Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other TDRs (Details)

v2.4.0.8
Outstanding Loans and Leases - Credit Card and Other TDRs (Details) (USD $)
 3 Months Ended 6 Months Ended
Jun. 30, 2013
Jun. 30, 2012
Jun. 30, 2013
Jun. 30, 2012
Dec. 31, 2012
Financing Receivable, Modifications [Line Items]          
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 79.71%   79.71%   78.58%
Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment $ 1,658,000,000   $ 1,658,000,000   $ 2,456,000,000
External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 946,000,000   946,000,000   1,216,000,000
Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 217,000,000   217,000,000   274,000,000
Consumer Credit Card Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Unpaid Principal Balance 162,000,000 236,000,000 308,000,000 483,000,000  
Carrying Value 161,000,000 [1] 245,000,000 [1] 307,000,000 [1] 496,000,000 [1]  
Pre Modification Interest Rate 20.26% 20.77% 20.11% 20.61%  
Post Modification Interest Rate 3.61% 3.95% 3.73% 4.24%  
Net Charge-Offs 5,000,000 5,000,000 32,000,000 48,000,000  
Consumer Credit Card Financing Receivable [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
New Loans, Expected Default Rate Within Twelve Months of Modification, Percent     25.00%    
Impaired Financing Receivable, Unpaid Principal Balance 2,010,000,000   2,010,000,000   2,856,000,000
Impaired Financing Receivable, Recorded Investment 2,021,000,000 [1]   2,021,000,000 [1]   2,871,000,000 [1]
Impaired Financing Receivable, Related Allowance 446,000,000   446,000,000   719,000,000
Impaired Financing Receivable, Average Recorded Investment 2,287,000,000 4,400,000,000 2,505,000,000 4,710,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 36,000,000 [2] 69,000,000 [2] 78,000,000 [2] 146,000,000 [2]  
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 83.04%   83.04%   81.48%
Financing Receivable, Modifications, Recorded Investment 2,021,000,000   2,021,000,000   2,871,000,000
Unpaid Principal Balance 75,000,000 123,000,000 151,000,000 264,000,000  
Carrying Value 76,000,000 [1] 127,000,000 [1] 153,000,000 [1] 268,000,000 [1]  
Pre Modification Interest Rate 16.86% 17.61% 16.91% 17.94%  
Post Modification Interest Rate 6.07% 6.30% 6.13% 6.34%  
Net Charge-Offs 2,000,000 1,000,000 7,000,000 8,000,000  
Finance Receivable, Post Modification, Entering Default Status 14,000,000 51,000,000 38,000,000 133,000,000  
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
New Loans, Expected Default Rate Within Twelve Months of Modification, Percent     67.00%    
Impaired Financing Receivable, Unpaid Principal Balance 254,000,000   254,000,000   311,000,000
Impaired Financing Receivable, Recorded Investment 259,000,000 [1]   259,000,000 [1]   316,000,000 [1]
Impaired Financing Receivable, Related Allowance 170,000,000   170,000,000   198,000,000
Impaired Financing Receivable, Average Recorded Investment 273,000,000 508,000,000 284,000,000 540,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 2,000,000 [2] 3,000,000 [2] 4,000,000 [2] 5,000,000 [2]  
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 46.65%   46.65%   43.71%
Financing Receivable, Modifications, Recorded Investment 259,000,000   259,000,000   316,000,000
Unpaid Principal Balance 68,000,000 92,000,000 123,000,000 172,000,000  
Carrying Value 71,000,000 [1] 97,000,000 [1] 129,000,000 [1] 181,000,000 [1]  
Pre Modification Interest Rate 26.17% 26.27% 26.16% 26.17%  
Post Modification Interest Rate 0.67% 0.78% 0.71% 0.88%  
Net Charge-Offs 3,000,000 4,000,000 25,000,000 39,000,000  
Finance Receivable, Post Modification, Entering Default Status 59,000,000 77,000,000 121,000,000 159,000,000  
Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value 82,000,000 120,000,000 159,000,000 249,000,000  
Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 1,243,000,000   1,243,000,000   1,887,000,000
