Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases - Credit Quality Indicators (Details)

v2.4.0.8
Outstanding Loans and Leases - Credit Quality Indicators (Details) (USD $)
Dec. 31, 2013
Dec. 31, 2012
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases $ 928,233,000,000 $ 907,819,000,000
Purchased Credit-Impaired 25,265,000,000 [1] 26,118,000,000 [1]
Loans Account for Under the Fair Value Option 10,042,000,000 9,002,000,000
Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 18,672,000,000 [2],[3] 17,451,000,000 [4],[5]
Loans Account for Under the Fair Value Option 2,000,000,000 1,005,000,000 [6]
Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 6,593,000,000 [2] 8,667,000,000 [4]
Loans Account for Under the Fair Value Option 147,000,000  
Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 82,192,000,000 [7] 83,205,000,000 [8]
Securities based lending overcollateralized 35,800,000,000 36,500,000,000
Loan Type No Longer Originated By Entity 4,100,000,000 4,800,000,000
Consumer Other Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,977,000,000 [10],[9] 1,628,000,000 [11],[12]
Percent of Portfolio From Exited Business 60.00% 87.00%
Commercial Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans Account for Under the Fair Value Option 7,878,000,000 [13] 7,997,000,000 [6]
Commercial Real Estate Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 47,893,000,000 [14],[15] 38,637,000,000 [16],[17]
Finance Leases Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 25,199,000,000 [14] 23,843,000,000 [17]
Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 13,294,000,000 12,593,000,000
Consumer Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 531,950,000,000 553,439,000,000
Purchased Credit-Impaired 25,265,000,000 [1] 26,118,000,000 [1]
Loans Account for Under the Fair Value Option 2,164,000,000 [13] 1,005,000,000
Commercial Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 396,283,000,000 354,380,000,000
Loans Account for Under the Fair Value Option 7,878,000,000 [13] 7,997,000,000 [6]
Core Sub Portfolio Segment [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 177,336,000,000 [18],[2] 170,116,000,000 [18],[19],[4]
Core Sub Portfolio Segment [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 54,499,000,000 [18],[2] 60,851,000,000 [18],[4]
Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 52,058,000,000 [18],[2] 65,362,000,000 [18],[4]
Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 32,580,000,000 [18],[2] 38,622,000,000 [18],[4]
UNITED STATES | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 92,338,000,000 94,835,000,000
UNITED STATES | Commercial Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 212,557,000,000 [14] 197,126,000,000 [17]
Loans Account for Under the Fair Value Option 1,500,000,000 2,300,000,000
UNITED STATES | Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 13,294,000,000 [14],[20] 12,593,000,000 [17],[21]
Percentage of internal credit metrics including delinquency status 99.00% 98.00%
Non-U.S. Commercial | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases   93,000,000
Non-U.S. Commercial | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 11,541,000,000 11,697,000,000
Non-U.S. Commercial | Commercial Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 89,462,000,000 [14] 74,184,000,000 [17]
Loans Account for Under the Fair Value Option 6,400,000,000 5,700,000,000
Percent of Balances Current or Less Than 30 Days Past Due [Member] | Non-U.S. Commercial | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 98.00% 97.00%
Thirty To Eighty Nine Days Past Due Member | Non-U.S. Commercial | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 1.00% 1.00%
Ninety Days Or More Past Due [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 3.04% [22] 4.30% [23]
Ninety Days Or More Past Due [Member] | Non-U.S. Commercial | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 1.00% 2.00%
Current Or Less Than Thirty Days Past Due [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 91.99% [24] 90.45% [25]
Refreshed Loan To Value Less Than Or Equal To Ninety Percent [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 11,400,000,000 [2],[26],[3] 8,581,000,000 [26],[4],[5]
Refreshed Loan To Value Less Than Or Equal To Ninety Percent [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 2,036,000,000 [2],[26] 2,074,000,000 [26],[4]
Refreshed Loan To Value Less Than Or Equal To Ninety Percent [Member] | Core Sub Portfolio Segment [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 95,833,000,000 [18],[2],[26] 80,585,000,000 [18],[26],[4]
Refreshed Loan To Value Less Than Or Equal To Ninety Percent [Member] | Core Sub Portfolio Segment [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 45,898,000,000 [18],[2],[26] 44,971,000,000 [18],[26],[4]
