Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Quality Indicators (Details)

v2.4.0.6
Outstanding Loans and Leases - Credit Quality Indicators (Details) (USD $)
Mar. 31, 2012
Dec. 31, 2011
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases $ 902,294,000,000 $ 926,200,000,000
Financing Receivable, Acquired with Deteriorated Credit Quality 30,847,000,000 31,801,000,000
Loans Receivable, Fair Value Disclosure 9,192,000,000 8,804,000,000
Ninety Days Or More Past Due [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 5.02% 5.13%
Residential Mortgage [Member] | Non-U.S. Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 87,000,000 85,000,000
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial | Percent of Balances Current or Less Than 30 Days Past Due [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 96.00% 96.00%
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial | Thirty To Eighty Nine Days Past Due Member
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 2.00% 2.00%
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial | Ninety Days Or More Past Due [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 2.00% 2.00%
Home Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 9,748,000,000 [1] 9,966,000,000 [1],[2]
Loans Receivable, Fair Value Disclosure 881,000,000 906,000,000
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 3,768,000,000 [1],[3] 3,821,000,000 [1],[4]
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 1,407,000,000 [1],[3] 1,468,000,000 [1],[4]
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 4,573,000,000 [1],[3] 4,677,000,000 [1],[4]
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 3,481,000,000 [1],[2] 3,749,000,000 [1],[2]
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 6,267,000,000 [1],[2] 6,217,000,000 [1],[2]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 175,322,000,000 [1],[5],[6] 178,337,000,000 [1],[2],[5],[7]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 78,614,000,000 [1],[3],[5] 80,032,000,000 [1],[4],[5]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 10,882,000,000 [1],[3],[5] 11,838,000,000 [1],[4],[5]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 16,120,000,000 [1],[3],[5] 17,673,000,000 [1],[4],[5]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Fully Insured Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 69,706,000,000 [1],[5],[8] 68,794,000,000 [1],[2],[5],[8]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 6,566,000,000 [1],[2],[5] 7,020,000,000 [1],[2],[5]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 99,050,000,000 [1],[2],[5] 102,523,000,000 [1],[2],[5]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 71,361,000,000 [1],[5] 73,987,000,000 [1],[2],[5]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 19,638,000,000 [1],[3],[5] 20,450,000,000 [1],[4],[5]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,500,000,000 [1],[3],[5] 5,847,000,000 [1],[4],[5]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 21,891,000,000 [1],[3],[5] 22,630,000,000 [1],[4],[5]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Fully Insured Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 24,332,000,000 [1],[5],[8] 25,060,000,000 [1],[2],[5],[8]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 16,086,000,000 [1],[2],[5] 17,337,000,000 [1],[2],[5]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 30,943,000,000 [1],[2],[5] 31,590,000,000 [1],[2],[5]
Home Loans [Member] | Home Equity [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 11,818,000,000 [1] 11,978,000,000 [1],[2]
Home Loans [Member] | Home Equity [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 2,509,000,000 [1],[3] 2,253,000,000 [1],[4]
Home Loans [Member] | Home Equity [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 1,111,000,000 [1],[3] 1,077,000,000 [1],[4]
Home Loans [Member] | Home Equity [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 8,198,000,000 [1],[3] 8,648,000,000 [1],[4]
Home Loans [Member] | Home Equity [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 1,715,000,000 [1],[2] 2,547,000,000 [1],[2]
Home Loans [Member] | Home Equity [Member] | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 10,103,000,000 [1],[2] 9,431,000,000 [1],[2]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 65,261,000,000 [1],[5] 67,055,000,000 [1],[2],[5],[9]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 44,861,000,000 [1],[3],[5] 46,646,000,000 [1],[4],[5]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 6,826,000,000 [1],[3],[5] 6,988,000,000 [1],[4],[5]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 13,574,000,000 [1],[3],[5] 13,421,000,000 [1],[4],[5]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 2,831,000,000 [1],[2],[5] 2,843,000,000 [1],[2],[5]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 62,430,000,000 [1],[2],[5] 64,212,000,000 [1],[2],[5]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 44,167,000,000 [1],[5] 45,666,000,000 [1],[2],[5]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 16,508,000,000 [1],[3],[5] 17,354,000,000 [1],[4],[5]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,725,000,000 [1],[3],[5] 4,995,000,000 [1],[4],[5]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 22,934,000,000 [1],[3],[5] 23,317,000,000 [1],[4],[5]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 6,995,000,000 [1],[2],[5] 7,293,000,000 [1],[2],[5]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 37,172,000,000 [1],[2],[5] 38,373,000,000 [1],[2],[5]
Home Loans [Member] | Discontinued real estate [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 9,281,000,000 [1] 9,857,000,000 [1],[2]
Loans Receivable, Fair Value Disclosure 1,300,000,000 1,300,000,000
Home Loans [Member] | Discontinued real estate [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 5,609,000,000 [1],[3] 5,953,000,000 [1],[4]
Home Loans [Member] | Discontinued real estate [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 992,000,000 [1],[3] 1,191,000,000 [1],[4]
Home Loans [Member] | Discontinued real estate [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 2,680,000,000 [1],[3] 2,713,000,000 [1],[4]
Home Loans [Member] | Discontinued real estate [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 5,449,000,000 [1],[2] 5,968,000,000 [1],[2]
Home Loans [Member] | Discontinued real estate [Member] | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 3,832,000,000 [1],[2] 3,889,000,000 [1],[2]
Home Loans [Member] | Discontinued real estate [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,172,000,000 [1],[5] 1,238,000,000 [1],[2],[5]
