Outstanding Loans and Leases (Tables)

v2.4.1.9

Outstanding Loans and Leases (Tables)	12 Months Ended
	Dec. 31, 2014
Loans and Leases Receivable Disclosure [Abstract]
Schedule of Loans and Leases Outstanding	The following tables present total outstanding loans and leases and an aging analysis for the Corporation’s Home Loans, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at December 31, 2014 and 2013.                                   December 31, 2014 (Dollars in millions) 30-59 Days Past Due (1)   60-89 Days Past Due (1)   90 Days or More Past Due (2)   Total Past Due 30 Days or More   Total Current or Less Than 30 Days Past Due (3)   Purchased Credit-impaired (4)   Loans Accounted for Under the Fair Value Option   Total Outstandings Home loans                               Core portfolio                               Residential mortgage $ 1,847   $ 700   $ 5,561   $ 8,108   $ 154,112           $ 162,220 Home equity 218   105   744   1,067   50,820           51,887 Legacy Assets & Servicing portfolio                               Residential mortgage (5) 2,008   1,060   10,513   13,581   25,244   $ 15,152       53,977 Home equity 374   174   1,166   1,714   26,507   5,617       33,838 Credit card and other consumer                               U.S. credit card 494   341   866   1,701   90,178           91,879 Non-U.S. credit card 49   39   95   183   10,282           10,465 Direct/Indirect consumer (6) 245   71   65   381   80,000           80,381 Other consumer (7) 11   2   2   15   1,831           1,846 Total consumer 5,246   2,492   19,012   26,750   438,974   20,769       486,493 Consumer loans accounted for under the fair value option (8)                         $ 2,077   2,077 Total consumer loans and leases 5,246   2,492   19,012   26,750   438,974   20,769   2,077   488,570 Commercial                               U.S. commercial 320   151   318   789   219,504           220,293 Commercial real estate (9) 138   16   288   442   47,240           47,682 Commercial lease financing 121   41   42   204   24,662           24,866 Non-U.S. commercial 5   4   —   9   80,074           80,083 U.S. small business commercial 88   45   94   227   13,066           13,293 Total commercial 672   257   742   1,671   384,546           386,217 Commercial loans accounted for under the fair value option (8)                         6,604   6,604 Total commercial loans and leases 672   257   742   1,671   384,546       6,604   392,821 Total loans and leases $ 5,918   $ 2,749   $ 19,754   $ 28,421   $ 823,520   $ 20,769   $ 8,681   $ 881,391 Percentage of outstandings 0.67 %   0.31 %   2.24 %   3.22 %   93.44 %   2.36 %   0.98 %   100.00 % (1)  Home loans 30-59 days past due includes fully-insured loans of $2.1 billion and nonperforming loans of $392 million. Home loans 60-89 days past due includes fully-insured loans of $1.1 billion and nonperforming loans of $332 million. (2)  Home loans includes fully-insured loans of $11.4 billion. (3)  Home loans includes $3.6 billion and direct/indirect consumer includes $27 million of nonperforming loans. (4)  PCI loan amounts are shown gross of the valuation allowance. (5)  Total outstandings includes pay option loans of $3.2 billion. The Corporation no longer originates this product. (6)  Total outstandings includes dealer financial services loans of $37.7 billion, unsecured consumer lending loans of $1.5 billion, U.S. securities-based lending loans of $35.8 billion, non-U.S. consumer loans of $4.0 billion, student loans of $632 million and other consumer loans of $761 million. (7)  Total outstandings includes consumer finance loans of $676 million, consumer leases of $1.0 billion, consumer overdrafts of $162 million and other non-U.S. consumer loans of $3 million. (8)  Consumer loans accounted for under the fair value option were residential mortgage loans of $1.9 billion and home equity loans of $196 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.9 billion and non-U.S. commercial loans of $4.7 billion. For additional information, see Note 20 – Fair Value Measurements and Note 21 – Fair Value Option. (9)  Total outstandings includes U.S. commercial real estate loans of $45.2 billion and non-U.S. commercial real estate loans of $2.5 billion.                                   