Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other TDRs (Details)

v2.4.0.6
Outstanding Loans and Leases - Credit Card and Other TDRs (Details) (USD $)
 3 Months Ended 6 Months Ended
Jun. 30, 2012
Jun. 30, 2011
Jun. 30, 2012
Jun. 30, 2011
Dec. 31, 2011
Financing Receivable, Modifications [Line Items]          
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 78.52%   78.52%   77.05%
Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans $ 3,465,000,000   $ 3,465,000,000   $ 4,790,000,000
External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 1,566,000,000   1,566,000,000   1,941,000,000
Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 268,000,000   268,000,000   369,000,000
Consumer Portfolio Segment [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 5,299,000,000   5,299,000,000   7,100,000,000
Modifications, Troubled Debt Restructurings, Current or Less than Thirty Days Past Due 4,200,000,000   4,200,000,000    
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Unpaid Principal Balance 233,000,000 528,000,000 477,000,000 1,089,000,000  
Carrying Value 242,000,000 [1] 547,000,000 [1] 490,000,000 [1] 1,120,000,000 [1]  
Pre Modification Interest Rate 20.91% 21.21% 20.75% 20.70%  
Post Modification Interest Rate 3.91% 4.13% 4.15% 4.57%  
Net Charge-Offs 5,000,000 12,000,000 48,000,000 77,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 3,905,000,000   3,905,000,000   5,305,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 80.71%   80.71%   78.97%
Unpaid Principal Balance 123,000,000 281,000,000 264,000,000 637,000,000  
Carrying Value 127,000,000 [1] 291,000,000 [1] 268,000,000 [1] 652,000,000 [1]  
Pre Modification Interest Rate 17.61% 19.06% 17.94% 19.16%  
Post Modification Interest Rate 6.30% 6.06% 6.34% 6.14%  
Net Charge-Offs 1,000,000 3,000,000 8,000,000 20,000,000  
Finance Receivable, Post Modification, Entering Default Status 51,000,000 217,000,000 133,000,000 600,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 483,000,000   483,000,000   597,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 54.70%   54.70%   54.02%
Unpaid Principal Balance 92,000,000 181,000,000 172,000,000 294,000,000  
Carrying Value 97,000,000 [1] 189,000,000 [1] 181,000,000 [1] 307,000,000 [1]  
Pre Modification Interest Rate 26.27% 26.49% 26.17% 26.62%  
Post Modification Interest Rate 0.78% 0.66% 0.88% 0.68%  
Net Charge-Offs 4,000,000 8,000,000 39,000,000 53,000,000  
Finance Receivable, Post Modification, Entering Default Status 77,000,000 101,000,000 159,000,000 202,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value 117,000,000 313,000,000 243,000,000 625,000,000  
Allowance for Loan and Lease Losses as Percentage of Carrying Value 32.04%   32.04%    
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 2,688,000,000   2,688,000,000   3,788,000,000
Carrying Value 57,000,000 172,000,000 127,000,000 379,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 190,000,000   190,000,000   218,000,000
Carrying Value 51,000,000 99,000,000 95,000,000 150,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value 125,000,000 232,000,000 247,000,000 491,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 1,168,000,000   1,168,000,000   1,436,000,000
Carrying Value 70,000,000 117,000,000 141,000,000 271,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 87,000,000   87,000,000   113,000,000
Carrying Value 46,000,000 90,000,000 86,000,000 156,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value    2,000,000    4,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 49,000,000   49,000,000   81,000,000
Carrying Value    2,000,000    2,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 206,000,000   206,000,000   266,000,000
Carrying Value          1,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Impaired Financing Receivable with Related Allowance [Domain] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 3,883,000,000   3,883,000,000   5,272,000,000
Impaired Financing Receivable, Recorded Investment 3,905,000,000 [1]   3,905,000,000 [1]   5,305,000,000 [1]
Impaired Financing Receivable, Related Allowance 1,068,000,000   1,068,000,000   1,570,000,000
Impaired Financing Receivable, Average Recorded Investment 4,400,000,000 7,637,000,000 4,710,000,000 8,100,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 69,000,000 [2] 115,000,000 [2] 146,000,000 [2] 242,000,000 [2]  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Impaired Financing Receivable with Related Allowance [Domain] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 476,000,000   476,000,000   588,000,000
Impaired Financing Receivable, Recorded Investment 483,000,000 [1]   483,000,000 [1]   597,000,000 [1]
Impaired Financing Receivable, Related Allowance 324,000,000   324,000,000   435,000,000
Impaired Financing Receivable, Average Recorded Investment 508,000,000 808,000,000 540,000,000 803,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 3,000,000 [2] 1,000,000 [2] 5,000,000 [2] 3,000,000 [2]  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 911,000,000   911,000,000   1,198,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 81.73%   81.73%   80.01%
Unpaid Principal Balance 18,000,000 66,000,000 41,000,000 158,000,000  
Carrying Value 18,000,000 [1] 67,000,000 [1] 41,000,000 [1] 161,000,000 [1]  
Pre Modification Interest Rate 15.24% 15.57% 15.37% 15.63%  
Post Modification Interest Rate 3.96% 5.62% 4.17% 5.63%  
Net Charge-Offs    1,000,000 1,000,000 4,000,000  
Finance Receivable, Post Modification, Entering Default Status 8,000,000 45,000,000 24,000,000 122,000,000  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 587,000,000   587,000,000   784,000,000
Carrying Value 9,000,000 42,000,000 21,000,000 96,000,000  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 311,000,000   311,000,000   392,000,000
Carrying Value 9,000,000 25,000,000 20,000,000 64,000,000  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Renegotiated Consumer Credit Card Domestic Held Loans 13,000,000   13,000,000   22,000,000
Carrying Value       1,000,000  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Impaired Financing Receivable with Related Allowance [Domain]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 907,000,000   907,000,000   1,193,000,000
Impaired Financing Receivable, Recorded Investment 911,000,000 [1]   911,000,000 [1]   1,198,000,000 [1]
Impaired Financing Receivable, Related Allowance 306,000,000   306,000,000   405,000,000
Impaired Financing Receivable, Average Recorded Investment 1,000,000,000 1,686,000,000 1,073,000,000 1,763,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method $ 13,000,000 [2] $ 23,000,000 [2] $ 29,000,000 [2] $ 47,000,000 [2]  
[1] Includes accrued interest and fees.
[2] Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.