Home Loans [Member] | Discontinued real estate [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 836,000,000 [1],[3],[5] 895,000,000 [1],[4],[5]
Home Loans [Member] | Discontinued real estate [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 122,000,000 [1],[3],[5] 122,000,000 [1],[4],[5]
Home Loans [Member] | Discontinued real estate [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 214,000,000 [1],[3],[5] 221,000,000 [1],[4],[5]
Home Loans [Member] | Discontinued real estate [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 510,000,000 [1],[2],[5] 548,000,000 [1],[2],[5]
Home Loans [Member] | Discontinued real estate [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 662,000,000 [1],[2],[5] 690,000,000 [1],[2],[5]
Consumer Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 30,847,000,000 31,801,000,000
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 96,433,000,000 102,291,000,000
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 7,399,000,000 8,172,000,000
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 89,034,000,000 94,119,000,000
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 13,914,000,000 14,418,000,000
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial | Refreshed FICO score other internal credit metrics [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 13,914,000,000 [10],[11] 14,418,000,000 [10],[12]
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 86,128,000,000 [13] 89,713,000,000 [14]
Securities based lending overcollateralized 31,600,000,000 31,100,000,000
Loan Type No Longer Originated By Entity 5,700,000,000 6,000,000,000
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 2,910,000,000 3,325,000,000
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 43,758,000,000 46,981,000,000
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Refreshed FICO score other internal credit metrics [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 39,460,000,000 [10],[15] 39,407,000,000 [10],[16]
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 2,607,000,000 [17],[18] 2,688,000,000 [19],[20]
Percent of Portfolio From Exited Business 98.00% 96.00%
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 768,000,000 [17] 802,000,000 [19]
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 829,000,000 [17] 854,000,000 [19]
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Refreshed FICO score other internal credit metrics [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,010,000,000 [10],[17] 1,032,000,000 [10],[19]
Commercial Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 312,878,000,000 316,816,000,000
Loans Receivable, Fair Value Disclosure 6,988,000,000 [21] 6,614,000,000 [22]
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 180,728,000,000 [23] 179,948,000,000 [24]
Loans Receivable, Fair Value Disclosure 2,200,000,000 2,200,000,000
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | UNITED STATES | Pass [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 171,179,000,000 [23] 169,599,000,000 [24]
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | UNITED STATES | Risk Ratings Criticized [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 9,549,000,000 [23] 10,349,000,000 [24]
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | Non-U.S. Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 52,601,000,000 [23] 55,418,000,000 [24]
Loans Receivable, Fair Value Disclosure 4,800,000,000 4,400,000,000
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | Non-U.S. Commercial | Pass [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 51,080,000,000 [23] 53,945,000,000 [24]
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | Non-U.S. Commercial | Risk Ratings Criticized [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,521,000,000 [23] 1,473,000,000 [24]
Commercial Portfolio Segment [Member] | Commercial Real Estate Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 38,049,000,000 [23],[25] 39,596,000,000 [24],[26]
Commercial Portfolio Segment [Member] | Commercial Real Estate Receivable [Member] | Pass [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 28,752,000,000 [23] 28,602,000,000 [24]
Commercial Portfolio Segment [Member] | Commercial Real Estate Receivable [Member] | Risk Ratings Criticized [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 9,297,000,000 [23] 10,994,000,000 [24]
Commercial Portfolio Segment [Member] | Finance Leases Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 21,556,000,000 [23] 21,989,000,000 [24]
Commercial Portfolio Segment [Member] | Finance Leases Financing Receivable [Member] | Pass [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 20,371,000,000 [23] 20,850,000,000 [24]
Commercial Portfolio Segment [Member] | Finance Leases Financing Receivable [Member] | Risk Ratings Criticized [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,185,000,000 [23] 1,139,000,000 [24]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 12,956,000,000 13,251,000,000
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 515,000,000 [23],[27],[28] 562,000,000 [24],[27],[29]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Refreshed Fico Score Greater Than Or Equal To Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,662,000,000 [23],[27],[28] 4,674,000,000 [24],[27],[29]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Refreshed FICO score other internal credit metrics [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,790,000,000 [23],[27],[28],[30] 4,787,000,000 [24],[27],[29],[30]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Pass [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 2,266,000,000 [23],[28] 2,392,000,000 [24],[29]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Risk Ratings Criticized [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 723,000,000 [23],[28] 836,000,000 [24],[29]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Criticized Risk Rating Evaluated Using FICO or Internal Credit Metrics [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 463,000,000 491,000,000
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 12,956,000,000 [23],[28] 13,251,000,000 [24],[29]
Percentage of internal credit metrics including delinquency status 98.00% 97.00%
Consumer Including Residential Mortgage Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 589,416,000,000 609,384,000,000
Financing Receivable, Acquired with Deteriorated Credit Quality 30,847,000,000 31,801,000,000
Loans Receivable, Fair Value Disclosure $ 2,204,000,000 [21] $ 2,190,000,000 [22]
[1] Excludes $2.2 billion of loans accounted for under the fair value option.
