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Well Positioned to Deliver Consistent Results

Regarded as one of the world’s leading financial institutions, Bank of America serves individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. 

Our decade-long focus on Responsible Growth allows us to be a source of stability for our customers and clients during challenging times, to continue supporting the communities in which we work and live, and to deliver more consistent results for our shareholders throughout a well-understood risk framework. By asking What would you like the power to do?, we are continually seeking to deepen client relationships and create shared success with the communities in which we operate.

Total Cumulative Shareholder Return

December 31st Bank of America Corporation S&P 500 KBW Bank Sector Index
2019 $100.0 $100.0 $100.0
2020 $88.0 $118.0 $90.0
2021 $132.0 $152.0 $124.0
2022 $101.0 $125.0 $98.0
2023 $106.0 $157.0 $97.0
2024 $141.0 $197.0 $133.0

This graph and table compare the yearly change in the Corporation’s total cumulative shareholder return on its common stock with (i) the Standard & Poor’s 500 Index, and (ii) the KBW Bank Sector Index for the years ended December 31, 2019 through 2024. It is assumed that an initial investment of $100 is made at the end of 2019 and all dividends are reinvested during the years indicated.

Leading U.S. & Global Footprint

Leading Customer Capabilities

#1

In U.S. consumer deposits

1Q25 FFIEC Call Reports
$1.2T

Consumer deposits (combined Consumer and GWIM businesses)

69M

Consumer and small business clients

59M

Verified digital users

Leading Global Capabilities

#1

North America's Most Innovative Bank

Global Finance, 2025
$0.7T

Commercial loans

95%

of the U.S. Fortune 1,000; and 78% of the Global Fortune 500 served by Global Banking businesses

4.6M

CashPro® App payments

in 2Q25

For complete information regarding our financials, see our SEC Filings

Driving Responsible Growth

Our strategy focuses on Responsible Growth. It allows us to sustainably drive the economy while managing risk and providing a return to our clients and our business. We are not only helping to create jobs but also develop communities, foster economic mobility, and address society’s biggest challenges around the world.

Our Goal

To achieve sustainable growth through serving our clients and reinvesting back into our team, our capabilities, our client experience, our communities, and our shareholders.


Grow and Win in the Market — No Excuses

Over the last few years, deposits across our eight lines of business experienced positive growth as a result of deepening client relationships and developing new relationships. This growth in client deposits funds our loan growth across all of our businesses.

Grow with our Customer-Focused Strategy

Across our eight lines of business, we serve three customer groups: people, companies, and institutional investors. Our business model allows us to simplify our operations and ensure we are doing the most for our customers and clients while optimizing our balance sheet to perform efficiently and comply with regulations.

Grow Within our Risk Framework

Managing inherent risks well is fundamental to our business, and we have implemented the most effective risk-management practices across our businesses to manage them in a responsible manner that serves our clients, shareholders, and communities, and helps the economy grow.

Grow in a Sustainable Manner

We ensure sustainable Responsible Growth by driving operational success and actively sharing our success with our communities, as well as creating a great place to work for our teammates.

Serving the Best Client Care in the Industry

Through our eight lines of business, we work with consumers and companies large and small, helping them navigate through every stage of their financial lives by providing insights, ideas, and award-winning research to help drive the economy forward.

Retail

Our Retail segment provides U.S. consumers with a full range of financial products and services, as well as access to our award-winning digital banking capabilities and a robust retail banking network.

Preferred

Our Preferred segment provides personalized solutions, valuable rewards, and advice and guidance for clients with more complex banking, borrowing, and investing needs through a nationwide financial center network and award-winning digital capabilities. We also serve entrepreneurs and small businesses by providing them with cash management, lending, and investment solutions.

Net Income ($B)

Year Amount
2018 $12.1
2019 $13.0
2020 $6.5
2021 $11.9
2022 $12.5
2023 $11.6
2024 $10.8

Consumer Banking FY 2024

25%

ROAAC1

53%

Efficiency Ratio2

1 ROAAC defined as return on average allocated capital.

2 Fully Taxable Equivalent (FTE) basis.

For complete information regarding our financials, see our SEC Filings

Merrill Wealth Management 

Merrill offers clients straightforward investment advice and financial guidance to help customers create personalized strategies to help them realize their goals.

