Business Segment Information - Noninterest Income by Business Segment and All Other (Details) - USD ($)
$ in Millions |
12 Months Ended |
Dec. 31, 2019 |
Dec. 31, 2018 |
Dec. 31, 2017 |
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
$ 33,015
|
$ 33,078
|
$ 33,341
|
| Market making and similar activities |
9,034
|
9,008
|
7,102
|
| Other income |
304
|
772
|
1,444
|
| Total noninterest income |
42,353
|
42,858
|
41,887
|
| Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
5,797
|
5,824
|
5,676
|
| Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
3,834
|
3,866
|
3,777
|
| Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
1,963
|
1,958
|
1,899
|
| Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
7,674
|
7,767
|
7,818
|
| Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
6,588
|
6,667
|
6,708
|
| Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
1,086
|
1,100
|
1,110
|
| Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
13,902
|
14,160
|
13,836
|
| Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
10,241
|
10,189
|
9,310
|
| Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
3,661
|
3,971
|
4,526
|
| Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
5,642
|
5,327
|
6,011
|
| Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
2,998
|
2,722
|
2,821
|
| Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
1,184
|
1,347
|
1,499
|
| Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
1,460
|
1,258
|
1,691
|
| Operating Segments | Consumer Banking |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
9,596
|
9,720
|
9,467
|
| Market making and similar activities |
6
|
8
|
3
|
| Other income |
827
|
865
|
631
|
| Total noninterest income |
10,429
|
10,593
|
10,101
|
| Operating Segments | Consumer Banking | Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
5,084
|
5,102
|
4,884
|
| Operating Segments | Consumer Banking | Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
3,174
|
3,196
|
3,038
|
| Operating Segments | Consumer Banking | Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
1,910
|
1,906
|
1,846
|
| Operating Segments | Consumer Banking | Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
4,219
|
4,300
|
4,266
|
| Operating Segments | Consumer Banking | Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
4,219
|
4,300
|
4,266
|
| Operating Segments | Consumer Banking | Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
0
|
0
|
0
|
| Operating Segments | Consumer Banking | Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
293
|
319
|
317
|
| Operating Segments | Consumer Banking | Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
144
|
147
|
133
|
| Operating Segments | Consumer Banking | Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
149
|
172
|
184
|
| Operating Segments | Consumer Banking | Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
(1)
|
0
|
| Operating Segments | Consumer Banking | Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
(1)
|
0
|
| Operating Segments | Consumer Banking | Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
0
|
0
|
| Operating Segments | Consumer Banking | Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
0
|
0
|
| Operating Segments | Global Wealth & Investment Management |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
12,440
|
12,496
|
11,942
|
| Market making and similar activities |
113
|
112
|
144
|
| Other income |
480
|
580
|
361
|
| Total noninterest income |
13,033
|
13,188
|
12,447
|
| Operating Segments | Global Wealth & Investment Management | Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
101
|
127
|
153
|
| Operating Segments | Global Wealth & Investment Management | Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
60
|
81
|
109
|
| Operating Segments | Global Wealth & Investment Management | Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
41
|
46
|
44
|
| Operating Segments | Global Wealth & Investment Management | Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
68
|
73
|
77
|
| Operating Segments | Global Wealth & Investment Management | Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
68
|
73
|
77
|
| Operating Segments | Global Wealth & Investment Management | Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
0
|
0
|
0
|
| Operating Segments | Global Wealth & Investment Management | Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
11,870
|
11,959
|
11,394
|
| Operating Segments | Global Wealth & Investment Management | Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
10,130
|
10,042
|
9,177
|
| Operating Segments | Global Wealth & Investment Management | Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
1,740
|
1,917
|
2,217
|
| Operating Segments | Global Wealth & Investment Management | Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
401
|
337
|
318
|
| Operating Segments | Global Wealth & Investment Management | Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
401
|
335
|
316
|
| Operating Segments | Global Wealth & Investment Management | Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
0
|
0
|
| Operating Segments | Global Wealth & Investment Management | Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
2
|
2
|
| Operating Segments | Global Banking |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
6,718
|
6,523
|
7,183
|
| Market making and similar activities |
235
|
260
|
134
|
| Other income |
2,855
|
2,225
|
2,193
|
| Total noninterest income |
9,808
|
9,008
|
9,510
|
| Operating Segments | Global Banking | Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
532
|
511
|
490
|
| Operating Segments | Global Banking | Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
519
|
503
|
478
|
| Operating Segments | Global Banking | Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
13
|
8
|
12
|
| Operating Segments | Global Banking | Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
3,015
|
3,027
|
3,125
|
| Operating Segments | Global Banking | Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
2,121
|
2,111
|
2,197
|
| Operating Segments | Global Banking | Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
894
|
916
|
928
|
| Operating Segments | Global Banking | Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
34
|
94
|
97
|
| Operating Segments | Global Banking | Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
0
|
0
|
0
|
| Operating Segments | Global Banking | Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
34
|
94
|
97
|
| Operating Segments | Global Banking | Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
3,137
|
2,891
|
3,471
|
| Operating Segments | Global Banking | Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
1,227
|
1,090
|
1,172
|
| Operating Segments | Global Banking | Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
574
|
648
|
742
|
| Operating Segments | Global Banking | Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
1,336
|
1,153
|
1,557
|
| Operating Segments | Global Markets |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
4,454
|
4,505
|
4,939
|
| Market making and similar activities |
7,065
|
7,260
|
6,203
|
| Other income |
180
|
561
|
556
|
| Total noninterest income |
11,699
|
12,326
|
11,698
|
| Operating Segments | Global Markets | Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
80
|
84
|
84
|
| Operating Segments | Global Markets | Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
81
|
86
|
86
|
| Operating Segments | Global Markets | Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
(1)
|
(2)
|
(2)
|
| Operating Segments | Global Markets | Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
348
|
345
|
329
|
| Operating Segments | Global Markets | Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
156
|
161
|
147
|
| Operating Segments | Global Markets | Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
192
|
184
|
182
|
| Operating Segments | Global Markets | Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
1,738
|
1,780
|
2,049
|
| Operating Segments | Global Markets | Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
0
|
0
|
0
|
| Operating Segments | Global Markets | Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
1,738
|
1,780
|
2,049
|
| Operating Segments | Global Markets | Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
2,288
|
2,296
|
2,477
|
| Operating Segments | Global Markets | Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
1,555
|
1,495
|
1,588
|
| Operating Segments | Global Markets | Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
610
|
698
|
756
|
| Operating Segments | Global Markets | Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
123
|
103
|
133
|
| All Other |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
(193)
|
(166)
|
(190)
|
| Market making and similar activities |
1,615
|
1,368
|
618
|
| Other income |
(4,038)
|
(3,459)
|
(2,297)
|
| Total noninterest income |
(2,616)
|
(2,257)
|
(1,869)
|
| All Other | Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
0
|
0
|
65
|
| All Other | Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
0
|
0
|
66
|
| All Other | Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
0
|
0
|
(1)
|
| All Other | Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
24
|
22
|
21
|
| All Other | Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
24
|
22
|
21
|
| All Other | Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
0
|
0
|
0
|
| All Other | Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
(33)
|
8
|
(21)
|
| All Other | Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
(33)
|
0
|
0
|
| All Other | Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
0
|
8
|
(21)
|
| All Other | Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
(184)
|
(196)
|
(255)
|
| All Other | Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
(185)
|
(197)
|
(255)
|
| All Other | Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
1
|
1
|
| All Other | Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
$ 1
|
$ 0
|
$ (1)
|