December 31, 2013 (Dollars in millions) 30-59 Days Past Due (1)   60-89 Days Past Due (1)   90 Days or More Past Due (2)   Total Past Due 30 Days or More   Total Current or Less Than 30 Days Past Due (3)   Purchased Credit-impaired (4)   Loans Accounted for Under the Fair Value Option   Total Outstandings Home loans                               Core portfolio                               Residential mortgage $ 2,151   $ 754   $ 7,188   $ 10,093   $ 167,243           $ 177,336 Home equity 243   113   693   1,049   53,450           54,499 Legacy Assets & Servicing portfolio                               Residential mortgage (5) 2,758   1,412   16,746   20,916   31,142   $ 18,672       70,730 Home equity 444   221   1,292   1,957   30,623   6,593       39,173 Credit card and other consumer                               U.S. credit card 598   422   1,053   2,073   90,265           92,338 Non-U.S. credit card 63   54   131   248   11,293           11,541 Direct/Indirect consumer (6) 431   175   410   1,016   81,176           82,192 Other consumer (7) 24   8   20   52   1,925           1,977 Total consumer 6,712   3,159   27,533   37,404   467,117   25,265     529,786 Consumer loans accounted for under the fair value option (8)                         $ 2,164 2,164 Total consumer loans and leases 6,712   3,159   27,533   37,404   467,117   25,265   2,164   531,950 Commercial                               U.S. commercial 363   151   309   823   211,734           212,557 Commercial real estate (9) 30   29   243   302   47,591           47,893 Commercial lease financing 110   37   48   195   25,004           25,199 Non-U.S. commercial 103   8   17   128   89,334           89,462 U.S. small business commercial 87   55   113   255   13,039           13,294 Total commercial 693   280   730   1,703   386,702           388,405 Commercial loans accounted for under the fair value option (8)                         7,878   7,878 Total commercial loans and leases 693   280   730   1,703   386,702       7,878   396,283 Total loans and leases $ 7,405   $ 3,439   $ 28,263   $ 39,107   $ 853,819   $ 25,265   $ 10,042   $ 928,233 Percentage of outstandings 0.80 %   0.37 %   3.04 %   4.21 %   91.99 %   2.72 %   1.08 %   100.00 % (1)  Home loans 30-59 days past due includes fully-insured loans of $2.5 billion and nonperforming loans of $623 million. Home loans 60-89 days past due includes fully-insured loans of $1.2 billion and nonperforming loans of $410 million. (2)  Home loans includes fully-insured loans of $17.0 billion. (3)  Home loans includes $5.9 billion and direct/indirect consumer includes $33 million of nonperforming loans. (4)  PCI loan amounts are shown gross of the valuation allowance. (5)  Total outstandings includes pay option loans of $4.4 billion. The Corporation no longer originates this product. (6)  Total outstandings includes dealer financial services loans of $38.5 billion, unsecured consumer lending loans of $2.7 billion, U.S. securities-based lending loans of $31.2 billion, non-U.S. consumer loans of $4.7 billion, student loans of $4.1 billion and other consumer loans of $1.0 billion. (7)  Total outstandings includes consumer finance loans of $1.2 billion, consumer leases of $606 million, consumer overdrafts of $176 million and other non-U.S. consumer loans of $5 million. (8)  Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $147 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.5 billion and non-U.S. commercial loans of $6.4 billion. For additional information, see Note 20 – Fair Value Measurements and Note 21 – Fair Value Option. (9)  Total outstandings includes U.S. commercial real estate loans of $46.3 billion and non-U.S. commercial real estate loans of $1.6 billion.
Schedule of Financing Receivables, Non Accrual Status	The table below presents the Corporation’s nonperforming loans and leases including nonperforming TDRs, and loans accruing past due 90 days or more at December 31, 2014 and 2013. Nonperforming loans held-for-sale (LHFS) are excluded from nonperforming loans and leases as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles.                 Credit Quality                       December 31   Nonperforming Loans and Leases (1)   Accruing Past Due 90 Days or More (Dollars in millions) 2014   2013   2014   2013 Home loans               Core portfolio               Residential mortgage (2) $ 2,398   $ 3,316   $ 3,942   $ 5,137 Home equity 1,496   1,431   —   — Legacy Assets & Servicing portfolio               Residential mortgage (2) 4,491   8,396   7,465   11,824 Home equity 2,405   2,644   —   — Credit card and other consumer               U.S. credit card n/a   n/a   866   1,053 Non-U.S. credit card n/a   n/a   95   131 Direct/Indirect consumer 28   35   64   408 Other consumer 1   18   1   2 Total consumer 10,819   15,840   12,433   18,555 Commercial               U.S. commercial 701   819   110   47 Commercial real estate 321   322   3   21 Commercial lease financing 3   16   41   41 Non-U.S. commercial 1   64   —   17 U.S. small business commercial 87   88   67   78 Total commercial 1,113   1,309   221   204 Total loans and leases $ 11,932   $ 17,149   $ 12,654   $ 18,759 (1)  Nonperforming loan balances do not include nonaccruing TDRs removed from the PCI loan portfolio prior to January 1, 2010 of $102 million and $260 million at December 31, 2014 and 2013. (2)  Residential mortgage loans in the Core and Legacy Assets & Servicing portfolios accruing past due 90 days or more are fully-insured loans. At December 31, 2014 and 2013, residential mortgage includes $7.3 billion and $13.0 billion of loans on which interest has been curtailed by the FHA, and therefore are no longer accruing interest, although principal is still insured, and $4.1 billion and $4.0 billion of loans on which interest is still accruing. n/a = not applicable
