Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other TDRs (Details)

v2.4.0.6
Outstanding Loans and Leases - Credit Card and Other TDRs (Details) (USD $)
 3 Months Ended 9 Months Ended
Sep. 30, 2012
Sep. 30, 2011
Sep. 30, 2012
Sep. 30, 2011
Dec. 31, 2011
Financing Receivable, Modifications [Line Items]          
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 78.60%   78.60%   77.05%
Allowance As Percentage Of Outstanding Loans And Leases 2.96% [1]   2.96% [1]   3.68% [1]
Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans $ 2,876,000,000   $ 2,876,000,000   $ 4,790,000,000
External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 1,373,000,000   1,373,000,000   1,941,000,000
Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 238,000,000   238,000,000   369,000,000
Consumer Portfolio Segment [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 4,487,000,000   4,487,000,000   7,100,000,000
Modifications, Troubled Debt Restructurings, Current or Less than Thirty Days Past Due 3,500,000,000   3,500,000,000    
Allowance As Percentage Of Outstanding Loans And Leases 3.40% [1]   3.40% [1]   4.10% [1]
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Unpaid Principal Balance 206,000,000 414,000,000 586,000,000 1,320,000,000  
Carrying Value 213,000,000 [2] 431,000,000 [2] 601,000,000 [2] 1,353,000,000 [2]  
Pre Modification Interest Rate 21.13% 21.17% 20.40% 20.40%  
Post Modification Interest Rate 3.70% 3.96% 4.38% 4.68%  
Net Charge-Offs 8,000,000 9,000,000 137,000,000 242,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 3,360,000,000   3,360,000,000   5,305,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 81.22%   81.22%   78.97%
Unpaid Principal Balance 102,000,000 220,000,000 342,000,000 798,000,000  
Carrying Value 105,000,000 [2] 227,000,000 [2] 346,000,000 [2] 812,000,000 [2]  
Pre Modification Interest Rate 17.37% 18.84% 17.73% 19.02%  
Post Modification Interest Rate 6.32% 6.25% 6.37% 6.20%  
Net Charge-Offs 2,000,000 2,000,000 23,000,000 62,000,000  
Finance Receivable, Post Modification, Entering Default Status 40,000,000 150,000,000 173,000,000 749,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 343,000,000   343,000,000   597,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 45.01%   45.01%   54.02%
Unpaid Principal Balance 90,000,000 153,000,000 194,000,000 336,000,000  
Carrying Value 94,000,000 [2] 162,000,000 [2] 204,000,000 [2] 354,000,000 [2]  
Pre Modification Interest Rate 26.13% 25.92% 26.18% 26.07%  
Post Modification Interest Rate 0.77% 0.60% 1.05% 0.78%  
Net Charge-Offs 4,000,000 7,000,000 111,000,000 167,000,000  
Finance Receivable, Post Modification, Entering Default Status 69,000,000 113,000,000 228,000,000 316,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value 124,000,000 227,000,000 364,000,000 740,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 2,265,000,000   2,265,000,000   3,788,000,000
Carrying Value 64,000,000 122,000,000 221,000,000 454,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 109,000,000   109,000,000   218,000,000
Carrying Value 51,000,000 83,000,000 109,000,000 179,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value 89,000,000 202,000,000 237,000,000 608,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 1,057,000,000   1,057,000,000   1,436,000,000
Carrying Value 41,000,000 103,000,000 125,000,000 355,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 43,000,000   43,000,000   113,000,000
Carrying Value 43,000,000 79,000,000 95,000,000 174,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value    2,000,000    5,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 38,000,000   38,000,000   81,000,000
Carrying Value    2,000,000    3,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 191,000,000   191,000,000   266,000,000
Carrying Value          1,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Impaired Financing Receivable with Related Allowance [Domain] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 3,341,000,000   3,341,000,000   5,272,000,000
Impaired Financing Receivable, Recorded Investment 3,360,000,000 [2]   3,360,000,000 [2]   5,305,000,000 [2]
Impaired Financing Receivable, Related Allowance 947,000,000   947,000,000   1,570,000,000
Impaired Financing Receivable, Average Recorded Investment 3,727,000,000 6,727,000,000 4,380,000,000 7,637,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 58,000,000 [3] 102,000,000 [3] 204,000,000 [3] 344,000,000 [3]  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Impaired Financing Receivable with Related Allowance [Domain] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 338,000,000   338,000,000   588,000,000
Impaired Financing Receivable, Recorded Investment 343,000,000 [2]   343,000,000 [2]   597,000,000 [2]
Impaired Financing Receivable, Related Allowance 219,000,000   219,000,000   435,000,000
Impaired Financing Receivable, Average Recorded Investment 447,000,000 777,000,000 509,000,000 794,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 2,000,000 [3] 2,000,000 [3] 7,000,000 [3] 5,000,000 [3]  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 784,000,000   784,000,000   1,198,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 82.08%   82.08%   80.01%
Unpaid Principal Balance 14,000,000 41,000,000 50,000,000 186,000,000  
Carrying Value 14,000,000 [2] 42,000,000 [2] 51,000,000 [2] 187,000,000 [2]  
Pre Modification Interest Rate 15.40% 15.48% 15.40% 15.62%  
Post Modification Interest Rate 3.90% 4.51% 4.14% 5.43%  
Net Charge-Offs 2,000,000 0 3,000,000 13,000,000  
Finance Receivable, Post Modification, Entering Default Status 6,000,000 33,000,000 31,000,000 155,000,000  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 502,000,000   502,000,000   784,000,000
Carrying Value 9,000,000 22,000,000 34,000,000 107,000,000  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 273,000,000   273,000,000   392,000,000
Carrying Value 5,000,000 20,000,000 17,000,000 79,000,000  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 9,000,000   9,000,000   22,000,000
Carrying Value       1,000,000  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Impaired Financing Receivable with Related Allowance [Domain]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 781,000,000   781,000,000   1,193,000,000
Impaired Financing Receivable, Recorded Investment 784,000,000 [2]   784,000,000 [2]   1,198,000,000 [2]
Impaired Financing Receivable, Related Allowance 257,000,000   257,000,000   405,000,000
Impaired Financing Receivable, Average Recorded Investment 864,000,000 1,502,000,000 1,003,000,000 1,675,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method $ 12,000,000 [3] $ 20,000,000 [3] $ 41,000,000 [3] $ 67,000,000 [3]  
Individually Evaluated For Impairment [Member]
          
Financing Receivable, Modifications [Line Items]          
Allowance As Percentage Of Outstanding Loans And Leases 9.27% [4]   9.27% [4]   13.36% [4]
Individually Evaluated For Impairment [Member] | Consumer Portfolio Segment [Member]
          
Financing Receivable, Modifications [Line Items]          
Allowance As Percentage Of Outstanding Loans And Leases 31.71% [4]   31.71% [4]   33.94% [4]
[1] Outstanding loan and lease balances and ratios do not include loans accounted for under the fair value option of $7.6 billion and $8.8 billion at September 30, 2012 and December 31, 2011.
[2] Includes accrued interest and fees.
[3] Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
[4] Impaired loans include nonperforming commercial loans and all TDRs, including both commercial and consumer TDRs. Impaired loans exclude nonperforming consumer loans unless they are TDRs, and all consumer and commercial loans accounted for under the fair value option.