Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Past Due (Details)

v3.20.2
Outstanding Loans and Leases and Allowance for Credit Losses - Past Due (Details) - USD ($)
$ in Millions
Jun. 30, 2020
Dec. 31, 2019
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 998,944 $ 983,426
Percentage of outstandings, total outstanding 100.00% 100.00%
Loans and leases, measured at fair value $ 9,176 $ 8,335
Loans and leases, pledged as collateral 15,700 25,900
Loans pledged to secure borrowings 194,300 168,200
Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 9,176 $ 8,335
Percentage of outstandings, total outstanding 0.92% 0.85%
Direct/indirect consumer | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Nonperforming loans $ 40 $ 45
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 451,572 465,769
Consumer Portfolio Segment | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 450,888 465,175
Consumer Portfolio Segment | Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 684 594
Consumer Portfolio Segment | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases, measured at fair value 330 257
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Loans and leases, measured at fair value 354 337
Consumer real estate    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 38,396  
Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Nonperforming loans 894 856
Consumer real estate | Core Portfolio Residential Mortgage | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 230,140 225,770
Consumer real estate | Core Portfolio Home Equity | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 33,935 35,226
Consumer real estate | Non-core Residential Mortgage | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 9,360 10,399
Consumer real estate | Non-core Home Equity | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 4,461 4,982
Consumer real estate | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 239,500  
Credit card and other consumer | Credit Card | Carrying Value | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 84,244 97,608
Credit card and other consumer | Direct/indirect consumer | Dealer Financial Services Loans    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 48,400 50,400
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 36,600 36,700
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | Non United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 2,800 2,800
Credit card and other consumer | Direct/indirect consumer | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 88,628 90,998
Credit card and other consumer | Other consumer | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 120 192
Commercial portfolio    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 547,372 517,657
Commercial portfolio | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 313,938  
Loans and leases, measured at fair value 5,100 4,700
Commercial portfolio | Non United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 103,684  
Loans and leases, measured at fair value 3,400 3,100
Commercial portfolio | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 538,880 509,916
Commercial portfolio | Carrying Value | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 313,938 307,048
Commercial portfolio | Carrying Value | Non United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 103,684 104,966
Commercial portfolio | Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 8,492 7,741
Commercial portfolio | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 64,095  
Commercial portfolio | Commercial real estate | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 60,600 59,000
Commercial portfolio | Commercial real estate | Non United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 3,500 3,700
Commercial portfolio | Commercial real estate | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 64,095 62,689
Commercial portfolio | Commercial lease financing | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 18,200 19,880
Commercial portfolio | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 32,107  
Commercial portfolio | U.S. small business commercial | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 38,963 15,333
30 to 59 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 2,452 $ 4,052
Percentage of outstandings 0.25% 0.41%
30 to 59 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 1,756 $ 2,866
30 to 59 Days Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 208 517
30 to 59 Days Past Due | Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 95 139
30 to 59 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 833 1,378
30 to 59 Days Past Due | Consumer real estate | Core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 103 135
30 to 59 Days Past Due | Consumer real estate | Non-core Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 252 458
30 to 59 Days Past Due | Consumer real estate | Non-core Home Equity    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 23 34
30 to 59 Days Past Due | Credit card and other consumer | Credit Card | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 352 564
30 to 59 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 193 297
30 to 59 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 0 0
30 to 59 Days Past Due | Commercial portfolio    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 696 1,186
30 to 59 Days Past Due | Commercial portfolio | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 504 788
30 to 59 Days Past Due | Commercial portfolio | Non United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 17 35
30 to 59 Days Past Due | Commercial portfolio | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 38 144
30 to 59 Days Past Due | Commercial portfolio | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 64 100
30 to 59 Days Past Due | Commercial portfolio | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 73 119
60 to 89 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 1,190 $ 1,503
Percentage of outstandings 0.12% 0.15%
60 to 89 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 684 $ 1,070
60 to 89 Days Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 92 206
60 to 89 Days Past Due | Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 78 114
60 to 89 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 144 261