Financing Receivable Credit Quality Indicators	The following tables present certain credit quality indicators for the Corporation’s Home Loans, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at December 31, 2014 and 2013.                         Home Loans – Credit Quality Indicators (1)       December 31, 2014 (Dollars in millions) Core Portfolio Residential Mortgage (2)   Legacy Assets & Servicing Residential Mortgage (2)   Residential Mortgage PCI (3)   Core Portfolio Home Equity (2)   Legacy Assets & Servicing Home Equity (2)   Home Equity PCI Refreshed LTV (4, 5)                       Less than or equal to 90 percent $ 100,255   $ 18,499   $ 9,972   $ 45,414   $ 17,453   $ 2,046 Greater than 90 percent but less than or equal to 100 percent 4,958   3,081   2,005   2,442   3,272   1,048 Greater than 100 percent 4,017   5,265   3,175   4,031   7,496   2,523 Fully-insured loans (6) 52,990   11,980   —   —   —   — Total home loans $ 162,220   $ 38,825   $ 15,152   $ 51,887   $ 28,221   $ 5,617 Refreshed FICO score                       Less than 620 $ 4,184   $ 6,313   $ 6,109   $ 2,169   $ 3,470   $ 864 Greater than or equal to 620 and less than 680 6,272   4,032   3,014   3,683   4,529   995 Greater than or equal to 680 and less than 740 21,946   6,463   3,310   10,231   7,905   1,651 Greater than or equal to 740 76,828   10,037   2,719   35,804   12,317   2,107 Fully-insured loans (6) 52,990   11,980   —   —   —   — Total home loans $ 162,220   $ 38,825   $ 15,152   $ 51,887   $ 28,221   $ 5,617 (1)  Excludes $2.1 billion of loans accounted for under the fair value option. (2)  Excludes PCI loans. (3)  Includes $2.8 billion of pay option loans. The Corporation no longer originates this product. (4)  Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance. (5)  Effective December 31, 2014, with the exception of high-value properties, underlying values for LTV ratios are primarily determined using automated valuation models. For high-value properties, generally with an original value of $1 million or more, estimated property values are determined using the CoreLogic Case-Shiller Index. Prior-period values have been updated to reflect this change. Previously reported values were primarily determined through an index-based approach. (6)  Credit quality indicators are not reported for fully-insured loans as principal repayment is insured.                 Credit Card and Other Consumer – Credit Quality Indicators       December 31, 2014 (Dollars in millions) U.S. Credit Card   Non-U.S. Credit Card   Direct/Indirect Consumer   Other Consumer (1) Refreshed FICO score               Less than 620 $ 4,467   $ —   $ 1,296   $ 266 Greater than or equal to 620 and less than 680 12,177   —   1,892   227 Greater than or equal to 680 and less than 740 34,986   —   10,749   307 Greater than or equal to 740 40,249   —   25,279   881 Other internal credit metrics (2, 3, 4) —   10,465   41,165   165 Total credit card and other consumer $ 91,879   $ 10,465   $ 80,381   $ 1,846 (1)  Thirty-seven percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited. (2)  Other internal credit metrics may include delinquency status, geography or other factors. (3)  Direct/indirect consumer includes $39.7 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $632 million of loans the Corporation no longer originates. (4)  Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2014, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due.                     Commercial – Credit Quality Indicators (1)       December 31, 2014 (Dollars in millions) U.S. Commercial   Commercial Real Estate   Commercial Lease Financing   Non-U.S. Commercial   U.S. Small Business Commercial (2) Risk ratings                   Pass rated $ 213,839   $ 46,632   $ 23,832   $ 79,367   $ 751 Reservable criticized 6,454   1,050   1,034   716   182 Refreshed FICO score (3)                   Less than 620                 184 Greater than or equal to 620 and less than 680                 529 Greater than or equal to 680 and less than 740                 1,591 Greater than or equal to 740                 2,910 Other internal credit metrics (3, 4)                 7,146 Total commercial $ 220,293   $ 47,682   $ 24,866   $ 80,083   $ 13,293 (1)  Excludes $6.6 billion of loans accounted for under the fair value option. (2)  U.S. small business commercial includes $762 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2014, 98 percent of the balances where internal credit metrics are used was current or less than 30 days past due. (3)  Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio. (4)  Other internal credit metrics may include delinquency status, application scores, geography or other factors.                         