Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Quality Indicators (Details)

v2.4.0.8
Outstanding Loans and Leases - Credit Quality Indicators (Details) (USD $)
Mar. 31, 2014
Dec. 31, 2013
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases $ 916,217,000,000 $ 928,233,000,000
Financing Receivable, Acquired with Deteriorated Credit Quality 24,121,000,000 [1] 25,265,000,000 [1]
Loans Receivable, Fair Value Disclosure 11,063,000,000 10,042,000,000
Ninety Days Or More Past Due [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 2.85% [2] 3.04% [3]
Commercial [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 396,828,000,000 396,283,000,000
Loans Receivable, Fair Value Disclosure 8,914,000,000 [4] 7,878,000,000 [5]
Consumer Including Residential Mortgage Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 519,389,000,000 531,950,000,000
Financing Receivable, Acquired with Deteriorated Credit Quality 24,121,000,000 [1] 25,265,000,000 [1]
Loans Receivable, Fair Value Disclosure 2,149,000,000 [4] 2,164,000,000 [5]
Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 17,786,000,000 [6],[7] 18,672,000,000 [8],[9]
Loans Receivable, Fair Value Disclosure 2,000,000,000 2,000,000,000
Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 175,932,000,000 [10],[6] 177,336,000,000 [10],[8]
Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 49,259,000,000 [10],[6] 52,058,000,000 [10],[8]
Home Equity [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 6,335,000,000 [6] 6,593,000,000 [8]
Loans Receivable, Fair Value Disclosure 152,000,000 147,000,000
Home Equity [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 53,577,000,000 [10],[6] 54,499,000,000 [10],[8]
Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 31,564,000,000 [10],[6] 32,580,000,000 [10],[8]
Consumer Credit Card Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 87,692,000,000 92,338,000,000
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 11,563,000,000 11,541,000,000
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial | Percent of Balances Current or Less Than 30 Days Past Due [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 98.00% 98.00%
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial | Thirty To Eighty Nine Days Past Due Member
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 1.00% 1.00%
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial | Ninety Days Or More Past Due [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 1.00% 1.00%
Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 81,552,000,000 [11] 82,192,000,000 [12]
Securities based lending overcollateralized 36,300,000,000 35,800,000,000
Loan Type No Longer Originated By Entity 3,900,000,000 4,100,000,000
Other consumer [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,980,000,000 [13],[14] 1,977,000,000 [13],[15]
Percent of Portfolio From Exited Business 57.00% 60.00%
Commercial Credit Card Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 215,385,000,000 [16] 212,557,000,000 [17]
Loans Receivable, Fair Value Disclosure 1,400,000,000 1,500,000,000
Commercial Credit Card Financing Receivable [Member] | Non-U.S. Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 85,630,000,000 [16] 89,462,000,000 [17]
Loans Receivable, Fair Value Disclosure 7,500,000,000 6,400,000,000
Commercial Real Estate [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 48,840,000,000 [16],[18] 47,893,000,000 [17],[19]
Commercial Lease Financing [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 24,649,000,000 [16] 25,199,000,000 [17]
U.S. Small Business Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 13,410,000,000 13,294,000,000
U.S. Small Business Commercial | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 13,410,000,000 [16],[20] 13,294,000,000 [17],[21]
Percentage of internal credit metrics including delinquency status 99.00% 99.00%
Pay option [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 3,400,000,000 [6],[7] 4,000,000,000 [6],[7]
Refreshed Loan To Value Less Than Ninety Percent [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 11,401,000,000 [22],[6],[7] 11,400,000,000 [22],[8],[9]
Refreshed Loan To Value Less Than Ninety Percent [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 97,746,000,000 [10],[22],[6] 95,833,000,000 [10],[22],[8]
Refreshed Loan To Value Less Than Ninety Percent [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 22,997,000,000 [10],[22],[6] 22,391,000,000 [10],[22],[8]
Refreshed Loan To Value Less Than Ninety Percent [Member] | Home Equity [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 2,053,000,000 [22],[6] 2,036,000,000 [22],[8]
Refreshed Loan To Value Less Than Ninety Percent [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 45,944,000,000 [10],[22],[6] 45,898,000,000 [10],[22],[8]
Refreshed Loan To Value Less Than Ninety Percent [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 16,738,000,000 [10],[22],[6] 16,714,000,000 [10],[22],[8]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 2,444,000,000 [22],[6],[7] 2,653,000,000 [22],[8],[9]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,891,000,000 [10],[22],[6] 5,541,000,000 [10],[22],[8]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 3,930,000,000 [10],[22],[6] 4,134,000,000 [10],[22],[8]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member] | Home Equity [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 713,000,000 [22],[6] 698,000,000 [22],[8]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 3,393,000,000 [10],[22],[6] 3,659,000,000 [10],[22],[8]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,095,000,000 [10],[22],[6] 4,233,000,000 [10],[22],[8]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 3,941,000,000 [22],[6],[7] 4,619,000,000 [22],[8],[9]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,216,000,000 [10],[22],[6] 6,250,000,000 [10],[22],[8]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 6,648,000,000 [10],[22],[6] 7,998,000,000 [10],[22],[8]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Home Equity [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 3,569,000,000 [22],[6] 3,859,000,000 [22],[8]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,240,000,000 [10],[22],[6] 4,942,000,000 [10],[22],[8]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 10,731,000,000 [10],[22],[6] 11,633,000,000 [10],[22],[8]
