Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.20.2
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Jun. 30, 2020
Apr. 01, 2020
Dec. 31, 2019
Jun. 30, 2019
Apr. 01, 2019
Jan. 01, 2019
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases $ 4,393   $ 3,552      
Accruing Past Due 90 Days or More $ 2,215   $ 2,413      
Nonperforming loans and leases, percent outstanding 0.44%   0.36%      
Accruing past due 90 days or more, percent outstanding 0.22%   0.25%      
Allowance on nonperforming loans $ 19,389 $ 15,766   $ 9,527 $ 9,577 $ 9,601
Consumer Portfolio Segment            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 2,191   $ 2,053      
Accruing Past Due 90 Days or More 1,663   2,163      
Consumer Portfolio Segment | Residential Mortgage            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 1,552   1,470      
Accruing Past Due 90 Days or More 854   1,088      
Consumer Portfolio Segment | Residential Mortgage With Negative Allowance            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 469   0      
Allowance on nonperforming loans 155          
Consumer Portfolio Segment | Home equity lines of credit            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 594   536      
Accruing Past Due 90 Days or More 0   0      
Consumer Portfolio Segment | Home Equity Line of Credit With Negative Allowance            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 117   0      
Allowance on nonperforming loans 106          
Consumer Portfolio Segment | Credit Card            
Financing Receivable, Past Due [Line Items]            
Accruing Past Due 90 Days or More 782   1,042      
Consumer Portfolio Segment | Direct/indirect consumer            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 45   47      
Accruing Past Due 90 Days or More 27   33      
Commercial portfolio            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 2,202   1,499      
Accruing Past Due 90 Days or More 552   250      
Allowance on nonperforming loans 8,434 $ 6,700   $ 4,838 $ 4,821 $ 4,799
Commercial portfolio | United States            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 1,247   1,094      
Accruing Past Due 90 Days or More 342   106      
Commercial portfolio | Non United States            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 387   43      
Accruing Past Due 90 Days or More 9   8      
Commercial portfolio | Commercial real estate            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 474   280      
Accruing Past Due 90 Days or More 44   19      
Commercial portfolio | Commercial lease financing            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 17   32      
Accruing Past Due 90 Days or More 46   20      
Commercial portfolio | U.S. small business commercial | United States            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 77   50      
Accruing Past Due 90 Days or More 111   97      
Nonperforming Loans | Residential Mortgage            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 590   740      
Accruing Past Due 90 Days or More $ 264   $ 348