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Outstanding Loans and Leases - Nonperforming (Details) (USD $)
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3 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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Mar. 31, 2014
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Dec. 31, 2013
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Mar. 31, 2014
Residential Mortgage [Member]
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Dec. 31, 2013
Residential Mortgage [Member]
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Mar. 31, 2014
Residential Mortgage [Member]
Core Sub Portfolio Segment [Member]
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Dec. 31, 2013
Residential Mortgage [Member]
Core Sub Portfolio Segment [Member]
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Mar. 31, 2014
Residential Mortgage [Member]
Legacy Asset Servicing Sub Portfolio Segment [Member]
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Dec. 31, 2013
Residential Mortgage [Member]
Legacy Asset Servicing Sub Portfolio Segment [Member]
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Mar. 31, 2014
Home Equity [Member]
Core Sub Portfolio Segment [Member]
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Dec. 31, 2013
Home Equity [Member]
Core Sub Portfolio Segment [Member]
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Mar. 31, 2014
Home Equity [Member]
Legacy Asset Servicing Sub Portfolio Segment [Member]
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Dec. 31, 2013
Home Equity [Member]
Legacy Asset Servicing Sub Portfolio Segment [Member]
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Mar. 31, 2014
Consumer Credit Card Financing Receivable [Member]
UNITED STATES
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Dec. 31, 2013
Consumer Credit Card Financing Receivable [Member]
UNITED STATES
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Mar. 31, 2014
Consumer Credit Card Financing Receivable [Member]
Non-U.S. Commercial
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Dec. 31, 2013
Consumer Credit Card Financing Receivable [Member]
Non-U.S. Commercial
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Mar. 31, 2014
Direct And Indirect Consumer Financing Receivable [Member]
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Dec. 31, 2013
Direct And Indirect Consumer Financing Receivable [Member]
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Mar. 31, 2014
Other consumer [Member]
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Dec. 31, 2013
Other consumer [Member]
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Mar. 31, 2014
Consumer Portfolio Segment [Member]
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Dec. 31, 2013
Consumer Portfolio Segment [Member]
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Mar. 31, 2014
Commercial Credit Card Financing Receivable [Member]
UNITED STATES
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Dec. 31, 2013
Commercial Credit Card Financing Receivable [Member]
UNITED STATES
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Mar. 31, 2014
Commercial Credit Card Financing Receivable [Member]
Non-U.S. Commercial
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Dec. 31, 2013
Commercial Credit Card Financing Receivable [Member]
Non-U.S. Commercial
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Mar. 31, 2014
Commercial Real Estate [Member]
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Dec. 31, 2013
Commercial Real Estate [Member]
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Mar. 31, 2014
Commercial Lease Financing [Member]
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Dec. 31, 2013
Commercial Lease Financing [Member]
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Mar. 31, 2014
U.S. Small Business Commercial
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Dec. 31, 2013
U.S. Small Business Commercial
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Mar. 31, 2014
Commercial [Member]
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Dec. 31, 2013
Commercial [Member]
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Mar. 31, 2014
Loans Discharged in Chapter Seven Bankruptcy [Member]
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Mar. 31, 2014
Discharged More Than Twelve Months Ago [Member]
Loans Discharged in Chapter Seven Bankruptcy [Member]
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Mar. 31, 2014
Discharged More Than Twenty Four Months Ago [Member]
Loans Discharged in Chapter Seven Bankruptcy [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Home Equity Loans Reclassified to Nonperforming | $ 1,200,000,000 | $ 1,200,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge | 1,800,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, Current with Contractual Payments | 1,100,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, 90 Or More Days Past Due | 614,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, Current with Contractual Payments, Percent | 80.00% | 50.00% | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Nonperforming Loans and Leases | 17,109,000,000 | [1] | 17,149,000,000 | [1] | 3,366,000,000 | [1],[2] | 3,316,000,000 | [1],[2] | 8,245,000,000 | [1],[2] | 8,396,000,000 | [1],[2] | 1,511,000,000 | [1] | 1,431,000,000 | [1] | 2,674,000,000 | [1] | 2,644,000,000 | [1] | 32,000,000 | [1] | 35,000,000 | [1] | 16,000,000 | [1] | 18,000,000 | [1] | 15,844,000,000 | [1] | 15,840,000,000 | [1] | 841,000,000 | [1] | 819,000,000 | [1] | 18,000,000 | [1] | 64,000,000 | [1] | 300,000,000 | [1] | 322,000,000 | [1] | 10,000,000 | [1] | 16,000,000 | [1] | 96,000,000 | [1] | 88,000,000 | [1] | 1,265,000,000 | [1] | 1,309,000,000 | [1] | |||||||||||||
| Accruing Past Due 90 Days or More | 16,864,000,000 | 18,759,000,000 | 4,702,000,000 | [2] | 5,137,000,000 | [2] | 10,423,000,000 | [2] | 11,824,000,000 | [2] | 966,000,000 | 1,053,000,000 | 124,000,000 | 131,000,000 | 364,000,000 | 408,000,000 | 1,000,000 | 2,000,000 | 16,580,000,000 | 18,555,000,000 | 170,000,000 | 47,000,000 | 17,000,000 | 22,000,000 | 21,000,000 | 14,000,000 | 41,000,000 | 78,000,000 | 78,000,000 | 284,000,000 | 204,000,000 | ||||||||||||||||||||||||||||||||||||||
| Nonaccruing Troubled Debt Restructurings Excluded from Nonperforming Loans | 257,000,000 | 260,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Loan Receivable Curtailed By Federal Housing Administration | 11,200,000,000 | 13,000,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Insured Loan Receivable Curtailed And Accruing Interest | $ 3,900,000,000 | $ 4,000,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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