Fully Insured Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 68,079,000,000 [10],[23],[6] 69,712,000,000 [10],[23],[8]
Fully Insured Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 15,684,000,000 [10],[23],[6] 17,535,000,000 [10],[23],[8]
Refreshed Fico Score Less Than Six Hundred Twenty [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 8,917,000,000 [6],[7] 9,792,000,000 [8],[9]
Refreshed Fico Score Less Than Six Hundred Twenty [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,804,000,000 [10],[6] 5,924,000,000 [10],[8]
Refreshed Fico Score Less Than Six Hundred Twenty [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 9,928,000,000 [10],[6] 10,391,000,000 [10],[8]
Refreshed Fico Score Less Than Six Hundred Twenty [Member] | Home Equity [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 1,045,000,000 [6] 1,072,000,000 [8]
Refreshed Fico Score Less Than Six Hundred Twenty [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 2,287,000,000 [10],[6] 2,343,000,000 [10],[8]
Refreshed Fico Score Less Than Six Hundred Twenty [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,037,000,000 [10],[6] 4,229,000,000 [10],[8]
Refreshed Fico Score Less Than Six Hundred Twenty [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,765,000,000 4,989,000,000
Refreshed Fico Score Less Than Six Hundred Twenty [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,390,000,000 1,220,000,000
Refreshed Fico Score Less Than Six Hundred Twenty [Member] | Other consumer [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 522,000,000 [14] 539,000,000 [15]
Refreshed Fico Score Less Than Six Hundred Twenty [Member] | U.S. Small Business Commercial | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 229,000,000 [16],[20],[24] 224,000,000 [17],[21],[24]
Refreshed Fico Score between 620 and 680 [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 3,104,000,000 [6],[7] 3,135,000,000 [8],[9]
Refreshed Fico Score between 620 and 680 [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 7,776,000,000 [10],[6] 7,863,000,000 [10],[8]
Refreshed Fico Score between 620 and 680 [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,372,000,000 [10],[6] 5,452,000,000 [10],[8]
Refreshed Fico Score between 620 and 680 [Member] | Home Equity [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 1,119,000,000 [6] 1,165,000,000 [8]
Refreshed Fico Score between 620 and 680 [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 3,994,000,000 [10],[6] 4,057,000,000 [10],[8]
Refreshed Fico Score between 620 and 680 [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,922,000,000 [10],[6] 5,050,000,000 [10],[8]
Refreshed Fico Score between 620 and 680 [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 12,221,000,000 12,753,000,000
Refreshed Fico Score between 620 and 680 [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 3,534,000,000 3,345,000,000
Refreshed Fico Score between 620 and 680 [Member] | Other consumer [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 301,000,000 [14] 264,000,000 [15]
Refreshed Fico Score between 620 and 680 [Member] | U.S. Small Business Commercial | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 545,000,000 [16],[20],[24] 534,000,000 [17],[21],[24]
Refreshed Fico Score between 680 and 740 [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 3,094,000,000 [6],[7] 3,034,000,000 [8],[9]
Refreshed Fico Score between 680 and 740 [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 23,851,000,000 [10],[6] 24,034,000,000 [10],[8]
Refreshed Fico Score between 680 and 740 [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 7,678,000,000 [10],[6] 7,791,000,000 [10],[8]
Refreshed Fico Score between 680 and 740 [Member] | Home Equity [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 1,860,000,000 [6] 1,935,000,000 [8]
Refreshed Fico Score between 680 and 740 [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 11,124,000,000 [10],[6] 11,276,000,000 [10],[8]
Refreshed Fico Score between 680 and 740 [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 8,788,000,000 [10],[6] 9,032,000,000 [10],[8]
Refreshed Fico Score between 680 and 740 [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 33,988,000,000 35,413,000,000
Refreshed Fico Score between 680 and 740 [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 9,501,000,000 9,887,000,000
Refreshed Fico Score between 680 and 740 [Member] | Other consumer [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 335,000,000 [14] 199,000,000 [15]
Refreshed Fico Score between 680 and 740 [Member] | U.S. Small Business Commercial | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,585,000,000 [16],[20],[24] 1,567,000,000 [17],[21],[24]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 2,671,000,000 [6],[7] 2,711,000,000 [8],[9]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 70,422,000,000 [10],[6] 69,803,000,000 [10],[8]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 10,597,000,000 [10],[6] 10,889,000,000 [10],[8]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Home Equity [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 2,311,000,000 [6] 2,421,000,000 [8]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 36,172,000,000 [10],[6] 36,823,000,000 [10],[8]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 13,817,000,000 [10],[6] 14,269,000,000 [10],[8]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 36,718,000,000 39,183,000,000
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 25,339,000,000 26,220,000,000
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Other consumer [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 680,000,000 [14] 188,000,000 [15]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | U.S. Small Business Commercial | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 2,888,000,000 [16],[20],[24] 2,779,000,000 [17],[21],[24]
Refreshed FICO score other internal credit metrics [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases    [25],[26],[27]    [28],[29],[30]
