Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Nonperforming (Details)

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Outstanding Loans and Leases - Nonperforming (Details) (USD $)
 3 Months Ended 6 Months Ended
Jun. 30, 2013
Jun. 30, 2012
Jun. 30, 2013
Jun. 30, 2012
Dec. 31, 2012
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Home Equity Loans Reclassified to Nonperforming $ 1,300,000,000   $ 1,300,000,000   $ 1,500,000,000
Nonperforming Loans and Leases 20,643,000,000 [1]   20,643,000,000 [1]   22,655,000,000 [1]
Accruing Past Due 90 Days or More 22,591,000,000   22,591,000,000   24,582,000,000
Nonaccruing Troubled Debt Restructurings Excluded from Nonperforming Loans 485,000,000   485,000,000   521,000,000
Home Loans [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 3,687,000,000 [2] 1,502,000,000 [2] 8,104,000,000 [2] 2,945,000,000  
Consumer Portfolio Segment [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Nonperforming Loans and Leases 18,540,000,000 [1]   18,540,000,000 [1]   19,431,000,000 [1]
Accruing Past Due 90 Days or More 22,393,000,000   22,393,000,000   24,353,000,000
Commercial [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 729,000,000 446,000,000 1,273,000,000 980,000,000  
Nonperforming Loans and Leases 2,103,000,000 [1]   2,103,000,000 [1]   3,224,000,000 [1]
Accruing Past Due 90 Days or More 198,000,000   198,000,000   229,000,000
Residential Mortgage [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 3,518,000,000 [2] 1,420,000,000 [2] 7,798,000,000 [2] 2,776,000,000  
Loan Receivable Curtailed By Federal Housing Administration 16,000,000,000   16,000,000,000   17,800,000,000
Insured Loan Receivable Curtailed And Accruing Interest 4,600,000,000   4,600,000,000   4,400,000,000
Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Nonperforming Loans and Leases 3,404,000,000 [1],[3]   3,404,000,000 [1],[3]   3,193,000,000 [1],[3]
Accruing Past Due 90 Days or More 5,273,000,000 [3]   5,273,000,000 [3]   3,984,000,000 [3]
Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Nonperforming Loans and Leases 10,912,000,000 [1],[3]   10,912,000,000 [1],[3]   11,862,000,000 [1],[3]
Accruing Past Due 90 Days or More 15,331,000,000 [3]   15,331,000,000 [3]   18,173,000,000 [3]
Home Equity [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 169,000,000 [2] 82,000,000 [2] 306,000,000 [2] 169,000,000  
Home Equity [Member] | Core Sub Portfolio Segment [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Nonperforming Loans and Leases 1,355,000,000 [1]   1,355,000,000 [1]   1,265,000,000 [1]
Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Nonperforming Loans and Leases 2,796,000,000 [1]   2,796,000,000 [1]   3,017,000,000 [1]
Consumer Credit Card Financing Receivable [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 161,000,000 [4] 245,000,000 [4] 307,000,000 [4] 496,000,000 [4]  
Consumer Credit Card Financing Receivable [Member] | UNITED STATES
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 76,000,000 [4] 127,000,000 [4] 153,000,000 [4] 268,000,000 [4]  
Accruing Past Due 90 Days or More 1,167,000,000   1,167,000,000   1,437,000,000
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 71,000,000 [4] 97,000,000 [4] 129,000,000 [4] 181,000,000 [4]  
Accruing Past Due 90 Days or More 158,000,000   158,000,000   212,000,000
Direct And Indirect Consumer Financing Receivable [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 12,000,000 [4] 18,000,000 [4] 22,000,000 [4] 41,000,000 [4]  
Nonperforming Loans and Leases 72,000,000 [1]   72,000,000 [1]   92,000,000 [1]
Accruing Past Due 90 Days or More 462,000,000   462,000,000   545,000,000
Other consumer [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 2,000,000 [4] 3,000,000 [4] 3,000,000 [4] 6,000,000 [4]  
Nonperforming Loans and Leases 1,000,000 [1]   1,000,000 [1]   2,000,000 [1]
Accruing Past Due 90 Days or More 2,000,000   2,000,000   2,000,000
Commercial Credit Card Financing Receivable [Member] | UNITED STATES
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 460,000,000 162,000,000 813,000,000 496,000,000  
Nonperforming Loans and Leases 1,279,000,000 [1]   1,279,000,000 [1]   1,484,000,000 [1]
Accruing Past Due 90 Days or More 50,000,000   50,000,000   65,000,000