Home Loans – Credit Quality Indicators (1)       December 31, 2013 (Dollars in millions) Core Portfolio Residential Mortgage (2)   Legacy Assets & Servicing Residential Mortgage (2)   Residential Mortgage PCI (3)   Core Portfolio Home Equity (2)   Legacy Assets & Servicing Home Equity (2)   Home Equity PCI Refreshed LTV (4, 5)                       Less than or equal to 90 percent $ 94,255   $ 21,587   $ 10,605   $ 44,892   $ 17,006   $ 1,598 Greater than 90 percent but less than or equal to 100 percent 7,013   4,216   2,638   3,178   3,948   1,121 Greater than 100 percent 6,356   8,720   5,429   6,429   11,626   3,874 Fully-insured loans (6) 69,712   17,535   —   —   —   — Total home loans $ 177,336   $ 52,058   $ 18,672   $ 54,499   $ 32,580   $ 6,593 Refreshed FICO score                       Less than 620 $ 5,334   $ 9,955   $ 9,129   $ 2,415   $ 4,259   $ 1,045 Greater than or equal to 620 and less than 680 7,164   5,276   3,349   4,211   5,133   1,172 Greater than or equal to 680 and less than 740 22,617   7,639   3,211   11,726   9,143   1,936 Greater than or equal to 740 72,509   11,653   2,983   36,147   14,045   2,440 Fully-insured loans (6) 69,712   17,535   —   —   —   — Total home loans $ 177,336   $ 52,058   $ 18,672   $ 54,499   $ 32,580   $ 6,593 (1)  Excludes $2.2 billion of loans accounted for under the fair value option. (2)  Excludes PCI loans. (3)  Includes $4.0 billion of pay option loans. The Corporation no longer originates this product. (4)  Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance. (5)  Effective December 31, 2014, with the exception of high-value properties, underlying values for LTV ratios are primarily determined using automated valuation models. For high-value properties, generally with an original value of $1 million or more, estimated property values are determined using the CoreLogic Case-Shiller Index. Prior-period values have been updated to reflect this change. Previously reported values were primarily determined through an index-based approach. (6)  Credit quality indicators are not reported for fully-insured loans as principal repayment is insured.                 Credit Card and Other Consumer – Credit Quality Indicators       December 31, 2013 (Dollars in millions) U.S. Credit Card   Non-U.S. Credit Card   Direct/Indirect Consumer   Other Consumer (1) Refreshed FICO score               Less than 620 $ 4,989   $ —   $ 1,220   $ 539 Greater than or equal to 620 and less than 680 12,753   —   3,345   264 Greater than or equal to 680 and less than 740 35,413   —   9,887   199 Greater than or equal to 740 39,183   —   26,220   188 Other internal credit metrics (2, 3, 4) —   11,541   41,520   787 Total credit card and other consumer $ 92,338   $ 11,541   $ 82,192   $ 1,977 (1)  Sixty percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited. (2)  Other internal credit metrics may include delinquency status, geography or other factors. (3)  Direct/indirect consumer includes $35.8 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $4.1 billion of loans the Corporation no longer originates. (4)  Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2013, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due.                     Commercial – Credit Quality Indicators (1)       December 31, 2013 (Dollars in millions) U.S. Commercial   Commercial Real Estate   Commercial Lease Financing   Non-U.S. Commercial   U.S. Small Business Commercial (2) Risk ratings                   Pass rated $ 205,416   $ 46,507   $ 24,211   $ 88,138   $ 1,191 Reservable criticized 7,141   1,386   988   1,324   346 Refreshed FICO score (3)                   Less than 620                 224 Greater than or equal to 620 and less than 680                 534 Greater than or equal to 680 and less than 740                 1,567 Greater than or equal to 740                 2,779 Other internal credit metrics (3, 4)                 6,653 Total commercial $ 212,557   $ 47,893   $ 25,199   $ 89,462   $ 13,294 (1)  Excludes $7.9 billion of loans accounted for under the fair value option. (2)  U.S. small business commercial includes $289 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2013, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due. (3)  Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio. (4)  Other internal credit metrics may include delinquency status, application scores, geography or other factors.
Financing Receivable, Modifications [Line Items]
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities Acquired During Period	The following table presents PCI loans acquired in connection with the 2013 settlement with FNMA.     Purchased Loans at Acquisition Date       (Dollars in millions)   Contractually required payments including interest $ 8,274 Less: Nonaccretable difference 2,159 Cash flows expected to be collected (1) 6,115 Less: Accretable yield 1,125 Fair value of loans acquired $ 4,990 (1)  Represents undiscounted expected principal and interest cash flows at acquisition.
