Business Segment Information - Noninterest Income by Business Segment and All Other (Details) - USD ($)
$ in Millions |
12 Months Ended |
Dec. 31, 2020 |
Dec. 31, 2019 |
Dec. 31, 2018 |
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
$ 34,551
|
$ 33,015
|
$ 33,078
|
| Market making and similar activities |
8,355
|
9,034
|
9,008
|
| Other income (loss) |
(738)
|
304
|
772
|
| Total noninterest income |
42,168
|
42,353
|
42,858
|
| Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
5,656
|
5,797
|
5,824
|
| Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
3,954
|
3,834
|
3,866
|
| Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
1,702
|
1,963
|
1,958
|
| Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
7,141
|
7,674
|
7,767
|
| Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
5,991
|
6,588
|
6,667
|
| Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
1,150
|
1,086
|
1,100
|
| Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
14,574
|
13,902
|
14,160
|
| Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
10,708
|
10,241
|
10,189
|
| Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
3,866
|
3,661
|
3,971
|
| Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
7,180
|
5,642
|
5,327
|
| Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
4,698
|
2,998
|
2,722
|
| Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
861
|
1,184
|
1,347
|
| Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
1,621
|
1,460
|
1,258
|
| Operating Segments | Consumer Banking |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
8,363
|
9,595
|
9,722
|
| Market making and similar activities |
2
|
6
|
8
|
| Other income (loss) |
199
|
828
|
863
|
| Total noninterest income |
8,564
|
10,429
|
10,593
|
| Operating Segments | Consumer Banking | Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
4,673
|
5,084
|
5,103
|
| Operating Segments | Consumer Banking | Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
3,027
|
3,174
|
3,196
|
| Operating Segments | Consumer Banking | Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
1,646
|
1,910
|
1,907
|
| Operating Segments | Consumer Banking | Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
3,417
|
4,218
|
4,300
|
| Operating Segments | Consumer Banking | Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
3,417
|
4,218
|
4,300
|
| Operating Segments | Consumer Banking | Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
0
|
0
|
0
|
| Operating Segments | Consumer Banking | Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
273
|
293
|
319
|
| Operating Segments | Consumer Banking | Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
146
|
144
|
147
|
| Operating Segments | Consumer Banking | Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
127
|
149
|
172
|
| Operating Segments | Consumer Banking | Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
0
|
0
|
| Operating Segments | Consumer Banking | Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
0
|
0
|
| Operating Segments | Consumer Banking | Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
0
|
0
|
| Operating Segments | Consumer Banking | Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
0
|
0
|
| Operating Segments | Global Wealth & Investment Management |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
12,806
|
12,440
|
12,496
|
| Market making and similar activities |
63
|
113
|
112
|
| Other income (loss) |
247
|
481
|
580
|
| Total noninterest income |
13,116
|
13,034
|
13,188
|
| Operating Segments | Global Wealth & Investment Management | Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
78
|
101
|
127
|
| Operating Segments | Global Wealth & Investment Management | Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
36
|
59
|
81
|
| Operating Segments | Global Wealth & Investment Management | Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
42
|
42
|
46
|
| Operating Segments | Global Wealth & Investment Management | Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
67
|
68
|
73
|
| Operating Segments | Global Wealth & Investment Management | Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
67
|
68
|
73
|
| Operating Segments | Global Wealth & Investment Management | Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
0
|
0
|
0
|
| Operating Segments | Global Wealth & Investment Management | Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
12,270
|
11,870
|
11,959
|
| Operating Segments | Global Wealth & Investment Management | Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
10,578
|
10,130
|
10,042
|
| Operating Segments | Global Wealth & Investment Management | Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
1,692
|
1,740
|
1,917
|
| Operating Segments | Global Wealth & Investment Management | Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
391
|
401
|
337
|
| Operating Segments | Global Wealth & Investment Management | Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
391
|
401
|
335
|
| Operating Segments | Global Wealth & Investment Management | Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
0
|
0
|
| Operating Segments | Global Wealth & Investment Management | Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
