Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases (Details 6)

 v2.3.0.11
Outstanding Loans and Leases (Details 6) (USD $)
In Millions, unless otherwise specified
Jun. 30, 2011
Dec. 31, 2010
Renegotiated TDR Portfolio    
Total Renegotiated TDR Loans $ 9,800 $ 12,109
External Programs [Member]
   
Renegotiated TDR Portfolio    
Total Renegotiated TDR Loans 2,396 2,692
External Programs [Member] | Credit Card and Other Consumer Loan [Member]
   
Renegotiated TDR Portfolio    
U.S. Credit card 1,707 1,927
Non-U.S. Credit card 164 176
Direct/Indirect consumer 473 531
Total Renegotiated TDR Loans 2,344 2,634
External Programs [Member] | Commercial Loan [Member]
   
Renegotiated TDR Portfolio    
U.S. Small business commercial 52 58
Total Renegotiated TDR Loans 52 58
Internal Programs [Member]
   
Renegotiated TDR Portfolio    
Total Renegotiated TDR Loans 6,825 8,720
Internal Programs [Member] | Credit Card and Other Consumer Loan [Member]
   
Renegotiated TDR Portfolio    
U.S. Credit card 5,073 6,592
Non-U.S. Credit card 279 282
Direct/Indirect consumer 1,005 1,222
Total Renegotiated TDR Loans 6,357 8,096
Internal Programs [Member] | Commercial Loan [Member]
   
Renegotiated TDR Portfolio    
U.S. Small business commercial 468 624
Total Renegotiated TDR Loans 468 624
Other Program [Member]
   
Renegotiated TDR Portfolio    
Total Renegotiated TDR Loans 579 697
Other Program [Member] | Credit Card and Other Consumer Loan [Member]
   
Renegotiated TDR Portfolio    
U.S. Credit card 139 247
Non-U.S. Credit card 365 339
Direct/Indirect consumer 74 105
Total Renegotiated TDR Loans 578 691
Other Program [Member] | Commercial Loan [Member]
   
Renegotiated TDR Portfolio    
U.S. Small business commercial 1 6
Total Renegotiated TDR Loans 1 6
Credit Card and Other Consumer Loan [Member]
   
Renegotiated TDR Portfolio    
U.S. Credit card 6,919 8,766
Non-U.S. Credit card 808 797
Direct/Indirect consumer 1,552 1,858
Total Renegotiated TDR Loans 9,279 11,421
Commercial Loan [Member]
   
Renegotiated TDR Portfolio    
U.S. Small business commercial 521 688
Total Renegotiated TDR Loans $ 521 $ 688
Percent of Balances Current or Less Than 30 Days Past Due [Member]
   
Renegotiated TDR Portfolio    
U.S. Credit card 79.59% 77.66%
Non-U.S. Credit card 54.80% 58.86%
Direct/Indirect consumer 80.76% 78.81%
Total consumer 77.62% 76.51%
U.S. Small business commercial 67.70% 65.37%
Total commercial 67.70% 65.37%
Total renegotiated TDR loans 77.09% 75.90%