Carrying Value 39,000,000 57,000,000 80,000,000 127,000,000  
Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 83,000,000   83,000,000   99,000,000
Carrying Value 38,000,000 51,000,000 69,000,000 95,000,000  
Consumer Credit Card Financing Receivable [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value 73,000,000 125,000,000 138,000,000 247,000,000  
Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 756,000,000   756,000,000   953,000,000
Carrying Value 37,000,000 70,000,000 73,000,000 141,000,000  
Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 31,000,000   31,000,000   38,000,000
Carrying Value 33,000,000 46,000,000 60,000,000 86,000,000  
Consumer Credit Card Financing Receivable [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value 6,000,000 0 10,000,000 0  
Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 22,000,000   22,000,000   31,000,000
Carrying Value    0    0  
Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 145,000,000   145,000,000   179,000,000
Carrying Value          0  
Direct And Indirect Consumer Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
New Loans, Expected Default Rate Within Twelve Months of Modification, Percent     21.00%    
Impaired Financing Receivable, Unpaid Principal Balance 523,000,000   523,000,000   738,000,000
Impaired Financing Receivable, Recorded Investment 478,000,000 [1]   478,000,000 [1]   694,000,000 [1]
Impaired Financing Receivable, Related Allowance 134,000,000   134,000,000   210,000,000
Impaired Financing Receivable, Average Recorded Investment 537,000,000 1,000,000,000 593,000,000 1,073,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 7,000,000 [2] 13,000,000 [2] 15,000,000 [2] 29,000,000 [2]  
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 84.41%   84.41%   83.11%
Financing Receivable, Modifications, Recorded Investment 478,000,000   478,000,000   694,000,000
Unpaid Principal Balance 17,000,000 18,000,000 31,000,000 41,000,000  
Carrying Value 12,000,000 [1] 18,000,000 [1] 22,000,000 [1] 41,000,000 [1]  
Pre Modification Interest Rate 8.92% 15.24% 9.54% 15.37%  
Post Modification Interest Rate 5.18% 3.96% 5.25% 4.17%  
Net Charge-Offs    0    1,000,000  
Finance Receivable, Post Modification, Entering Default Status 1,000,000 8,000,000 3,000,000 24,000,000  
Direct And Indirect Consumer Financing Receivable [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 269,000,000   269,000,000   405,000,000
Carrying Value 3,000,000 9,000,000 7,000,000 21,000,000  
Direct And Indirect Consumer Financing Receivable [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 159,000,000   159,000,000   225,000,000
Carrying Value 3,000,000 9,000,000 5,000,000 20,000,000  
Direct And Indirect Consumer Financing Receivable [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 50,000,000   50,000,000   64,000,000
Carrying Value 6,000,000    10,000,000     
Consumer Portfolio Segment [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 2,821,000,000   2,821,000,000   3,946,000,000
Modifications, Troubled Debt Restructurings, Current or Less than Thirty Days Past Due 2,200,000,000   2,200,000,000    
Other consumer [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 63,000,000   63,000,000   65,000,000
Impaired Financing Receivable, Recorded Investment 63,000,000 [1]   63,000,000 [1]   65,000,000 [1]
Impaired Financing Receivable, Related Allowance 11,000,000   11,000,000   12,000,000
Impaired Financing Receivable, Average Recorded Investment 63,000,000 72,000,000 64,000,000 72,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 1,000,000 [2] 1,000,000 [2] 2,000,000 [2] 2,000,000 [2]  
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 73.03%   73.03%   72.73%
Financing Receivable, Modifications, Recorded Investment 63,000,000   63,000,000   65,000,000
Unpaid Principal Balance 2,000,000 3,000,000 3,000,000 6,000,000  
Carrying Value 2,000,000 [1] 3,000,000 [1] 3,000,000 [1] 6,000,000 [1]  
