Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Consumer Real Estate - TDRs Entering Payment Default That Were Modified During the Preceding 12 Months (Details)

v3.3.0.814
Outstanding Loans and Leases - Consumer Real Estate - TDRs Entering Payment Default That Were Modified During the Preceding 12 Months (Details)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2015
USD ($)
Sep. 30, 2014
USD ($)
Sep. 30, 2015
USD ($)
payment
Sep. 30, 2014
USD ($)
Financing Receivable, Modifications [Line Items]        
Loans in default sold or disposed of by the company     $ 1,400 $ 1,100
Consumer Real Estate        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months $ 670 $ 949 3,413 3,398
Consumer Real Estate | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 119 194 327 540
Consumer Real Estate | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 98 138 194 616
Consumer Real Estate | Loans discharged in Chapter 7 bankruptcy        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 77 136 229 452
Consumer Real Estate | Trial modifications        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 376 481 2,663 1,790
Loans in which customer did not response with payment to Department of Justice mailings 59   $ 1,600  
Residential Mortgage | Consumer Real Estate        
Financing Receivable, Modifications [Line Items]        
Number of missing payments causing default | payment     3  
Threshold period past due after modification of financing receivable     90 days  
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 598 913 $ 3,250 3,297
Residential Mortgage | Consumer Real Estate | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 117 193 323 537
Residential Mortgage | Consumer Real Estate | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 97 137 175 612
Residential Mortgage | Consumer Real Estate | Loans discharged in Chapter 7 bankruptcy        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 57 121 189 395
Residential Mortgage | Consumer Real Estate | Trial modifications        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 327 462 2,563 1,753
Home equity | Consumer Real Estate        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 72 36 163 101
Home equity | Consumer Real Estate | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 2 1 4 3
Home equity | Consumer Real Estate | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 1 1 19 4
Home equity | Consumer Real Estate | Loans discharged in Chapter 7 bankruptcy        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months 20 15 40 57
Home equity | Consumer Real Estate | Trial modifications        
Financing Receivable, Modifications [Line Items]        
Trouble debt restructurings entered payment default that were modified during the preceding twelve months $ 49 $ 19 $ 100 $ 37