Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.21.2
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Jun. 30, 2021
Dec. 31, 2020
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 4,907 $ 4,952
Accruing past due 90 days or more $ 1,519 $ 2,082
Nonperforming loans and leases, percent outstanding 0.54% 0.54%
Accruing past due 90 days or more, percent outstanding 0.17% 0.23%
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 3,044 $ 2,725
Accruing past due 90 days or more 1,235 1,698
Consumer Portfolio Segment | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,343 2,005
Accruing past due 90 days or more 687 762
Consumer Portfolio Segment | Residential Mortgage With Negative Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,019 1,378
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 651 649
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home Equity Line of Credit With Negative Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 423 347
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Credit card    
Financing Receivable, Past Due [Line Items]    
Accruing past due 90 days or more 533 903
Consumer Portfolio Segment | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 50 71
Accruing past due 90 days or more 15 33
Commercial    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,863 2,227
Accruing past due 90 days or more 284 384
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,060 1,243
Accruing past due 90 days or more 172 228
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 275 418
Accruing past due 90 days or more 19 10
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 404 404
Accruing past due 90 days or more 0 6
Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 81 87
Accruing past due 90 days or more 24 25
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 43 75
Accruing past due 90 days or more 69 115
Nonperforming Loans | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 501 537
Accruing past due 90 days or more $ 186 $ 225