0
|
2
|
| Operating Segments | Global Banking |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
7,835
|
6,718
|
6,523
|
| Market making and similar activities |
103
|
235
|
260
|
| Other income (loss) |
2,036
|
2,855
|
2,225
|
| Total noninterest income |
9,974
|
9,808
|
9,008
|
| Operating Segments | Global Banking | Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
513
|
532
|
511
|
| Operating Segments | Global Banking | Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
499
|
519
|
503
|
| Operating Segments | Global Banking | Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
14
|
13
|
8
|
| Operating Segments | Global Banking | Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
3,238
|
3,015
|
3,027
|
| Operating Segments | Global Banking | Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
2,298
|
2,121
|
2,111
|
| Operating Segments | Global Banking | Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
940
|
894
|
916
|
| Operating Segments | Global Banking | Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
74
|
34
|
94
|
| Operating Segments | Global Banking | Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
0
|
0
|
0
|
| Operating Segments | Global Banking | Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
74
|
34
|
94
|
| Operating Segments | Global Banking | Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
4,010
|
3,137
|
2,891
|
| Operating Segments | Global Banking | Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
2,070
|
1,227
|
1,090
|
| Operating Segments | Global Banking | Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
482
|
574
|
648
|
| Operating Segments | Global Banking | Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
1,458
|
1,336
|
1,153
|
| Operating Segments | Global Markets |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
5,742
|
4,454
|
4,505
|
| Market making and similar activities |
8,471
|
7,065
|
7,260
|
| Other income (loss) |
(93)
|
180
|
561
|
| Total noninterest income |
14,120
|
11,699
|
12,326
|
| Operating Segments | Global Markets | Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
391
|
80
|
84
|
| Operating Segments | Global Markets | Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
391
|
81
|
86
|
| Operating Segments | Global Markets | Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
0
|
(1)
|
(2)
|
| Operating Segments | Global Markets | Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
387
|
348
|
345
|
| Operating Segments | Global Markets | Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
177
|
156
|
161
|
| Operating Segments | Global Markets | Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
210
|
192
|
184
|
| Operating Segments | Global Markets | Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
1,973
|
1,738
|
1,780
|
| Operating Segments | Global Markets | Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
0
|
0
|
0
|
| Operating Segments | Global Markets | Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
1,973
|
1,738
|
1,780
|
| Operating Segments | Global Markets | Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
2,991
|
2,288
|
2,296
|
| Operating Segments | Global Markets | Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
2,449
|
1,555
|
1,495
|
| Operating Segments | Global Markets | Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
379
|
610
|
698
|
| Operating Segments | Global Markets | Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
163
|
123
|
103
|
| All Other |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Total fees and commissions |
(195)
|
(192)
|
(168)
|
| Market making and similar activities |
(284)
|
1,615
|
1,368
|
| Other income (loss) |
(3,127)
|
(4,040)
|
(3,457)
|
| Total noninterest income |
(3,606)
|
(2,617)
|
(2,257)
|
| All Other | Card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
1
|
0
|
(1)
|
| All Other | Interchange fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
1
|
1
|
0
|
| All Other | Other card income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
0
|
(1)
|
(1)
|
| All Other | Service charges |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
32
|
25
|
22
|
| All Other | Deposit-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
32
|
25
|
22
|
| All Other | Lending-related fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Card income and service charges |
0
|
0
|
0
|
| All Other | Investment and brokerage services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
(16)
|
(33)
|
8
|
| All Other | Asset management fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
(16)
|
(33)
|
0
|
| All Other | Brokerage fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment and brokerage services |
0
|
0
|
8
|
| All Other | Total investment banking fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
(212)
|
(184)
|
(197)
|
| All Other | Underwriting income |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
(212)
|
(185)
|
(198)
|
| All Other | Syndication fees |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
0
|
0
|
1
|
| All Other | Financial advisory services |
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
| Investment banking fees |
$ 0
|
$ 1
|
$ 0
|