Pre Modification Interest Rate 9.53% 10.11% 9.48% 10.05%  
Post Modification Interest Rate 4.51% 6.84% 5.26% 6.77%  
Net Charge-Offs    0    0  
Other consumer [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 63,000,000   63,000,000   65,000,000
Carrying Value 2,000,000 3,000,000 3,000,000 6,000,000  
Other consumer [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 0   0   0
Carrying Value 0 0 0 0  
Other consumer [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 0   0   0
Carrying Value              
Financing Receivable With Related Allowance [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 2,010,000,000   2,010,000,000   2,856,000,000
Impaired Financing Receivable, Recorded Investment 2,021,000,000 [1]   2,021,000,000 [1]   2,871,000,000 [1]
Impaired Financing Receivable, Related Allowance 446,000,000   446,000,000   719,000,000
Impaired Financing Receivable, Average Recorded Investment 2,287,000,000 4,400,000,000 2,505,000,000 4,710,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 36,000,000 [2] 69,000,000 [2] 78,000,000 [2] 146,000,000 [2]  
Financing Receivable With Related Allowance [Member] | Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 254,000,000   254,000,000   311,000,000
Impaired Financing Receivable, Recorded Investment 259,000,000 [1]   259,000,000 [1]   316,000,000 [1]
Impaired Financing Receivable, Related Allowance 170,000,000   170,000,000   198,000,000
Impaired Financing Receivable, Average Recorded Investment 273,000,000 508,000,000 284,000,000 540,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 2,000,000 [2] 3,000,000 [2] 4,000,000 [2] 5,000,000 [2]  
Financing Receivable With Related Allowance [Member] | Direct And Indirect Consumer Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 435,000,000   435,000,000   633,000,000
Impaired Financing Receivable, Recorded Investment 436,000,000 [1]   436,000,000 [1]   636,000,000 [1]
Impaired Financing Receivable, Related Allowance 134,000,000   134,000,000   210,000,000
Impaired Financing Receivable, Average Recorded Investment 493,000,000 1,000,000,000 545,000,000 1,073,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 7,000,000 [2] 13,000,000 [2] 15,000,000 [2] 29,000,000 [2]  
Financing Receivable With Related Allowance [Member] | Other consumer [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 28,000,000   28,000,000   30,000,000
Impaired Financing Receivable, Recorded Investment 28,000,000 [1]   28,000,000 [1]   30,000,000 [1]
Impaired Financing Receivable, Related Allowance 11,000,000   11,000,000   12,000,000
Impaired Financing Receivable, Average Recorded Investment 28,000,000 32,000,000 29,000,000 32,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 0 [2] 0 [2] 1,000,000 [2] 1,000,000 [2]  
Financing Receivable Without Related Allowance [Member] | Direct And Indirect Consumer Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 88,000,000   88,000,000   105,000,000
Impaired Financing Receivable, Recorded Investment 42,000,000 [1]   42,000,000 [1]   58,000,000 [1]
Impaired Financing Receivable, Related Allowance 0   0   0
Impaired Financing Receivable, Average Recorded Investment 44,000,000 0 48,000,000 0  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 0 [2] 0 [2] 0 [2] 0 [2]  
Financing Receivable Without Related Allowance [Member] | Other consumer [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 35,000,000   35,000,000   35,000,000
Impaired Financing Receivable, Recorded Investment 35,000,000 [1]   35,000,000 [1]   35,000,000 [1]
Impaired Financing Receivable, Related Allowance 0   0   0
Impaired Financing Receivable, Average Recorded Investment 35,000,000 40,000,000 35,000,000 40,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method $ 1,000,000 [2] $ 1,000,000 [2] $ 1,000,000 [2] $ 1,000,000 [2]  
[1] Includes accrued interest and fees.
[2] Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.