Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Past Due (Details)

v3.7.0.1
Outstanding Loans and Leases - Past Due (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2017
Dec. 31, 2016
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases $ 906,242 $ 906,683
Loans and leases including disposal group 915,747 915,897
Less: Loans of business held for sale $ (9,505) $ (9,214)
Percentage of outstandings, total outstanding 100.00% 100.00%
Loans and leases, measured at fair value $ 7,528 $ 7,085
Loans pledged to secure borrowings 144,400 143,100
Residential Mortgage | Federal National Mortgage Association Certificates and Obligations (FNMA) and Federal Home Loan Mortgage Corporation Certificates and Obligations (FHLMC)    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans covered by protection agreements 6,600 6,400
Nonperforming Financing Receivable | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans 18 27
Estimate of Fair Value Measurement    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases $ 7,528 $ 7,085
Percentage of outstandings, total outstanding 0.82% 0.77%
Purchased Credit-impaired    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group $ 13,227 $ 13,738
Percentage of outstandings, total outstanding 1.44% 1.50%
Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group $ 452,180 $ 457,371
Consumer Portfolio Segment | Residential Mortgage    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 694 710
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 338 341
Consumer Portfolio Segment | Carrying Value    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 451,148 456,320
Consumer Portfolio Segment | Estimate of Fair Value Measurement    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 1,032 1,051
Loans and leases including disposal group 1,032 1,051
Consumer Portfolio Segment | Purchased Credit-impaired    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 13,227 13,738
Loans and leases including disposal group 13,227 13,738
Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 160,359 156,497
Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 47,730 49,373
Consumer real estate | Non-core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 23,653 25,173
Consumer real estate | Non-core Portfolio, Residential Financing Receivable | Pay option    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 1,800 1,800
Consumer real estate | Non-core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 12,789 13,459
Consumer real estate | Fully Insured Loans | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 20,699 21,254
Consumer real estate | Fully Insured Loans | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 0 0
Consumer real estate | Fully Insured Loans | Non-core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 6,862 7,475
Consumer real estate | Fully Insured Loans | Non-core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 0 0
Consumer real estate | Nonperforming Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans 2,300 2,500
Consumer real estate | Carrying Value | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 160,359 156,497
Consumer real estate | Carrying Value | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 47,730 49,373
Consumer real estate | Carrying Value | Non-core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 33,484 35,300
Consumer real estate | Carrying Value | Non-core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 16,185 17,070
Consumer real estate | Estimate of Fair Value Measurement    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 1,032 1,051
Consumer real estate | Purchased Credit-impaired | Non-core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 9,831 10,127
Consumer real estate | Purchased Credit-impaired | Non-core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 3,396 3,611
Credit card and other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Less: Loans of business held for sale (9,505) (9,214)
Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 88,552 92,278
Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group 9,505 9,214
Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 92,794 94,089
Credit card and other consumer | Direct/Indirect Consumer | Dealer Financial Services Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 48,700 48,900
Credit card and other consumer | Direct/Indirect Consumer | Unsecured Consumed Lending Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 530 585
Credit card and other consumer | Direct/Indirect Consumer | Securities Based Lending Loans | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 39,500 40,100
Credit card and other consumer | Direct/Indirect Consumer | Securities Based Lending Loans | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 2,900 3,000
Credit card and other consumer | Direct/Indirect Consumer | Student Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 479 497
Credit card and other consumer | Direct/Indirect Consumer | Other Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 644 1,100
Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 2,539 2,499
Credit card and other consumer | Other consumer | Consumer Finance Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 441 465
Credit card and other consumer | Other consumer | Consumer Leases    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 2,000 1,900
Credit card and other consumer | Other consumer | Consumer Overdrafts    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 124 157
Credit card and other consumer | Carrying Value | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 88,552 92,278
Credit card and other consumer | Carrying Value | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group 9,505 9,214
Credit card and other consumer | Carrying Value | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 92,794 94,089
Credit card and other consumer | Carrying Value | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 2,539 2,499
Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 463,567 458,526
Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 274,868 270,372
Loans and leases, measured at fair value 3,500 2,900
Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 89,179 89,397
Loans and leases, measured at fair value 3,000 3,100
Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 57,849 57,355
Commercial Portfolio Segment | Commercial Real Estate | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 54,700 54,300
Commercial Portfolio Segment | Commercial Real Estate | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 3,100 3,100
Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 21,873 22,375
Commercial Portfolio Segment | Small Business Commercial | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 13,302 12,993
Commercial Portfolio Segment | Carrying Value    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 457,071 452,492
Commercial Portfolio Segment | Carrying Value | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 274,868 270,372
Commercial Portfolio Segment | Carrying Value | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 89,179 89,397
Commercial Portfolio Segment | Carrying Value | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 57,849 57,355
Commercial Portfolio Segment | Carrying Value | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 21,873 22,375
Commercial Portfolio Segment | Carrying Value | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 13,302 12,993
Commercial Portfolio Segment | Estimate of Fair Value Measurement    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 6,496 6,034
30 to 59 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group $ 4,386 $ 5,567
