,790
Total modifications	$	3,297	$	101	$	3,398


⁽¹⁾	Includes loans with a carrying value of $1.4 billion and $1.1 billion that entered into payment default during the nine months ended September 30, 2015 and 2014 but were no longer held by the Corporation as of September 30, 2015 and 2014 due to sales and other dispositions.


⁽²⁾	Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.


⁽³⁾	Includes $59 million and $1.6 billion for the three and nine months ended September 30, 2015 of trial modification offers made in connection with the August 2014 Department of Justice settlement to which the customer has not responded.

Credit card and other consumer

Financing Receivable, Impaired [Line Items]

Impaired Financing Receivables



Impaired Loans – Credit Card and Other Consumer – Renegotiated TDRs

					September 30, 2015						December 31, 2014
(Dollars in millions)					Unpaid Principal Balance		Carrying Value ⁽¹⁾		Related Allowance		Unpaid Principal Balance		Carrying Value ⁽¹⁾		Related Allowance
With no recorded allowance
Direct/Indirect consumer					$	52	$	22	$	—	$	59	$	25	$	—
With an allowance recorded
U.S. credit card					$	649	$	663	$	204	$	804	$	856	$	207
Non-U.S. credit card					114		134		75		132		168		108
Direct/Indirect consumer					26		31		7		76		92		24
Total
U.S. credit card					$	649	$	663	$	204	$	804	$	856	$	207
Non-U.S. credit card					114		134		75		132		168		108
Direct/Indirect consumer					78		53		7		135		117		24

	Three Months Ended September 30								Nine Months Ended September 30
	2015				2014				2015				2014
	Average Carrying Value		Interest Income Recognized ⁽²⁾		Average Carrying Value		Interest Income Recognized ⁽²⁾		Average Carrying Value		Interest Income Recognized ⁽²⁾		Average Carrying Value		Interest Income Recognized ⁽²⁾
With no recorded allowance
Direct/Indirect consumer	$	22	$	—	$	27	$	—	$	23	$	—	$	27	$	—
Other consumer	—		—		34		—		—		—		34		1
With an allowance recorded
U.S. credit card	$	714	$	10	$	1,045	$	16	$	779	$	34	$	1,218	$	56
Non-U.S. credit card	142		1		204		2		150		3		221		5
Direct/Indirect consumer	40		1		152		2		60		3		202		8
Other consumer	—		—		24		—		—		—		24		1
Total
U.S. credit card	$	714	$	10	$	1,045	$	16	$	779	$	34	$	1,218	$	56
Non-U.S. credit card	142		1		204		2		150		3		221		5
Direct/Indirect consumer	62		1		179		2		83		3		229		8
Other consumer	—		—		58		—		—		—		58		2


⁽¹⁾	Includes accrued interest and fees.


⁽²⁾	Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.

Financing Receivable, Modifications [Line Items]

Troubled Debt Restructurings on Financing Receivables

The table below provides information on the Corporation's renegotiated TDR portfolio including the September 30, 2015 and 2014 unpaid principal balance, carrying value and average pre- and post-modification interest rates of loans that were modified in TDRs during the three and nine months ended September 30, 2015 and 2014, and net charge-offs recorded during the period in which the modification occurred.



Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Three Months Ended September 30, 2015 and 2014
	September 30, 2015								Three Months Ended September 30, 2015
(Dollars in millions)	Unpaid Principal Balance		Carrying Value ⁽¹⁾		Pre-Modification Interest Rate		Post-Modification Interest Rate		Net Charge-offs
U.S. credit card	$	59	$	65	17.10	%	4.97	%	$	8
Non-U.S. credit card	32		38		24.04		0.43		23
Direct/Indirect consumer	7		4		5.58		5.10		2
Total	$	98	$	107	19.12		3.37		$	33

	September 30, 2014								Three Months Ended September 30, 2014
U.S. credit card	$	80	$	88	16.59	%	5.13	%	$	12
Non-U.S. credit card	43		51		25.09		0.43		36
Direct/Indirect consumer	11		7		7.34		4.76		4
Other consumer	1		1		8.96		4.82		—
Total	$	135	$	147	18.98		3.50		$	52

Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Nine Months Ended September 30, 2015 and 2014
	September 30, 2015								Nine Months Ended September 30, 2015
U.S. credit card	$	172	$	184	16.98	%	5.02	%	$	16
Non-U.S. credit card	72		84		24.01		0.45		35
Direct/Indirect consumer	16		10		6.28		5.29		7
Total	$	260	$	278	18.72		3.65		$	58

	September 30, 2014								Nine Months Ended September 30, 2014
U.S. credit card	$	223	$	244	16.66	%	5.15	%	$	23
Non-U.S. credit card	93		109		25.11		0.58		53
Direct/Indirect consumer	26		19		8.64		4.71		11
Other consumer	6		6		9.10		5.21		—
Total	$	348	$	378	18.56		3.82		$	87


⁽¹⁾	Includes accrued interest and fees.

The table below provides information on the Corporation's primary modification programs for the renegotiated TDR portfolio for loans that were modified in TDRs during the three and nine months ended September 30, 2015 and 2014.



Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Period by Program Type
	Three Months Ended September 30, 2015
(Dollars in millions)	Internal Programs		External Programs		Other ⁽¹⁾		Total
U.S. credit card	$	41	$	24	$	—	$	65
Non-U.S. credit card	1		1		36		38
Direct/Indirect consumer	—		—		4		4
Total renegotiated TDRs	$	42	$	25	$	40	$	107

	Three Months Ended September 30, 2014
U.S. credit card	$	57	$	31	$	—	$	88
Non-U.S. credit card	2		2		47		51
Direct/Indirect consumer	1		—		6		7
Other consumer	1		—		—		1
Total renegotiated TDRs	$	61	$	33	$	53	$	147

	Nine Months Ended September 30, 2015
U.S. credit card	$	118	$	66	$	—	$	184
Non-U.S. credit card	3		3		78		84
Direct/Indirect consumer	1		—		9		10
Total renegotiated TDRs	$	122	$	69	$	87	$	278

	Nine Months Ended September 30, 2014
U.S. credit card	$	161	$	83	$	—	$	244
Non-U.S. credit card	5		5		99		109
Direct/Indirect consumer	5		2		12		19
Other consumer	6		—		—		6
Total renegotiated TDRs	$	177	$	90	$	111	$	378

⁽¹⁾ Other TDRs for non-U.S. credit card include modifications of accounts that are ineligible for a fixed payment plan.

The table below provides information on the Corporation's primary modification programs for the renegotiated TDR portfolio at September 30, 2015 and December 31, 2014.



Credit Card and Other Consumer – Renegotiated TDRs by Program Type
	Internal Programs				External Programs				Other ⁽¹⁾				Total				Percent of Balances Current or Less Than 30 Days Past Due
(Dollars in millions)	September 30 2015		December 31 2014		September 30 2015		December 31 2014		September 30 2015		December 31 2014		September 30 2015		December 31 2014		September 30 2015		December 31 2014
U.S. credit card	$	347	$	450	$	314	$	397	$	2	$	9	$	663	$	856	88.06	%	84.99	%
Non-U.S. credit card	25		41		12		16		97		111		134		168		45.55		47.56
Direct/Indirect consumer	17		50		11		34		25		33		53		117		88.77		85.21
Total renegotiated TDRs	$	389	$	541	$	337	$	447	$	124	$	153	$	850	$	1,141	81.40		79.51

⁽¹⁾ Other TDRs for non-U.S. credit card include modifications of accounts that are ineligible for a fixed payment plan.

Commercial

Financing Receivable, Impaired [Line Items]

Impaired Financing Receivables

The table below provides the unpaid principal balance, carrying value and related allowance at September 30, 2015 and December 31, 2014, and the average carrying value and interest income recognized for the three and nine months ended September 30, 2015 and 2014 for impaired loans in the Corporation's Commercial loan portfolio segment. Certain impaired commercial loans do not have a related allowance as the valuation of these impaired loans exceeded the carrying value, which is net of previously recorded charge-offs.



