Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases - Credit Card and Other TDRs (Details)

v2.4.0.6
Outstanding Loans and Leases - Credit Card and Other TDRs (Details) (USD $)
 12 Months Ended
Dec. 31, 2012
Dec. 31, 2011
Financing Receivable, Modifications [Line Items]    
Loans held-for-sale $ 19,413,000,000 $ 13,762,000,000
Allowance As Percentage Of Outstanding Loans And Leases 2.69% [1] 3.68% [1]
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 78.69% 77.05%
Consumer Portfolio Segment [Member]
    
Financing Receivable, Modifications [Line Items]    
Allowance As Percentage Of Outstanding Loans And Leases 3.21% [1] 4.10% [1]
Financing Receivable, Modifications, Post-Modification Recorded Investment 3,881,000,000 7,100,000,000
Modifications, Troubled Debt Restructurings, Current or Less than Thirty Days Past Due 3,100,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Unpaid Principal Balance 752,000,000 1,393,000,000
Carrying Value 719,000,000 [2] 1,423,000,000 [2]
Pre Modification Interest Rate 18.79% 20.20%
Post Modification Interest Rate 4.77% 4.87%
Net Charge-Offs 287,000,000 420,000,000
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Finance Receivable, Post Modification, Entering Default Status 35,000,000 180,000,000
Impaired Financing Receivable, Average Recorded Investment 987,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 50,000,000 [3]  
Unpaid Principal Balance 160,000,000 198,000,000
Carrying Value 113,000,000 [2] 199,000,000 [2]
Pre Modification Interest Rate 9.59% 15.63%
Post Modification Interest Rate 5.72% 5.22%
Net Charge-Offs 52,000,000 23,000,000
Financing Receivable, Modifications, Post-Modification Recorded Investment 694,000,000 1,198,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 83.11% 80.01%
Impaired Financing Receivable, Unpaid Principal Balance 738,000,000  
Impaired Financing Receivable, Recorded Investment 694,000,000 [2]  
Related Allowance 210,000,000  
Class of Financing Receivable [Member] | Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Impaired Financing Receivable, Average Recorded Investment   1,582,000,000
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method   85,000,000 [3]
Impaired Financing Receivable, Unpaid Principal Balance   1,193,000,000
Impaired Financing Receivable, Recorded Investment   1,198,000,000 [2]
Related Allowance   405,000,000
UNITED STATES | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Finance Receivable, Post Modification, Entering Default Status 203,000,000 863,000,000
Impaired Financing Receivable, Average Recorded Investment 4,085,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 253,000,000 [3]  
Unpaid Principal Balance 396,000,000 890,000,000
Carrying Value 400,000,000 [2] 902,000,000 [2]
Pre Modification Interest Rate 17.59% 19.04%
Post Modification Interest Rate 6.36% 6.16%
Net Charge-Offs 45,000,000 106,000,000
Financing Receivable, Modifications, Post-Modification Recorded Investment 2,871,000,000 5,305,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 81.48% 78.97%
Impaired Financing Receivable, Unpaid Principal Balance 2,856,000,000  
Impaired Financing Receivable, Recorded Investment 2,871,000,000 [2]  
Related Allowance 719,000,000  
UNITED STATES | Class of Financing Receivable [Member] | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Impaired Financing Receivable, Average Recorded Investment   7,211,000,000
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method   433,000,000 [3]
Impaired Financing Receivable, Unpaid Principal Balance   5,272,000,000
Impaired Financing Receivable, Recorded Investment   5,305,000,000 [2]
Related Allowance   1,570,000,000
Non-U.S. Commercial | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Finance Receivable, Post Modification, Entering Default Status 298,000,000 409,000,000
Impaired Financing Receivable, Average Recorded Investment 464,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 10,000,000 [3]  
Unpaid Principal Balance 196,000,000 305,000,000
Carrying Value 206,000,000 [2] 322,000,000 [2]
Pre Modification Interest Rate 26.19% 26.32%
Post Modification Interest Rate 1.15% 1.04%
Net Charge-Offs 190,000,000 291,000,000
Financing Receivable, Modifications, Post-Modification Recorded Investment 316,000,000 597,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 43.71% 54.02%
Impaired Financing Receivable, Unpaid Principal Balance 311,000,000  
Impaired Financing Receivable, Recorded Investment 316,000,000 [2]  
Related Allowance 198,000,000  
Non-U.S. Commercial | Class of Financing Receivable [Member] | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Impaired Financing Receivable, Average Recorded Investment   759,000,000
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method   6,000,000 [3]
Impaired Financing Receivable, Unpaid Principal Balance   588,000,000
Impaired Financing Receivable, Recorded Investment   597,000,000 [2]
Related Allowance   435,000,000
Internal Programs [Member]
    