60 to 89 Days Past Due | Consumer real estate | Core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 66 70
60 to 89 Days Past Due | Consumer real estate | Non-core Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 110 209
60 to 89 Days Past Due | Consumer real estate | Non-core Home Equity    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 15 16
60 to 89 Days Past Due | Credit card and other consumer | Credit Card | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 286 429
60 to 89 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 63 85
60 to 89 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 0 0
60 to 89 Days Past Due | Commercial portfolio    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 506 433
60 to 89 Days Past Due | Commercial portfolio | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 303 279
60 to 89 Days Past Due | Commercial portfolio | Non United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 43 23
60 to 89 Days Past Due | Commercial portfolio | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 2 19
60 to 89 Days Past Due | Commercial portfolio | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 92 56
60 to 89 Days Past Due | Commercial portfolio | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 66 56
90 Days or More Past Due    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 3,741 $ 3,819
Percentage of outstandings 0.37% 0.39%
90 Days or More Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 2,746 $ 3,175
90 Days or More Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 1,000 1,100
90 Days or More Past Due | Consumer real estate | Core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 637 565
90 Days or More Past Due | Consumer real estate | Core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 228 198
90 Days or More Past Due | Consumer real estate | Non-core Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 1,001 1,263
90 Days or More Past Due | Consumer real estate | Non-core Home Equity    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 68 72
90 Days or More Past Due | Credit card and other consumer | Credit Card | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 782 1,042
90 Days or More Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 30 35
90 Days or More Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 0 0
90 Days or More Past Due | Commercial portfolio    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 995 644
90 Days or More Past Due | Commercial portfolio | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 596 371
90 Days or More Past Due | Commercial portfolio | Non United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 16 8
90 Days or More Past Due | Commercial portfolio | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 201 119
90 Days or More Past Due | Commercial portfolio | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 60 39
90 Days or More Past Due | Commercial portfolio | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 122 107
Total Past Due 30 Days or More    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 7,383 $ 9,374
Percentage of outstandings 0.74% 0.95%
Total Past Due 30 Days or More | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 5,186 $ 7,111
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 1,614 2,204
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 397 403
Total Past Due 30 Days or More | Consumer real estate | Non-core Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 1,363 1,930
Total Past Due 30 Days or More | Consumer real estate | Non-core Home Equity    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 106 122
Total Past Due 30 Days or More | Credit card and other consumer | Credit Card | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 1,420 2,035
Total Past Due 30 Days or More | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 286 417
Total Past Due 30 Days or More | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 0 0
Total Past Due 30 Days or More | Commercial portfolio    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 2,197 2,263
Total Past Due 30 Days or More | Commercial portfolio | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 1,403 1,438
Total Past Due 30 Days or More | Commercial portfolio | Non United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 76 66
Total Past Due 30 Days or More | Commercial portfolio | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 241 282
Total Past Due 30 Days or More | Commercial portfolio | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 216 195
Total Past Due 30 Days or More | Commercial portfolio | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 261 282
Total Current or Less Than 30 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 982,385 $ 965,717
Percentage of outstandings, total outstanding 98.34% 98.20%
Total Current or Less Than 30 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 445,702 $ 458,064
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 228,526 223,566
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 33,538 34,823
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 7,997 8,469
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Home Equity    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 4,355 4,860
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit Card | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 82,824 95,573
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 88,342 90,581
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 120 192
Total Current or Less Than 30 Days Past Due | Commercial portfolio    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 536,683 507,653
Total Current or Less Than 30 Days Past Due | Commercial portfolio | United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 312,535 305,610
Total Current or Less Than 30 Days Past Due | Commercial portfolio | Non United States    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 103,608 104,900
Total Current or Less Than 30 Days Past Due | Commercial portfolio | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 63,854 62,407
Total Current or Less Than 30 Days Past Due | Commercial portfolio | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance 17,984 19,685
Total Current or Less Than 30 Days Past Due | Commercial portfolio | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Financing receivable, before credit loss allowance $ 38,702 $ 15,051