Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Renegotiated TDRs Entered into During the Period (Details)

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Outstanding Loans and Leases - Credit Card and Other Consumer - Renegotiated TDRs Entered into During the Period (Details) - Credit card and other consumer - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Sep. 30, 2015
Sep. 30, 2014
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance $ 98 $ 135 $ 260 $ 348
Carrying Value $ 107 $ 147 $ 278 $ 378
Pre-Modification Interest Rate 19.12% 18.98% 18.72% 18.56%
Post-Modification Interest Rate 3.37% 3.50% 3.65% 3.82%
Net Charge-offs $ 33 $ 52 $ 58 $ 87
Credit Card Receivable | United States        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 59 80 172 223
Carrying Value $ 65 $ 88 $ 184 $ 244
Pre-Modification Interest Rate 17.10% 16.59% 16.98% 16.66%
Post-Modification Interest Rate 4.97% 5.13% 5.02% 5.15%
Net Charge-offs $ 8 $ 12 $ 16 $ 23
Credit Card Receivable | Non United States        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 32 43 72 93
Carrying Value $ 38 $ 51 $ 84 $ 109
Pre-Modification Interest Rate 24.04% 25.09% 24.01% 25.11%
Post-Modification Interest Rate 0.43% 0.43% 0.45% 0.58%
Net Charge-offs $ 23 $ 36 $ 35 $ 53
Direct/Indirect Consumer        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 7 11 16 26
Carrying Value $ 4 $ 7 $ 10 $ 19
Pre-Modification Interest Rate 5.58% 7.34% 6.28% 8.64%
Post-Modification Interest Rate 5.10% 4.76% 5.29% 4.71%
Net Charge-offs $ 2 $ 4 $ 7 $ 11
Other consumer        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance   1   6
Carrying Value   $ 1   $ 6
Pre-Modification Interest Rate   8.96%   9.10%
Post-Modification Interest Rate   4.82%   5.21%
Net Charge-offs   $ 0   $ 0