Quarterly report pursuant to Section 13 or 15(d)

Allowance for Credit Losses - Allowance by Portfolio Segment (Details)

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Allowance for Credit Losses - Allowance by Portfolio Segment (Details) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Sep. 30, 2015
Sep. 30, 2014
Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan and lease losses, beginning balance $ 13,068,000,000 $ 15,811,000,000 $ 14,419,000,000 $ 17,428,000,000
Loans and leases charged off (1,375,000,000) (1,667,000,000) (4,573,000,000) (5,379,000,000)
Recoveries of loans and leases previously charged off 443,000,000 624,000,000 1,379,000,000 1,875,000,000
Net charge-offs (932,000,000) (1,043,000,000) (3,194,000,000) (3,504,000,000)
Provision for loan and lease losses 733,000,000 610,000,000 2,218,000,000 2,011,000,000
Other (64,000,000) (26,000,000) (60,000,000) (32,000,000)
Allowance for loan and lease losses, ending balance 12,657,000,000 15,106,000,000 12,657,000,000 15,106,000,000
Provision for unfunded lending commitments 806,000,000 636,000,000 2,351,000,000 2,056,000,000
Reserve for unfunded lending commitments, ending balance 13,318,000,000 15,635,000,000 13,318,000,000 15,635,000,000
Unfunded loan commitments        
Allowance for Loan and Lease Losses [Roll Forward]        
Reserve for unfunded lending commitments, beginning balance 588,000,000 503,000,000 528,000,000 484,000,000
Provision for unfunded lending commitments 73,000,000 26,000,000 133,000,000 45,000,000
Reserve for unfunded lending commitments, ending balance 661,000,000 529,000,000 661,000,000 529,000,000
Purchased Credit - impaired        
Allowance for Loan and Lease Losses [Roll Forward]        
Loans and leases charged off (148,000,000) (246,000,000) (726,000,000) (797,000,000)
Provision for loan and lease losses (68,000,000) 0 (40,000,000) (106,000,000)
Reserve for unfunded lending commitments, beginning balance     1,700,000,000  
Reserve for unfunded lending commitments, ending balance 886,000,000   886,000,000  
Consumer Real Estate        
Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan and lease losses, beginning balance 4,741,000,000 6,908,000,000 5,935,000,000 8,518,000,000
Loans and leases charged off (345,000,000) (485,000,000) (1,430,000,000) (1,713,000,000)
Recoveries of loans and leases previously charged off 199,000,000 343,000,000 587,000,000 938,000,000
Net charge-offs (146,000,000) (142,000,000) (843,000,000) (775,000,000)
Provision for loan and lease losses (12,000,000) (42,000,000) 68,000,000 (467,000,000)
Other (35,000,000) (2,000,000) (34,000,000) (3,000,000)
Allowance for loan and lease losses, ending balance 4,400,000,000 6,476,000,000 4,400,000,000 6,476,000,000
Reserve for unfunded lending commitments, ending balance 4,400,000,000 6,476,000,000 4,400,000,000 6,476,000,000
Consumer Real Estate | Unfunded loan commitments        
Allowance for Loan and Lease Losses [Roll Forward]        
Reserve for unfunded lending commitments, beginning balance 0 0 0 0
Provision for unfunded lending commitments 0 0 0 0
Reserve for unfunded lending commitments, ending balance 0 0 0 0
Consumer Real Estate | Purchased Credit - impaired        
Allowance for Loan and Lease Losses [Roll Forward]        
Loans and leases charged off (148,000,000) (246,000,000) (726,000,000) (797,000,000)
Reserve for unfunded lending commitments, beginning balance     1,652,000,000  
Reserve for unfunded lending commitments, ending balance 886,000,000   886,000,000  
Credit Card and Other Consumer        
Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan and lease losses, beginning balance 3,702,000,000 4,417,000,000 4,047,000,000 4,905,000,000
Loans and leases charged off (873,000,000) (994,000,000) (2,733,000,000) (3,173,000,000)
Recoveries of loans and leases previously charged off 198,000,000 212,000,000 618,000,000 671,000,000
Net charge-offs (675,000,000) (782,000,000) (2,115,000,000) (2,502,000,000)
Provision for loan and lease losses 554,000,000 586,000,000 1,646,000,000 1,818,000,000
Other (29,000,000) (23,000,000) (26,000,000) (23,000,000)
Allowance for loan and lease losses, ending balance 3,552,000,000 4,198,000,000 3,552,000,000 4,198,000,000
Reserve for unfunded lending commitments, ending balance 3,552,000,000 4,198,000,000 3,552,000,000 4,198,000,000
Credit Card and Other Consumer | Unfunded loan commitments        
Allowance for Loan and Lease Losses [Roll Forward]        
Reserve for unfunded lending commitments, beginning balance 0 0 0 0
Provision for unfunded lending commitments 0 0 0 0
Reserve for unfunded lending commitments, ending balance 0 0 0 0
Credit Card and Other Consumer | Purchased Credit - impaired        
Allowance for Loan and Lease Losses [Roll Forward]        
Loans and leases charged off 0 0 0 0
Commercial        
Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan and lease losses, beginning balance 4,625,000,000 4,486,000,000 4,437,000,000 4,005,000,000
Loans and leases charged off (157,000,000) (188,000,000) (410,000,000) (493,000,000)
Recoveries of loans and leases previously charged off 46,000,000 69,000,000 174,000,000 266,000,000
Net charge-offs (111,000,000) (119,000,000) (236,000,000) (227,000,000)
Provision for loan and lease losses 191,000,000 66,000,000 504,000,000 660,000,000
Other 0 (1,000,000) 0 (6,000,000)
Allowance for loan and lease losses, ending balance 4,705,000,000 4,432,000,000 4,705,000,000 4,432,000,000
Reserve for unfunded lending commitments, ending balance 5,366,000,000 4,961,000,000 5,366,000,000 4,961,000,000
Commercial | Unfunded loan commitments        
Allowance for Loan and Lease Losses [Roll Forward]        
Reserve for unfunded lending commitments, beginning balance 588,000,000 503,000,000 528,000,000 484,000,000
Provision for unfunded lending commitments 73,000,000 26,000,000 133,000,000 45,000,000
Reserve for unfunded lending commitments, ending balance 661,000,000 529,000,000 661,000,000 529,000,000
Commercial | Purchased Credit - impaired        
Allowance for Loan and Lease Losses [Roll Forward]        
Loans and leases charged off $ 0 $ 0 $ 0 $ 0