[2] As of March 31, 2012, refreshed home equity FICO metrics reflect an updated scoring model. Prior periods were adjusted to reflect these updates.
[3] Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance.
[4] Refreshed LTV percentages for PCI loans are calculated using the carrying value gross of the related valuation allowance.
[5] Excludes Countrywide PCI loans.
[6] Total outstandings includes non-U.S. residential mortgages of $87 million
[7] Total outstandings includes non-U.S. residential mortgages of $85 million.
[8] Credit quality indicators are not reported for fully-insured loans as principal repayment is insured.
[9] Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the ultimate collectability of principal is not uncertain.
[10] Other internal credit metrics include delinquency status, geography or other factors.
[11] Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At March 31, 2012, 96 percent of this portfolio was current or less than 30 days past due, two percent was 30-89 days past due and two percent was 90 days past due or more.
[12] Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2011, 96 percent of this portfolio was current or less than 30 days past due, two percent was 30-89 days past due and two percent was 90 days or more past due.
[13] Total outstandings includes dealer financial services loans of $40.2 billion, consumer lending loans of $7.1 billion, U.S. securities-based lending margin loans of $24.0 billion, student loans of $5.7 billion, non-U.S. consumer loans of $7.6 billion and other consumer loans of $1.5 billion.
[14] Total outstandings includes dealer financial services loans of $43.0 billion, consumer lending loans of $8.0 billion, U.S. securities-based lending margin loans of $23.6 billion, student loans of $6.0 billion, non-U.S. consumer loans of $7.6 billion and other consumer loans of $1.5 billion.
[15] Direct/indirect consumer includes $31.6 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $5.7 billion of loans the Corporation no longer originates.
[16] Direct/indirect consumer includes $31.1 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $6.0 billion of loans the Corporation no longer originates.
[17] 98 percent of the other consumer portfolio was associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
[18] Total outstandings includes consumer finance loans of $1.6 billion, other non-U.S. consumer loans of $951 million and consumer overdrafts of $58 million.
[19] 96 percent of the other consumer portfolio was associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
[20] Total outstandings includes consumer finance loans of $1.7 billion, other non-U.S. consumer loans of $929 million and consumer overdrafts of $103 million.
[21] Consumer loans accounted for under the fair value option were residential mortgage loans of $881 million and discontinued real estate loans of $1.3 billion. Commercial loans accounted for under the fair value option were U.S. commercial loans of $2.2 billion and non-U.S. commercial loans of $4.8 billion. See Note 15 – Fair Value Measurements and Note 16 – Fair Value Option for additional information.
[22] Consumer loans accounted for under the fair value option were residential mortgage loans of $906 million and discontinued real estate loans of $1.3 billion. Commercial loans accounted for under the fair value option were U.S. commercial loans of $2.2 billion and non-U.S. commercial loans of $4.4 billion. See Note 15 – Fair Value Measurements and Note 16 – Fair Value Option for additional information.
[23] Excludes $7.0 billion of loans accounted for under the fair value option.
[24] Excludes $6.6 billion of loans accounted for under the fair value option.
[25] Total outstandings includes U.S. commercial real estate loans of $36.3 billion and non-U.S. commercial real estate loans of $1.7 billion.
[26] Total outstandings includes U.S. commercial real estate loans of $37.8 billion and non-U.S. commercial real estate loans of $1.8 billion.
[27] Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio.
[28] U.S. small business commercial includes $463 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At March 31, 2012, 98 percent of the balances where internal credit metrics are used were current or less than 30 days past due.
[29] U.S. small business commercial includes $491 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2011, 97 percent of the balances where internal credit metrics are used were current or less than 30 days past due.
[30] Other internal credit metrics include delinquency status, application scores, geography or other factors.