Refreshed FICO score other internal credit metrics [Member] | Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 11,563,000,000 [25],[26],[27] 11,541,000,000 [28],[29],[30]
Refreshed FICO score other internal credit metrics [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 41,788,000,000 [25],[26],[27] 41,520,000,000 [28],[29],[30]
Refreshed FICO score other internal credit metrics [Member] | Other consumer [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 142,000,000 [14],[25],[26],[27] 787,000,000 [15],[28],[29],[30]
Refreshed FICO score other internal credit metrics [Member] | U.S. Small Business Commercial | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 6,822,000,000 [16],[20],[24],[31] 6,653,000,000 [17],[21],[24],[31]
Pass [Member] | Commercial Credit Card Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 208,146,000,000 [16] 205,416,000,000 [17]
Pass [Member] | Commercial Credit Card Financing Receivable [Member] | Non-U.S. Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 84,535,000,000 [16] 88,138,000,000 [17]
Pass [Member] | Commercial Real Estate [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 47,422,000,000 [16] 46,507,000,000 [17]
Pass [Member] | Commercial Lease Financing [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 23,678,000,000 [16] 24,211,000,000 [17]
Pass [Member] | U.S. Small Business Commercial | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,017,000,000 [16],[20] 1,191,000,000 [17],[21]
Risk Ratings Criticized [Member] | Commercial Credit Card Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 7,239,000,000 [16] 7,141,000,000 [17]
Risk Ratings Criticized [Member] | Commercial Credit Card Financing Receivable [Member] | Non-U.S. Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,095,000,000 [16] 1,324,000,000 [17]
Risk Ratings Criticized [Member] | Commercial Real Estate [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,418,000,000 [16] 1,386,000,000 [17]
Risk Ratings Criticized [Member] | Commercial Lease Financing [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 971,000,000 [16] 988,000,000 [17]
Risk Ratings Criticized [Member] | U.S. Small Business Commercial | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 324,000,000 [16],[20] 346,000,000 [17],[21]
Criticized Risk Rating Evaluated Using FICO or Internal Credit Metrics [Member] | U.S. Small Business Commercial | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases $ 309,000,000 $ 289,000,000
[1] PCI loan amounts are shown gross of the valuation allowance.
[2] Home loans includes fully-insured loans of $15.1 billion.
[3] Home loans includes fully-insured loans of $17.0 billion.
[4] Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $152 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.4 billion and non-U.S. commercial loans of $7.5 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option
[5] Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $147 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.5 billion and non-U.S. commercial loans of $6.4 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option
[6] Excludes $2.1 billion of loans accounted for under the fair value option
[7] Includes $3.4 billion of pay option loans. The Corporation no longer originates this product.
[8] Excludes $2.2 billion of loans accounted for under the fair value option
[9] Includes $4.0 billion of pay option loans. The Corporation no longer originates this product.
[10] Excludes PCI loans.
[11] Total outstandings includes dealer financial services loans of $38.0 billion, consumer lending loans of $2.3 billion, U.S. securities-based lending loans of $31.8 billion, non-U.S. consumer loans of $4.6 billion, student loans of $3.9 billion and other consumer loans of $899 million.
[12] Total outstandings includes dealer financial services loans of $38.5 billion, consumer lending loans of $2.7 billion, U.S. securities-based lending loans of $31.2 billion, non-U.S. consumer loans of $4.7 billion, student loans of $4.1 billion and other consumer loans of $1.0 billion.
[13] Total outstandings includes consumer finance loans of $1.1 billion, consumer leases of $701 million, consumer overdrafts of $137 million and other non-U.S. consumer loans of $5 million.
[14] 57 percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
[15] 60 percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
[16] Excludes $8.9 billion of loans accounted for under the fair value option.
[17] Excludes $7.9 billion of loans accounted for under the fair value option.
[18] Total outstandings includes U.S. commercial real estate loans of $47.1 billion and non-U.S. commercial real estate loans of $1.7 billion.
[19] Total outstandings includes U.S. commercial real estate loans of $46.3 billion and non-U.S. commercial real estate loans of $1.6 billion.
[20] U.S. small business commercial includes $309 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At March 31, 2014, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due.
[21] U.S. small business commercial includes $289 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2013, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due.
[22] Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance.
[23] Credit quality indicators are not reported for fully-insured loans as principal repayment is insured.
[24] Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio.
[25] Direct/indirect consumer includes $36.3 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $3.9 billion of loans the Corporation no longer originates.
[26] Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At March 31, 2014, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due.
[27] Other internal credit metrics may include delinquency status, geography or other factors
[28] Other internal credit metrics may include delinquency status, geography or other factors.
[29] Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2013, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due.
[30] Direct/indirect consumer includes $35.8 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $4.1 billion of loans the Corporation no longer originates.
[31] Other internal credit metrics may include delinquency status, application scores, geography or other factors.