|
Outstanding Loans and Leases - Credit Card and Other TDRs (Details) (USD $)
|
12 Months Ended |
|
Dec. 31, 2011
|
Dec. 31, 2010
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due |
77.05%
|
|
76.51%
|
|
| Renegotiated Consumer Credit Card Domestic Held Loans |
$ 7,100,000,000
|
|
$ 11,400,000,000
|
|
| Modifications, Troubled Debt Restructurings, Current or Less than Thirty Days Past Due |
5,500,000,000
|
|
|
|
|
Consumer Portfolio Segment [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
7,100,000,000
|
|
11,421,000,000
|
|
|
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Unpaid Principal Balance |
1,393,000,000
|
|
|
|
| Carrying Value |
1,423,000,000
|
|
|
|
| Pre Modification Interest Rate |
20.20%
|
|
|
|
| Post Modification Interest Rate |
4.87%
|
|
|
|
| Net Charge-Offs |
180,000,000
|
|
|
|
|
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Finance Receivable, Post Modification, Entering Default Status |
180,000,000
|
|
|
|
| Unpaid Principal Balance |
198,000,000
|
|
|
|
| Carrying Value |
199,000,000
|
|
|
|
| Pre Modification Interest Rate |
15.63%
|
|
|
|
| Post Modification Interest Rate |
5.22%
|
|
|
|
| Net Charge-Offs |
10,000,000
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
1,198,000,000
|
|
1,858,000,000
|
|
| Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due |
80.01%
|
|
78.81%
|
|
|
Impaired Financing Receivable with Related Allowance [Domain] | Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Impaired Financing Receivable, Average Recorded Investment |
1,582,000,000
|
|
2,126,000,000
|
|
| Impaired Financing Receivable Interest Income Cash Basis and Accrual Method |
85,000,000
|
[1] |
111,000,000
|
[1] |
| Impaired Financing Receivable, Unpaid Principal Balance |
1,193,000,000
|
|
1,846,000,000
|
|
| Impaired Financing Receivable, Recorded Investment |
1,198,000,000
|
[2] |
1,858,000,000
|
[2] |
| Impaired Financing Receivable, Related Allowance |
405,000,000
|
|
822,000,000
|
|
|
UNITED STATES | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Finance Receivable, Post Modification, Entering Default Status |
863,000,000
|
|
|
|
| Unpaid Principal Balance |
890,000,000
|
|
|
|
| Carrying Value |
902,000,000
|
|
|
|
| Pre Modification Interest Rate |
19.04%
|
|
|
|
| Post Modification Interest Rate |
6.16%
|
|
|
|
| Net Charge-Offs |
44,000,000
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
5,305,000,000
|
|
8,766,000,000
|
|
| Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due |
78.97%
|
|
77.66%
|
|
|
UNITED STATES | Impaired Financing Receivable with Related Allowance [Domain] | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Impaired Financing Receivable, Average Recorded Investment |
7,211,000,000
|
|
10,549,000,000
|
|
| Impaired Financing Receivable Interest Income Cash Basis and Accrual Method |
433,000,000
|
[1] |
621,000,000
|
[1] |
| Impaired Financing Receivable, Unpaid Principal Balance |
5,272,000,000
|
|
8,680,000,000
|
|
| Impaired Financing Receivable, Recorded Investment |
5,305,000,000
|
[2] |
8,766,000,000
|
[2] |
| Impaired Financing Receivable, Related Allowance |
1,570,000,000
|
|
3,458,000,000
|
|
|
Non-U.S. Commercial | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Finance Receivable, Post Modification, Entering Default Status |
409,000,000
|
|
|
|
| Unpaid Principal Balance |
305,000,000
|
|
|
|
| Carrying Value |
322,000,000
|
|
|
|
| Pre Modification Interest Rate |
26.32%
|
|
|
|
| Post Modification Interest Rate |
1.04%
|
|
|
|
| Net Charge-Offs |
126,000,000
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
597,000,000
|
|
797,000,000
|
|
| Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due |
54.02%
|
|
58.86%
|
|
|
Non-U.S. Commercial | Impaired Financing Receivable with Related Allowance [Domain] | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Impaired Financing Receivable, Average Recorded Investment |
759,000,000
|
|
973,000,000
|
|
| Impaired Financing Receivable Interest Income Cash Basis and Accrual Method |
6,000,000
|
[1] |
21,000,000
|
[1] |
| Impaired Financing Receivable, Unpaid Principal Balance |
588,000,000
|
|
778,000,000
|
|
| Impaired Financing Receivable, Recorded Investment |
597,000,000
|
[2] |
797,000,000
|
[2] |
| Impaired Financing Receivable, Related Allowance |
435,000,000
|
|
506,000,000
|
|
|
Internal Programs [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
4,790,000,000
|
|
8,096,000,000
|
|
|
Internal Programs [Member] | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Carrying Value |
767,000,000
|
|
|
|
|
Internal Programs [Member] | Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Carrying Value |
112,000,000
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
784,000,000
|
|
1,222,000,000
|
|
|
Internal Programs [Member] | UNITED STATES | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Carrying Value |
492,000,000
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
3,788,000,000
|
|
6,592,000,000
|
|
|
Internal Programs [Member] | Non-U.S. Commercial | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Carrying Value |
163,000,000
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
218,000,000
|
|
282,000,000
|
|
|
External Programs [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
1,941,000,000
|
|
2,634,000,000
|
|
|
External Programs [Member] | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Carrying Value |
652,000,000
|
|
|
|
|
External Programs [Member] | Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Carrying Value |
87,000,000
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
392,000,000
|
|
531,000,000
|
|
|
External Programs [Member] | UNITED STATES | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Carrying Value |
407,000,000
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
1,436,000,000
|
|
1,927,000,000
|
|
|
External Programs [Member] | Non-U.S. Commercial | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Carrying Value |
158,000,000
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
113,000,000
|
|
176,000,000
|
|
|
Other Program [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
369,000,000
|
[3] |
691,000,000
|
[3] |
|
Other Program [Member] | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Carrying Value |
4,000,000
|
|
|
|
|
Other Program [Member] | Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
22,000,000
|
[3] |
105,000,000
|
[3] |
|
Other Program [Member] | UNITED STATES | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Carrying Value |
3,000,000
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
81,000,000
|
[3] |
247,000,000
|
[3] |
|
Other Program [Member] | Non-U.S. Commercial | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
|
|
|
|
|
| Financing Receivable, Modifications [Line Items] |
|
|
|
|
| Carrying Value |
1,000,000
|
|
|
|
| Financing Receivable, Modifications, Post-Modification Recorded Investment |
$ 266,000,000
|
[3] |
$ 339,000,000
|
[3] |
|
|
|