Financing Receivable, Modifications [Line Items]    
Financing Receivable, Modifications, Post-Modification Recorded Investment 2,391,000,000 4,790,000,000
Internal Programs [Member] | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value 396,000,000 767,000,000
Internal Programs [Member] | Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value 36,000,000 112,000,000
Financing Receivable, Modifications, Post-Modification Recorded Investment 405,000,000 784,000,000
Internal Programs [Member] | UNITED STATES | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value 248,000,000 492,000,000
Financing Receivable, Modifications, Post-Modification Recorded Investment 1,887,000,000 3,788,000,000
Internal Programs [Member] | Non-U.S. Commercial | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value 112,000,000 163,000,000
Financing Receivable, Modifications, Post-Modification Recorded Investment 99,000,000 218,000,000
External Programs [Member]
    
Financing Receivable, Modifications [Line Items]    
Financing Receivable, Modifications, Post-Modification Recorded Investment 1,216,000,000 1,941,000,000
External Programs [Member] | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value 265,000,000 652,000,000
External Programs [Member] | Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value 19,000,000 87,000,000
Financing Receivable, Modifications, Post-Modification Recorded Investment 225,000,000 392,000,000
External Programs [Member] | UNITED STATES | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value 152,000,000 407,000,000
Financing Receivable, Modifications, Post-Modification Recorded Investment 953,000,000 1,436,000,000
External Programs [Member] | Non-U.S. Commercial | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value 94,000,000 158,000,000
Financing Receivable, Modifications, Post-Modification Recorded Investment 38,000,000 113,000,000
Other Program [Member]
    
Financing Receivable, Modifications [Line Items]    
Financing Receivable, Modifications, Post-Modification Recorded Investment 274,000,000 369,000,000
Other Program [Member] | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value 58,000,000 4,000,000
Other Program [Member] | Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value 58,000,000  
Financing Receivable, Modifications, Post-Modification Recorded Investment 64,000,000 22,000,000
Other Program [Member] | UNITED STATES | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value    3,000,000
Financing Receivable, Modifications, Post-Modification Recorded Investment 31,000,000 81,000,000
Other Program [Member] | Non-U.S. Commercial | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Carrying Value    1,000,000
Financing Receivable, Modifications, Post-Modification Recorded Investment 179,000,000 266,000,000
Class of Financing Receivable [Member] | Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Impaired Financing Receivable, Average Recorded Investment 58,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 0 [3]  
Impaired Financing Receivable, Unpaid Principal Balance 105,000,000  
Impaired Financing Receivable, Recorded Investment 58,000,000 [2]  
Related Allowance 0  
Class of Financing Receivable [Member] | Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Impaired Financing Receivable, Average Recorded Investment 929,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 50,000,000 [3]  
Impaired Financing Receivable, Unpaid Principal Balance 633,000,000  
Impaired Financing Receivable, Recorded Investment 636,000,000 [2]  
Related Allowance 210,000,000  
Class of Financing Receivable [Member] | UNITED STATES | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Impaired Financing Receivable, Average Recorded Investment 4,085,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 253,000,000 [3]  
Impaired Financing Receivable, Unpaid Principal Balance 2,856,000,000  
Impaired Financing Receivable, Recorded Investment 2,871,000,000 [2]  
Related Allowance 719,000,000  
Class of Financing Receivable [Member] | Non-U.S. Commercial | Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
    
Financing Receivable, Modifications [Line Items]    
Impaired Financing Receivable, Average Recorded Investment 464,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 10,000,000 [3]  
Impaired Financing Receivable, Unpaid Principal Balance 311,000,000  
Impaired Financing Receivable, Recorded Investment 316,000,000 [2]  
Related Allowance $ 198,000,000  
Individually Evaluated For Impairment [Member]
    
Financing Receivable, Modifications [Line Items]    
Allowance As Percentage Of Outstanding Loans And Leases 8.09% [4] 13.36% [4]
Individually Evaluated For Impairment [Member] | Consumer Portfolio Segment [Member]
    
Financing Receivable, Modifications [Line Items]    
Allowance As Percentage Of Outstanding Loans And Leases 29.04% [4] 33.94% [4]
[1] Outstanding loan and lease balances and ratios do not include loans accounted for under the fair value option of $9.0 billion and $8.8 billion at December 31, 2012 and 2011.
[2] Includes accrued interest and fees.
[3] Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
[4] Impaired loans include nonperforming commercial loans and all TDRs, including both commercial and consumer TDRs. Impaired loans exclude nonperforming consumer loans unless they are TDRs, and all consumer and commercial loans accounted for under the fair value option.