Percentage of outstandings 0.48% 0.61%
30 to 59 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases $ 3,293 $ 3,984
Loans and leases including disposal group 3,293 3,984
30 to 59 Days Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 1,013 1,340
30 to 59 Days Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 220 239
30 to 59 Days Past Due | Consumer real estate | Non-core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 1,077 1,338
30 to 59 Days Past Due | Consumer real estate | Non-core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 251 260
30 to 59 Days Past Due | Consumer real estate | Fully Insured Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 845 1,100
30 to 59 Days Past Due | Consumer real estate | Nonperforming Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 259 266
30 to 59 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 459 472
30 to 59 Days Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group 38 37
30 to 59 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 218 272
30 to 59 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 17 26
30 to 59 Days Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 1,093 1,583
30 to 59 Days Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 650 952
30 to 59 Days Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 189 348
30 to 59 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 25 20
30 to 59 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 157 167
30 to 59 Days Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 72 96
60 to 89 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group $ 2,353 $ 2,142
Percentage of outstandings 0.26% 0.23%
60 to 89 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases $ 1,519 $ 1,795
Loans and leases including disposal group 1,519 1,795
60 to 89 Days Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 313 425
60 to 89 Days Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 109 105
60 to 89 Days Past Due | Consumer real estate | Non-core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 553 674
60 to 89 Days Past Due | Consumer real estate | Non-core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 126 136
60 to 89 Days Past Due | Consumer real estate | Fully Insured Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 460 547
60 to 89 Days Past Due | Consumer real estate | Nonperforming Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 210 216
60 to 89 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 320 341
60 to 89 Days Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group 28 27
60 to 89 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 64 79
60 to 89 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 6 8
60 to 89 Days Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 834 347
60 to 89 Days Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 639 263
60 to 89 Days Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 127 4
60 to 89 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 0 10
60 to 89 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 29 21
60 to 89 Days Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 39 49
90 Days or More Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group $ 8,435 $ 9,299
Percentage of outstandings 0.92% 1.02%
90 Days or More Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases $ 7,891 $ 8,727
Loans and leases including disposal group 7,891 8,727
90 Days or More Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 1,125 1,213
90 Days or More Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 411 451
90 Days or More Past Due | Consumer real estate | Non-core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 4,683 5,343
90 Days or More Past Due | Consumer real estate | Non-core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 763 832
90 Days or More Past Due | Consumer real estate | Fully Insured Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 4,200 4,800
90 Days or More Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 801 782
90 Days or More Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group 71 66
90 Days or More Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 32 34
90 Days or More Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 5 6
90 Days or More Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 544 572
90 Days or More Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 363 400
90 Days or More Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 45 5
90 Days or More Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 48 56
90 Days or More Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 10 27
90 Days or More Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 78 84
Total Past Due 30 Days or More    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group $ 15,174 $ 17,008
Percentage of outstandings 1.66% 1.86%
Total Past Due 30 Days or More | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases $ 12,703 $ 14,506
Loans and leases including disposal group 12,703 14,506
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 2,451 2,978
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 740 795
Total Past Due 30 Days or More | Consumer real estate | Non-core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 6,313 7,355
Total Past Due 30 Days or More | Consumer real estate | Non-core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 1,140 1,228
Total Past Due 30 Days or More | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 1,580 1,595
Total Past Due 30 Days or More | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group 137 130
Total Past Due 30 Days or More | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 314 385
Total Past Due 30 Days or More | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 28 40
Total Past Due 30 Days or More | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 2,471 2,502
Total Past Due 30 Days or More | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 1,652 1,615
Total Past Due 30 Days or More | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 361 357
Total Past Due 30 Days or More | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 73 86
Total Past Due 30 Days or More | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 196 215
Total Past Due 30 Days or More | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 189 229
Total Current or Less Than 30 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group $ 879,818 $ 878,066
Percentage of outstandings 96.08% 95.87%
Total Current or Less Than 30 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases $ 425,218 $ 428,076
Loans and leases including disposal group 425,218 428,076
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 157,908 153,519
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 46,990 48,578
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 17,340 17,818
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 11,649 12,231
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 86,972 90,683
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases including disposal group 9,368 9,084
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 92,480 93,704
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 2,511 2,459
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 454,600 449,990
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 273,216 268,757
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 88,818 89,040
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 57,776 57,269
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases 21,677 22,160
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases $ 13,113 $ 12,764