Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Commercial - Credit Quality Indicators (Details)

v3.20.1
Outstanding Loans and Leases - Commercial - Credit Quality Indicators (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Financing Receivable, Credit Quality Indicator [Line Items]    
Total $ 1,050,785 $ 983,426
Estimate of Fair Value Measurement    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 9,016 8,335
Commercial portfolio    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 584,831 517,657
Revolving Loans Converted to Term Loans 41  
Commercial portfolio | Estimate of Fair Value Measurement    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 8,460 7,741
Commercial portfolio | United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 358,504  
2020 18,375  
2019 49,440  
2018 24,891  
2017 18,862  
2016 10,469  
Prior 25,423  
Revolving Loans 211,044  
Commercial portfolio | United States | Pass rated    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 346,042  
2020 17,797  
2019 48,441  
2018 24,019  
2017 18,227  
2016 10,092  
Prior 24,445  
Revolving Loans 203,021  
Commercial portfolio | United States | Reservable criticized    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 12,462  
2020 578  
2019 999  
2018 872  
2017 635  
2016 377  
Prior 978  
Revolving Loans 8,023  
Commercial portfolio | Non United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 116,612  
2020 6,072  
2019 18,807  
2018 12,331  
2017 7,608  
2016 1,884  
Prior 7,275  
Revolving Loans 62,635  
Commercial portfolio | Non United States | Pass rated    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 115,233  
2020 6,026  
2019 18,591  
2018 12,245  
2017 7,510  
2016 1,810  
Prior 7,269  
Revolving Loans 61,782  
Commercial portfolio | Non United States | Reservable criticized    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 1,379  
2020 46  
2019 216  
2018 86  
2017 98  
2016 74  
Prior 6  
Revolving Loans 853  
Commercial portfolio | Commercial real estate    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 66,654  
2020 3,385  
2019 17,787  
2018 12,807  
2017 8,053  
2016 4,427  
Prior 9,611  
Revolving Loans 10,584  
Commercial portfolio | Commercial real estate | Pass rated    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 65,133  
2020 3,384  
2019 17,481  
2018 12,594  
2017 7,586  
2016 4,358  
Prior 9,309  
Revolving Loans 10,421  
Commercial portfolio | Commercial real estate | Reservable criticized    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 1,521  
2020 1  
2019 306  
2018 213  
2017 467  
2016 69  
Prior 302  
Revolving Loans 163  
Commercial portfolio | Commercial real estate | United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 62,900 59,000
Commercial portfolio | Commercial real estate | Non United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 3,800 $ 3,700
Commercial portfolio | Commercial lease financing    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 19,180  
2020 998  
2019 4,180  
2018 4,206  
2017 3,301  
2016 2,245  
Prior 4,250  
Revolving Loans 0  
Commercial portfolio | Commercial lease financing | Pass rated    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 18,768  
2020 944  
2019 4,165  
2018 4,138  
2017 3,264  
2016 2,204  
Prior 4,053  
Revolving Loans 0  
Commercial portfolio | Commercial lease financing | Reservable criticized    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 412  
2020 54  
2019 15  
2018 68  
2017 37  
2016 41  
Prior 197  
Revolving Loans 0  
Commercial portfolio | U.S. small business commercial | United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 7,884  
2020 360  
2019 1,428  
2018 1,142  
2017 1,023  
2016 748  
Prior 2,932  
Revolving Loans 251  
Commercial portfolio | U.S. small business commercial | United States | Pass rated    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 7,280  
2020 359  
2019 1,412  
2018 1,056  
2017 902  
2016 655  
Prior 2,653  
Revolving Loans 243  
Commercial portfolio | U.S. small business commercial | United States | Reservable criticized    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 604  
2020 1  
2019 16  
2018 86  
2017 121  
2016 93  
Prior 279  
Revolving Loans 8  
Commercial portfolio | Small Business Card Loans | Less than 620    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 319  
Commercial portfolio | Small Business Card Loans | Greater than or equal to 620 and less than 680    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 749  
Commercial portfolio | Small Business Card Loans | Greater than or equal to 680 and less than 740    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 2,200  
Commercial portfolio | Small Business Card Loans | Greater than or equal to 740    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 4,300  
Commercial portfolio | Small Business Card Loans | United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 7,500  
Commercial portfolio | Term Loans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 568,834  
2020 29,190  
2019 91,642  
2018 55,377  
2017 38,847  
2016 19,773  
Prior 49,491  
Revolving Loans $ 284,514