Accretable Yield Activity	The table below shows activity for the accretable yield on PCI loans, which includes the Countrywide Financial Corporation (Countrywide) portfolio and loans repurchased in connection with the settlement with FNMA. For more information on the settlement with FNMA, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees. The amount of accretable yield is affected by changes in credit outlooks, including metrics such as default rates and loss severities, prepayment speeds, which can change the amount and period of time over which interest payments are expected to be received, and the interest rates on variable rate loans. The reclassifications from nonaccretable difference during 2014 and 2013 were due to lower expected loss rates and a decrease in forecasted prepayment speeds. Changes in the prepayment assumption affect the expected remaining life of the portfolio which results in a change to the amount of future interest cash flows.     Rollforward of Accretable Yield       (Dollars in millions)   Accretable yield, January 1, 2013 $ 4,644 Accretion (1,194 ) Loans Purchased 1,125 Disposals/transfers (361 ) Reclassifications from nonaccretable difference 2,480 Accretable yield, December 31, 2013 6,694 Accretion (1,061 ) Disposals/transfers (506 ) Reclassifications from nonaccretable difference 481 Accretable yield, December 31, 2014 $ 5,608
Residential Portfolio Segment
Financing Receivable, Impaired [Line Items]
Impaired Financing Receivables	The table below provides the unpaid principal balance, carrying value and related allowance at December 31, 2014 and 2013, and the average carrying value and interest income recognized for 2014, 2013 and 2012 for impaired loans in the Corporation’s Home Loans portfolio segment and includes primarily loans managed by Legacy Assets & Servicing. Certain impaired home loans do not have a related allowance as the current valuation of these impaired loans exceeded the carrying value, which is net of previously recorded charge-offs.                         Impaired Loans – Home Loans                   December 31, 2014   December 31, 2013 (Dollars in millions) Unpaid Principal Balance   Carrying Value   Related Allowance   Unpaid Principal Balance   Carrying Value   Related Allowance With no recorded allowance                       Residential mortgage $ 19,710   $ 15,605   $ —   $ 21,567   $ 16,450   $ — Home equity 3,540   1,630   —   3,249   1,385   — With an allowance recorded                       Residential mortgage $ 7,861   $ 7,665   $ 531   $ 13,341   $ 12,862   $ 991 Home equity 852   728   196   893   761   240 Total                       Residential mortgage $ 27,571   $ 23,270   $ 531   $ 34,908   $ 29,312   $ 991 Home equity 4,392   2,358   196   4,142   2,146   240                           2014   2013   2012   Average Carrying Value   Interest Income Recognized (1)   Average Carrying Value   Interest Income Recognized (1)   Average Carrying Value   Interest Income Recognized (1) With no recorded allowance                       Residential mortgage $ 15,065   $ 490   $ 16,625   $ 621   $ 10,937   $ 366 Home equity 1,486   87   1,245   76   734   49 With an allowance recorded                       Residential mortgage $ 10,826   $ 411   $ 13,926   $ 616   $ 11,575   $ 423 Home equity 743   25   912   41   1,145   44 Total                       Residential mortgage $ 25,891   $ 901   $ 30,551   $ 1,237   $ 22,512   $ 789 Home equity 2,229   112   2,157   117   1,879   93 (1)  Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
Financing Receivable, Modifications [Line Items]
Troubled Debt Restructurings on Financing Receivables	The table below presents the carrying value of loans that entered into payment default during 2014, 2013 and 2012 that were modified in a TDR during the 12 months preceding payment default. Total carrying value includes loans with a carrying value of $2.0 billion, $2.4 billion and $667 million that entered into payment default during 2014, 2013 and 2012 but were no longer held by the Corporation as of December 31, 2014, 2013 and 2012 due to sales and other dispositions. A payment default for home loan TDRs is recognized when a borrower has missed three monthly payments (not necessarily consecutively) since modification. Payment defaults on a trial modification where the borrower has not yet met the terms of the agreement are included in the table below if the borrower is 90 days or more past due three months after the offer to modify is made.             Home Loans – TDRs Entering Payment Default That Were Modified During the Preceding 12 Months       2014 (Dollars in millions)  Residential Mortgage   Home Equity   Total Carrying Value (1) Modifications under government programs $ 696   $ 4   $ 700 Modifications under proprietary programs 714   12   726 Loans discharged in Chapter 7 bankruptcy (2) 481   70   551 Trial modifications 2,231   56   2,287 Total modifications $ 4,122   $ 142   $ 4,264               2013 Modifications under government programs $ 454   $ 2   $ 456 Modifications under proprietary programs 1,117   4   1,121 Loans discharged in Chapter 7 bankruptcy (2) 964   30   994 Trial modifications 4,376   14   4,390 Total modifications $ 6,911   $ 50   $ 6,961               2012 Modifications under government programs $ 202   $ 8   $ 210 Modifications under proprietary programs 942   14   956 Loans discharged in Chapter 7 bankruptcy (2) 1,228   53   1,281 Trial modifications 2,351   20   2,371 Total modifications $ 4,723   $ 95   $ 4,818 (1)  Total carrying value includes loans with a carrying value of $2.0 billion, $2.4 billion and $667 million that entered into payment default during 2014, 2013 and 2012 but were no longer held by the Corporation as of December 31, 2014, 2013 and 2012 due to sales and other dispositions. (2)  Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs. The table below presents the December 31, 2014, 2013 and 2012 carrying value for home loans that were modified in a TDR during 2014, 2013 and 2012, by type of modification.             