Commercial Credit Card Financing Receivable [Member] | Non-U.S. Commercial
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 73,000,000 66,000,000 73,000,000 66,000,000  
Nonperforming Loans and Leases 80,000,000 [1]   80,000,000 [1]   68,000,000 [1]
Accruing Past Due 90 Days or More 1,000,000   1,000,000    
Commercial Real Estate [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 193,000,000 210,000,000 381,000,000 401,000,000  
Nonperforming Loans and Leases 627,000,000 [1]   627,000,000 [1]   1,513,000,000 [1]
Accruing Past Due 90 Days or More 25,000,000   25,000,000   29,000,000
Commercial Lease Financing [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Nonperforming Loans and Leases 10,000,000 [1]   10,000,000 [1]   44,000,000 [1]
Accruing Past Due 90 Days or More 22,000,000   22,000,000   15,000,000
U.S. Small Business Commercial
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 3,000,000 [5] 8,000,000 [5] 6,000,000 [5] 17,000,000 [5]  
Nonperforming Loans and Leases 107,000,000 [1]   107,000,000 [1]   115,000,000 [1]
Accruing Past Due 90 Days or More 100,000,000   100,000,000   120,000,000
Loans Discharged in Chapter Seven Bankruptcy [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, Current with Contractual Payments 1,000,000,000   1,000,000,000    
Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, 90 Or More Days Past Due 930,000,000   930,000,000    
Troubled Debt Restructurings Carrying Value     4,000,000,000    
Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge 2,000,000,000   2,000,000,000    
Loans Discharged in Chapter Seven Bankruptcy [Member] | Home Loans [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 489,000,000 [6]   1,082,000,000 [7]    
Loans Discharged in Chapter Seven Bankruptcy [Member] | Residential Mortgage [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value 383,000,000 [6]   908,000,000 [7]    
Loans Discharged in Chapter Seven Bankruptcy [Member] | Home Equity [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings Carrying Value $ 106,000,000 [6]   $ 174,000,000 [7]    
Discharged More Than Twelve Months Ago [Member] | Loans Discharged in Chapter Seven Bankruptcy [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, Current with Contractual Payments, Percent 70.00%   70.00%    
Discharged More Than Twenty Four Months Ago [Member] | Loans Discharged in Chapter Seven Bankruptcy [Member]
          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, Current with Contractual Payments, Percent 45.00%   45.00%    
[1] Nonperforming loan balances do not include nonaccruing TDRs removed from the PCI loan portfolio prior to January 1, 2010 of $485 million and $521 million at June 30, 2013 and December 31, 2012
[2] TDRs entered into during the three and six months ended June 30, 2013 include residential mortgage modifications with principal forgiveness of $125 million and $344 million. TDRs entered into during both the three and six months ended June 30, 2012 include residential mortgage modifications with principal forgiveness of $189 million.
[3] Residential mortgage loans in the Core and Legacy Assets & Servicing portfolios accruing past due 90 days or more are fully-insured loans. At June 30, 2013 and December 31, 2012, residential mortgage included $16.0 billion and $17.8 billion of loans on which interest has been curtailed by the FHA, and therefore are no longer accruing interest, although principal is still insured, and $4.6 billion and $4.4 billion of loans on which interest is still accruing
[4] Includes accrued interest and fees.
[5] U.S. small business commercial TDRs are comprised of renegotiated small business card loans.
[6] Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs in accordance with regulatory guidance issued in the third quarter of 2012. For the three months ended June 30, 2013, home loans of $262 million, or 54 percent of loans discharged in Chapter 7 bankruptcy were current or less than 60 days past due.
[7] Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs in accordance with regulatory guidance issued in the third quarter of 2012. For the six months ended June 30, 2013, home loans of $569 million, or 53 percent of loans discharged in Chapter 7 bankruptcy were current or less than 60 days past due.