Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Commercial Loans TDRs (Details)

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Outstanding Loans and Leases - Commercial Loans TDRs (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2014
Jun. 30, 2013
Jun. 30, 2014
Jun. 30, 2013
Financing Receivable, Modifications [Line Items]        
Carrying Value $ 153 $ 161 $ 303 $ 307
Commercial [Member]
       
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 581 774 1,072 1,357
Carrying Value 576 729 1,058 1,273
Net Charge-Offs 0 6 2 6
Commercial Credit Card Financing Receivable [Member] | U.S. Commercial
       
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 493 487 740 840
Carrying Value 488 460 726 813
Net Charge-Offs    5 2 2
Financing Receivable, Modifications, Payment Default, Carrying Value 63.0 104.0 63.0 104.0
Commercial Credit Card Financing Receivable [Member] | Non-U.S. Commercial
       
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 46 74 46 74
Carrying Value 46 73 46 73
Net Charge-Offs            
Commercial Real Estate [Member]
       
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 39 210 282 438
Carrying Value 39 193 282 381
Net Charge-Offs    1 0 3
Financing Receivable, Modifications, Payment Default, Carrying Value 82.0 288.0 82.0 288.0
U.S. Small Business Commercial
       
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 3 [1] 3 [1] 4 [1] 5 [1]
Carrying Value 3 [1] 3 [1] 4 [1] 6 [1]
Net Charge-Offs    [1]    [1]    [1] 1 [1]
U.S. Small Business Commercial | U.S. Commercial
       
Financing Receivable, Modifications [Line Items]        
Financing Receivable, Modifications, Payment Default, Carrying Value $ 0.2 $ 1.0 $ 0.2 $ 1.0
[1] U.S. small business commercial TDRs are comprised of renegotiated small business card loans.