Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Credit Quality Indicators (Details)

v3.20.1
Outstanding Loans and Leases - Credit Card and Other Consumer - Credit Quality Indicators (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Financing Receivable, Credit Quality Indicator [Line Items]    
Total $ 1,050,785 $ 983,426
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 90,246  
2020 7,998  
2019 22,296  
2018 14,756  
2017 11,166  
2016 7,840  
Prior 26,190  
Loans and lease receivable, securities based lending 39,300 $ 39,600
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Less than 620    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 1,369  
2020 26  
2019 231  
2018 255  
2017 404  
2016 288  
Prior 165  
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 620 and less than 680    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 2,663  
2020 234  
2019 863  
2018 512  
2017 516  
2016 317  
Prior 221  
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 680 and less than 740    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 8,362  
2020 946  
2019 3,046  
2018 1,639  
2017 1,308  
2016 758  
Prior 665  
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 740    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 37,863  
2020 3,971  
2019 13,845  
2018 8,313  
2017 5,756  
2016 3,115  
Prior 2,863  
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Other internal credit metrics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total 39,989  
2020 2,821  
2019 4,311  
2018 4,037  
2017 3,182  
2016 3,362  
Prior 22,276  
Credit Card and Direct/ Indirect Consumer | Credit Card    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total Credit Card 91,890  
Revolving Loans 91,227  
Revolving Loans Converted to Term Loans 663  
Credit Card and Direct/ Indirect Consumer | Credit Card | Less than 620    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total Credit Card 5,017  
Revolving Loans 4,766  
Revolving Loans Converted to Term Loans 251  
Credit Card and Direct/ Indirect Consumer | Credit Card | Greater than or equal to 620 and less than 680    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total Credit Card 11,874  
Revolving Loans 11,670  
Revolving Loans Converted to Term Loans 204  
Credit Card and Direct/ Indirect Consumer | Credit Card | Greater than or equal to 680 and less than 740    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total Credit Card 34,088  
Revolving Loans 33,919  
Revolving Loans Converted to Term Loans 169  
Credit Card and Direct/ Indirect Consumer | Credit Card | Greater than or equal to 740    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total Credit Card 40,911  
Revolving Loans 40,872  
Revolving Loans Converted to Term Loans 39  
Credit Card and Direct/ Indirect Consumer | Credit Card | Other internal credit metrics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total Credit Card 0  
Revolving Loans 0  
Revolving Loans Converted to Term Loans $ 0