Home Loans – Modification Programs       TDRs Entered into During 2014 (Dollars in millions) Residential Mortgage   Home Equity   Total Carrying Value Modifications under government programs           Contractual interest rate reduction $ 643   $ 56   $ 699 Principal and/or interest forbearance 16   18   34 Other modifications (1) 98   1   99 Total modifications under government programs 757   75   832 Modifications under proprietary programs           Contractual interest rate reduction 244   22   266 Capitalization of past due amounts 71   2   73 Principal and/or interest forbearance 66   75   141 Other modifications (1) 40   47   87 Total modifications under proprietary programs 421   146   567 Trial modifications 3,421   182   3,603 Loans discharged in Chapter 7 bankruptcy (2) 521   189   710 Total modifications $ 5,120   $ 592   $ 5,712               TDRs Entered into During 2013 Modifications under government programs           Contractual interest rate reduction $ 1,815   $ 48   $ 1,863 Principal and/or interest forbearance 35   24   59 Other modifications (1) 100   —   100 Total modifications under government programs 1,950   72   2,022 Modifications under proprietary programs           Contractual interest rate reduction 2,799   40   2,839 Capitalization of past due amounts 132   2   134 Principal and/or interest forbearance 469   17   486 Other modifications (1) 105   25   130 Total modifications under proprietary programs 3,505   84   3,589 Trial modifications 3,410   87   3,497 Loans discharged in Chapter 7 bankruptcy (2) 1,151   278   1,429 Total modifications $ 10,016   $ 521   $ 10,537               TDRs Entered into During 2012 Modifications under government programs           Contractual interest rate reduction $ 642   $ 78   $ 720 Principal and/or interest forbearance 51   31   82 Other modifications (1) 37   1   38 Total modifications under government programs 730   110   840 Modifications under proprietary programs           Contractual interest rate reduction 3,350   44   3,394 Capitalization of past due amounts 144   —   144 Principal and/or interest forbearance 424   16   440 Other modifications (1) 97   21   118 Total modifications under proprietary programs 4,015   81   4,096 Trial modifications 4,547   69   4,616 Loans discharged in Chapter 7 bankruptcy (2) 2,936   598   3,534 Total modifications $ 12,228   $ 858   $ 13,086 (1)  Includes other modifications such as term or payment extensions and repayment plans. (2)  Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs. The following table presents the December 31, 2014, 2013 and 2012 unpaid principal balance, carrying value, and average pre- and post-modification interest rates on home loans that were modified in TDRs during 2014, 2013 and 2012, and net charge-offs recorded during the period in which the modification occurred. The following Home Loans portfolio segment tables include loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period. These TDRs are primarily managed by Legacy Assets & Servicing.                     Home Loans – TDRs Entered into During 2014, 2013 and 2012 (1)       December 31, 2014   2014 (Dollars in millions) Unpaid Principal Balance   Carrying Value   Pre-Modification Interest Rate   Post-Modification Interest Rate (2)   Net Charge-offs (3) Residential mortgage $ 5,940   $ 5,120   5.28 %   4.93 %   $ 72 Home equity 863   592   4.00   3.33   99 Total $ 6,803   $ 5,712   5.12   4.73   $ 171                       December 31, 2013   2013 Residential mortgage $ 11,233   $ 10,016   5.30 %   4.27 %   $ 235 Home equity 878   521   5.29   3.92   192 Total $ 12,111   $ 10,537   5.30   4.24   $ 427                       December 31, 2012   2012 Residential mortgage $ 15,088   $ 12,228   5.52 %   4.70 %   $ 523 Home equity 1,721   858   5.22   4.39   716 Total $ 16,809   $ 13,086   5.49   4.66   $ 1,239 (1)  TDRs entered into during 2014 include modifications with principal forgiveness of $53 million related to residential mortgage and $1 million related to home equity. TDRs entered into during 2013 include residential mortgage modifications with principal forgiveness of $467 million. TDRs entered into during 2012 include modifications with principal forgiveness of $778 million related to residential mortgage and $9 million related to home equity. (2)  The post-modification interest rate reflects the interest rate applicable only to permanently completed modifications, which exclude loans that are in a trial modification period. (3)  Net charge-offs include amounts recorded on loans modified during the period that are no longer held by the Corporation at December 31, 2014, 2013 and 2012 due to sales and other dispositions.