Bank of America Private Bank

Our Bank of America Private Bank segment provides sophisticated planning and financial solutions to help families manage substantial wealth – now, and for future generations.

Net Income ($B)

Year Amount
2018 $4.0
2019 $4.3
2020 $3.1
2021 $4.3
2022 $4.7
2023 $3.9
2024 $4.3

GWIM FY 2024

23%

ROAAC1

75%

Efficiency Ratio2

1 ROAAC defined as return on average allocated capital.

2 Fully Taxable Equivalent (FTE) basis.

For complete information regarding our financials, see our SEC Filings

Business Banking

Our Business Banking segment delivers integrated financial guidance and solutions to small and mid-sized U.S. companies. These offerings include credit, deposits and treasury, merchant services, trade, and foreign exchange.

Global Commercial Banking

Our Global Commercial Banking segment brings clients the full capabilities of our company paired with local service. We serve middle-market companies across all industries, providing various treasury, lending, leasing, financial guidance, and debt and equity underwriting services.

Global Corporate & Investment Banking

With our Global Corporate & Investment Banking segment, various municipalities and government agencies, as well as various large corporate clients across all industries, have access to a full suite of treasury, lending, leasing, advisory, and debt and equity underwriting services.

Net Income ($B)

Year Amount
2018 $8.3
2019 $8.1
2020 $3.5
2021 $9.8
2022 $7.8
2023 $10.2
2024 $8.1

Global Banking FY 2024

17%

ROAAC1

49%

Efficiency Ratio2

1 ROAAC defined as return on average allocated capital.

2 Fully Taxable Equivalent (FTE) basis.

For complete information regarding our financials, see our SEC Filings

Global Markets

Known for providing a variety of services across the world’s debt, equity, commodity, and foreign exchange markets, our Global Markets segment serves many institutional investor clients, including hedge funds, asset managers, pension funds, and others. These services include award-winning liquidity and hedging strategies, invaluable insights, and access to one of the world's leading research platforms.

Net Income ($B)

Year Amount
2018 $4.0
2019 $3.5
2020 $5.3
2021 $4.6
2022 $4.2
2023 $4.7
2024 $5.6

Global Markets FY 2024

12%

ROAAC1

64%

Efficiency Ratio2

1 ROAAC defined as return on average allocated capital.

2 Fully Taxable Equivalent (FTE) basis.

For complete information regarding our financials, see our SEC Filings

Delivering for Our Communities

By investing in the strength of the communities in which we operate, we help to ensure that our business is sustainable while improving people’s lives today and into the future, especially in the moments that matter most.

Together We Can Make an Impact

We work with clients and communities around the world to further economic progress. We do this by focusing on sustainability, driving economic mobility, and enabling financial health.

In Action

More About Making an Impact Learn more about our Sustainable Issuances

Building Genuine Connections with Our People

We recognize that our people greatly contribute to the sustainable growth of our business and are key to making an impact in the communities we serve, which is why we strive to create a great place to work for our employees where they feel appreciated and have the resources they need to build successful careers with us.

In Action

Learn More about Working Here

Following Responsible Business Practices

Our business is built on a solid foundation of responsible business practices, and we hold ourselves accountable to these standards through disciplined risk management and strong corporate governance.

In Action

Learn About Our Business Practices View Reports Center

Leadership

Responsible Growth Driven by Skilled Leaders

Our leadership team strives to make our company a great place to work for our employees and is committed to following our tenets of Responsible Growth to deepen relationships with our clients and create shared success with the communities we serve.

View Board of Directors

Additional Information

Presentations

View our latest presentations

View Presentations

FAQs

View frequently asked questions

View FAQs

Contact

View Equity and Fixed Income IR information

View IR Contacts

About Your Shares

We can answer all your questions about managing your shares.

Shareholder Info

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