Impaired Loans – Commercial

					September 30, 2015						December 31, 2014
(Dollars in millions)					Unpaid Principal Balance		Carrying Value		Related Allowance		Unpaid Principal Balance		Carrying Value		Related Allowance
With no recorded allowance
U.S. commercial					$	760	$	738	$	—	$	668	$	650	$	—
Commercial real estate					89		72		—		60		48		—
Non-U.S. commercial					46		46		—		—		—		—
With an allowance recorded
U.S. commercial					$	1,241	$	1,028	$	85	$	1,139	$	839	$	75
Commercial real estate					322		132		13		678		495		48
Non-U.S. commercial					113		93		21		47		44		1
U.S. small business commercial ⁽¹⁾					120		106		35		133		122		35
Total
U.S. commercial					$	2,001	$	1,766	$	85	$	1,807	$	1,489	$	75
Commercial real estate					411		204		13		738		543		48
Non-U.S. commercial					159		139		21		47		44		1
U.S. small business commercial ⁽¹⁾					120		106		35		133		122		35

	Three Months Ended September 30								Nine Months Ended September 30
	2015				2014				2015				2014
	Average Carrying Value		Interest Income Recognized ⁽²⁾		Average Carrying Value		Interest Income Recognized ⁽²⁾		Average Carrying Value		Interest Income Recognized ⁽²⁾		Average Carrying Value		Interest Income Recognized ⁽²⁾
With no recorded allowance
U.S. commercial	$	776	$	4	$	555	$	3	$	704	$	12	$	518	$	8
Commercial real estate	73		—		158		1		75		1		190		3
Non-U.S. commercial	53		—		22		—		30		1		12		—
With an allowance recorded
U.S. commercial	$	981	$	11	$	1,173	$	12	$	902	$	36	$	1,289	$	42
Commercial real estate	179		1		689		1		248		6		675		14
Non-U.S. commercial	102		1		45		1		96		2		60		3
U.S. small business commercial ⁽¹⁾	110		—		144		1		112		—		157		3
Total
U.S. commercial	$	1,757	$	15	$	1,728	$	15	$	1,606	$	48	$	1,807	$	50
Commercial real estate	252		1		847		2		323		7		865		17
Non-U.S. commercial	155		1		67		1		126		3		72		3
U.S. small business commercial ⁽¹⁾	110		—		144		1		112		—		157		3


⁽¹⁾	Includes U.S. small business commercial renegotiated TDR loans and related allowance.


⁽²⁾	Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.

Financing Receivable, Modifications [Line Items]

Troubled Debt Restructurings on Financing Receivables

The table below presents the September 30, 2015 and 2014 unpaid principal balance and carrying value of commercial loans that were modified as TDRs during the three and nine months ended September 30, 2015 and 2014, and net charge-offs that were recorded during the period in which the modification occurred. The table below includes loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period.



Commercial – TDRs Entered into During the Three Months Ended September 30, 2015 and 2014
	September 30, 2015				Three Months Ended September 30, 2015
(Dollars in millions)	Unpaid Principal Balance		Carrying Value		Net Charge-offs
U.S. commercial	$	347	$	324	$	12
Commercial real estate	17		17		—
Non-U.S. commercial	10		10		—
U.S. small business commercial ⁽¹⁾	2		2		—
Total	$	376	$	353	$	12

	September 30, 2014				Three Months Ended September 30, 2014
U.S. commercial	$	361	$	317	$	33
Commercial real estate	49		39		8
Non-U.S. commercial	45		45		—
U.S. small business commercial ⁽¹⁾	2		2		—
Total	$	457	$	403	$	41

Commercial – TDRs Entered into During the Nine Months Ended September 30, 2015 and 2014
	September 30, 2015				Nine Months Ended September 30, 2015
U.S. commercial	$	977	$	900	$	18
Commercial real estate	47		47		—
Non-U.S. commercial	45		45		—
U.S. small business commercial ⁽¹⁾	5		5		—
Total	$	1,074	$	997	$	18

	September 30, 2014				Nine Months Ended September 30, 2014
U.S. commercial	$	808	$	759	$	35
Commercial real estate	317		299		8
Non-U.S. commercial	45		45		—
U.S. small business commercial ⁽¹⁾	6		6		—
Total	$	1,176	$	1,109	$	43


⁽¹⁾	U.S. small business commercial TDRs are comprised of renegotiated small business card loans.