Consumer Portfolio Segment
Financing Receivable, Impaired [Line Items]
Impaired Financing Receivables	The table below provides the unpaid principal balance, carrying value and related allowance at December 31, 2014 and 2013, and the average carrying value and interest income recognized for 2014, 2013 and 2012 on the Corporation’s renegotiated TDR portfolio in the Credit Card and Other Consumer portfolio segment.                         Impaired Loans – Credit Card and Other Consumer – Renegotiated TDRs                   December 31, 2014   December 31, 2013 (Dollars in millions) Unpaid Principal Balance   Carrying Value (1)   Related Allowance   Unpaid Principal Balance   Carrying Value (1)   Related Allowance With no recorded allowance                       Direct/Indirect consumer $ 59   $ 25   $ —   $ 75   $ 32   $ — Other consumer —   —   —   34   34   — With an allowance recorded                       U.S. credit card $ 804   $ 856   $ 207   $ 1,384   $ 1,465   $ 337 Non-U.S. credit card 132   168   108   200   240   149 Direct/Indirect consumer 76   92   24   242   282   84 Other consumer —   —   —   27   26   9 Total                       U.S. credit card $ 804   $ 856   $ 207   $ 1,384   $ 1,465   $ 337 Non-U.S. credit card 132   168   108   200   240   149 Direct/Indirect consumer 135   117   24   317   314   84 Other consumer —   —   —   61   60   9                           2014   2013   2012   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2) With no recorded allowance                       Direct/Indirect consumer $ 27   $ —   $ 42   $ —   $ 58   $ — Other consumer 33   2   34   2   35   2 With an allowance recorded                       U.S. credit card $ 1,148   $ 71   $ 2,144   $ 134   $ 4,085   $ 253 Non-U.S. credit card 210   6   266   7   464   10 Direct/Indirect consumer 180   9   456   24   929   50 Other consumer 23   1   28   2   29   2 Total                       U.S. credit card $ 1,148   $ 71   $ 2,144   $ 134   $ 4,085   $ 253 Non-U.S. credit card 210   6   266   7   464   10 Direct/Indirect consumer 207   9   498   24   987   50 Other consumer 56   3   62   4   64   4 (1)  Includes accrued interest and fees. (2)  Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
Financing Receivable, Modifications [Line Items]
Troubled Debt Restructurings on Financing Receivables	The table below provides information on the Corporation’s primary modification programs for the renegotiated TDR portfolio at December 31, 2014 and 2013.                                         Credit Card and Other Consumer – Renegotiated TDRs by Program Type                       December 31   Internal Programs   External Programs   Other (1)   Total   Percent of Balances Current or Less Than 30 Days Past Due (Dollars in millions) 2014   2013   2014   2013   2014   2013   2014   2013   2014   2013 U.S. credit card $ 450   $ 842   $ 397   $ 607   $ 9   $ 16   $ 856   $ 1,465   84.99 %   82.77 % Non-U.S. credit card 41   71   16   26   111   143   168   240   47.56   49.01 Direct/Indirect consumer 50   170   34   106   33   38   117   314   85.21   84.29 Other consumer —   60   —   —   —   —   —   60   —   71.08 Total renegotiated TDRs $ 541   $ 1,143   $ 447   $ 739   $ 153   $ 197   $ 1,141   $ 2,079   79.51   78.77 (1)  Other TDRs for non-U.S. credit card include modifications of accounts that are ineligible for a fixed payment plan. The table below provides information on the Corporation’s primary modification programs for the renegotiated TDR portfolio for loans that were modified in TDRs during 2014, 2013 and 2012.                 Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Period by Program Type       2014 (Dollars in millions) Internal Programs   External Programs   Other (1)   Total U.S. credit card $ 196   $ 105   $ —   $ 301 Non-U.S. credit card 6   6   94   106 Direct/Indirect consumer 4   2   13   19 Total renegotiated TDRs $ 206   $ 113   $ 107   $ 426                   2013 U.S. credit card $ 192   $ 137   $ —   $ 329 Non-U.S. credit card 16   9   122   147 Direct/Indirect consumer 15   8   15   38 Other consumer 8   —   —   8 Total renegotiated TDRs $ 231   $ 154   $ 137   $ 522                   2012 U.S. credit card $ 248   $ 152   $ —   $ 400 Non-U.S. credit card 38   14   154   206 Direct/Indirect consumer 36   19   58   113 Other consumer 9   —   —   9 Total renegotiated TDRs $ 331   $ 185   $ 212   $ 728 (1)  Other TDRs for non-U.S. credit card include modifications of accounts that are ineligible for a fixed payment plan. The table below provides information on the Corporation’s renegotiated TDR portfolio including the December 31, 2014, 2013 and 2012 unpaid principal balance, carrying value and average pre- and post-modification interest rates of loans that were modified in TDRs during 2014, 2013 and 2012, and net charge-offs recorded during the period in which the modification occurred.                     Credit Card and Other Consumer – Renegotiated TDRs Entered into During 2014, 2013 and 2012       December 31, 2014   2014 (Dollars in millions) Unpaid Principal Balance   Carrying Value (1)   Pre-Modification Interest Rate   Post-Modification Interest Rate   Net Charge-offs U.S. credit card $ 276   $ 301   16.64 %   5.15 %   $ 37 Non-U.S. credit card 91   106   24.90   0.68   91 Direct/Indirect consumer 27   19   8.66   4.90   14 Total $ 394   $ 426   18.32   4.03   $ 142                       December 31, 2013   2013 U.S. credit card $ 299   $ 329   16.84 %   5.84 %   $ 30 Non-U.S. credit card 134   147   25.90   0.95   138 Direct/Indirect consumer 47   38   11.53   4.74   15 Other consumer 8   8   9.28   5.25   — Total $ 488   $ 522   18.89   4.37   $ 183                       December 31, 2012   2012 U.S. credit card $ 396   $ 400   17.59 %   6.36 %   $ 45 Non-U.S. credit card 196   206   26.19   1.15   190 Direct/Indirect consumer 160   113   9.59   5.72   52 Other consumer 9   9   9.97   6.44   — Total $ 761   $ 728   18.68   4.79   $ 287 (1)  Includes accrued interest and fees.
