Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Impaired Loans (Details)

v3.3.0.814
Outstanding Loans and Leases - Credit Card and Other Consumer - Impaired Loans (Details) - Credit card and other consumer - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Sep. 30, 2015
Sep. 30, 2014
Dec. 31, 2014
Financing Receivable, Impaired [Line Items]          
Fixed payment plan period for loans modified     60 months    
Threshold period past due for write-off of financing receivable     180 days    
Threshold period past due for write-off of financing receivable after placed on fixed payment plan     120 days    
Direct/Indirect Consumer          
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]          
With no recorded allowance $ 52   $ 52   $ 59
With an allowance recorded 26   26   76
Total 78   78   135
Impaired Financing Receivable, Recorded Investment [Abstract]          
With no recorded allowance 22   22   25
With an allowance recorded 31   31   92
Total 53   53   117
Related Allowance 7   7   24
Impaired Financing Receivable, Average Recorded Investment [Abstract]          
With no recorded allowance 22 $ 27 23 $ 27  
With an allowance recorded 40 152 60 202  
Total 62 179 83 229  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]          
With no recorded allowance 0 0 0 0  
With an allowance recorded 1 2 3 8  
Total 1 2 3 8  
Other consumer          
Impaired Financing Receivable, Average Recorded Investment [Abstract]          
With no recorded allowance 0 34 0 34  
With an allowance recorded 0 24 0 24  
Total 0 58 0 58  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]          
With no recorded allowance 0 0 0 1  
With an allowance recorded 0 0 0 1  
Total 0 0 0 2  
United States | Credit Card Receivable          
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]          
With an allowance recorded 649   649   804
Total 649   649   804
Impaired Financing Receivable, Recorded Investment [Abstract]          
With an allowance recorded 663   663   856
Total 663   663   856
Related Allowance 204   204   207
Impaired Financing Receivable, Average Recorded Investment [Abstract]          
With an allowance recorded 714 1,045 779 1,218  
Total 714 1,045 779 1,218  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]          
With an allowance recorded 10 16 34 56  
Total 10 16 34 56  
Non United States | Credit Card Receivable          
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]          
With an allowance recorded 114   114   132
Total 114   114   132
Impaired Financing Receivable, Recorded Investment [Abstract]          
With an allowance recorded 134   134   168
Total 134   134   168
Related Allowance 75   75   $ 108
Impaired Financing Receivable, Average Recorded Investment [Abstract]          
With an allowance recorded 142 204 150 221  
Total 142 204 150 221  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]          
With an allowance recorded 1 2 3 5  
Total $ 1 $ 2 $ 3 $ 5