Commercial Portfolio Segment
Financing Receivable, Impaired [Line Items]
Impaired Financing Receivables	The table below provides the unpaid principal balance, carrying value and related allowance at December 31, 2014 and 2013, and the average carrying value and interest income recognized for 2014, 2013 and 2012 for impaired loans in the Corporation’s Commercial loan portfolio segment. Certain impaired commercial loans do not have a related allowance as the valuation of these impaired loans exceeded the carrying value, which is net of previously recorded charge-offs.                         Impaired Loans – Commercial                   December 31, 2014   December 31, 2013 (Dollars in millions) Unpaid Principal Balance   Carrying Value   Related Allowance   Unpaid Principal Balance   Carrying Value   Related Allowance With no recorded allowance                       U.S. commercial $ 668   $ 650   $ —   $ 609   $ 577   $ — Commercial real estate 60   48   —   254   228   — Non-U.S. commercial —   —   —   10   10   — With an allowance recorded                       U.S. commercial $ 1,139   $ 839   $ 75   $ 1,581   $ 1,262   $ 164 Commercial real estate 678   495   48   1,066   731   61 Non-U.S. commercial 47   44   1   254   64   16 U.S. small business commercial (1) 133   122   35   186   176   36 Total                       U.S. commercial $ 1,807   $ 1,489   $ 75   $ 2,190   $ 1,839   $ 164 Commercial real estate 738   543   48   1,320   959   61 Non-U.S. commercial 47   44   1   264   74   16 U.S. small business commercial (1) 133   122   35   186   176   36                           2014   2013   2012   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2) With no recorded allowance                       U.S. commercial $ 546   $ 12   $ 442   $ 6   $ 588   $ 9 Commercial real estate 166   3   269   3   1,119   3 Non-U.S. commercial 15   —   28   —   104   — With an allowance recorded                       U.S. commercial $ 1,198   $ 51   $ 1,553   $ 47   $ 2,104   $ 55 Commercial real estate 632   16   1,148   28   2,126   29 Non-U.S. commercial 52   3   109   5   77   4 U.S. small business commercial (1) 151   3   236   6   409   13 Total                       U.S. commercial $ 1,744   $ 63   $ 1,995   $ 53   $ 2,692   $ 64 Commercial real estate 798   19   1,417   31   3,245   32 Non-U.S. commercial 67   3   137   5   181   4 U.S. small business commercial (1) 151   3   236   6   409   13 (1)  Includes U.S. small business commercial renegotiated TDR loans and related allowance. (2)  Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
Financing Receivable, Modifications [Line Items]
Troubled Debt Restructurings on Financing Receivables	The table below presents the December 31, 2014, 2013 and 2012 unpaid principal balance and carrying value of commercial loans that were modified as TDRs during 2014, 2013 and 2012, and net charge-offs recorded during the period in which the modification occurred. The table below includes loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period.             Commercial – TDRs Entered into During 2014, 2013 and 2012       December 31, 2014   2014 (Dollars in millions) Unpaid Principal Balance   Carrying Value   Net Charge-offs U.S. commercial $ 818   $ 785   $ 49 Commercial real estate 346   346   8 Non-U.S. commercial 44   43   — U.S. small business commercial (1) 3   3   — Total $ 1,211   $ 1,177   $ 57               December 31, 2013   2013 U.S. commercial $ 926   $ 910   $ 33 Commercial real estate 483   425   3 Non-U.S. commercial 61   44   7 U.S. small business commercial (1) 8   9   1 Total $ 1,478   $ 1,388   $ 44               December 31, 2012   2012 U.S. commercial $ 590   $ 558   $ 34 Commercial real estate 793   721   20 Non-U.S. commercial 90   89   1 U.S. small business commercial (1) 22   22   5 Total $ 1,495   $ 1,390   $ 60 (1)  U.S. small business commercial TDRs are comprised of renegotiated small business card loans.