Refreshed Loan To Value Less Than Or Equal To Ninety Percent [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 22,391,000,000 [18],[2],[26] 20,613,000,000 [18],[26],[4]
Refreshed Loan To Value Less Than Or Equal To Ninety Percent [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 16,714,000,000 [18],[2],[26] 15,922,000,000 [18],[26],[4]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Or Equal To Hundred Percent [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 2,653,000,000 [2],[26],[3] 2,368,000,000 [26],[4],[5]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Or Equal To Hundred Percent [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 698,000,000 [2],[26] 805,000,000 [26],[4]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Or Equal To Hundred Percent [Member] | Core Sub Portfolio Segment [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,541,000,000 [18],[2],[26] 8,891,000,000 [18],[26],[4]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Or Equal To Hundred Percent [Member] | Core Sub Portfolio Segment [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 3,659,000,000 [18],[2],[26] 5,825,000,000 [18],[26],[4]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Or Equal To Hundred Percent [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,134,000,000 [18],[2],[26] 5,097,000,000 [18],[26],[4]
Refreshed Loan To Value Greater Than Ninety Percent But Less Than Or Equal To Hundred Percent [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,233,000,000 [18],[2],[26] 4,507,000,000 [18],[26],[4]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 4,619,000,000 [2],[26],[3] 6,502,000,000 [26],[4],[5]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 3,859,000,000 [2],[26] 5,788,000,000 [26],[4]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Core Sub Portfolio Segment [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 6,250,000,000 [18],[2],[26] 12,984,000,000 [18],[26],[4]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Core Sub Portfolio Segment [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,942,000,000 [18],[2],[26] 10,055,000,000 [18],[26],[4]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 7,998,000,000 [18],[2],[26] 16,454,000,000 [18],[26],[4]
Refreshed Loan To Value Greater Than Hundred Percent [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 11,633,000,000 [18],[2],[26] 18,193,000,000 [18],[26],[4]
Fully Insured Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired    [2],[27],[3]    [27],[4],[5]
Fully Insured Loans [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired    [2],[27]    [27],[4]
Fully Insured Loans [Member] | Core Sub Portfolio Segment [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 69,712,000,000 [18],[2],[27] 67,656,000,000 [18],[27],[4]
Fully Insured Loans [Member] | Core Sub Portfolio Segment [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases    [18],[2],[27]    [18],[27],[4]
Fully Insured Loans [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 17,535,000,000 [18],[2],[27] 23,198,000,000 [18],[27],[4]
Fully Insured Loans [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases    [18],[2],[27]    [18],[27],[4]
Refreshed Fico Score Less Than 620 [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 9,792,000,000 [2],[3] 8,647,000,000 [4],[5]
Refreshed Fico Score Less Than 620 [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 1,072,000,000 [2] 1,989,000,000 [4]
Refreshed Fico Score Less Than 620 [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,220,000,000 1,896,000,000
Refreshed Fico Score Less Than 620 [Member] | Consumer Other Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 539,000,000 [9] 668,000,000 [11]
Refreshed Fico Score Less Than 620 [Member] | Core Sub Portfolio Segment [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,924,000,000 [18],[2] 6,366,000,000 [18],[4]
Refreshed Fico Score Less Than 620 [Member] | Core Sub Portfolio Segment [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 2,343,000,000 [18],[2] 2,586,000,000 [18],[4]
Refreshed Fico Score Less Than 620 [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 10,391,000,000 [18],[2] 14,320,000,000 [18],[4]
Refreshed Fico Score Less Than 620 [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,229,000,000 [18],[2] 5,411,000,000 [18],[4]
Refreshed Fico Score Less Than 620 [Member] | UNITED STATES | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,989,000,000 6,188,000,000
Refreshed Fico Score Less Than 620 [Member] | UNITED STATES | Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 224,000,000 [14],[20],[28] 400,000,000 [17],[21],[29]
Refreshed Fico Score Less Than 620 [Member] | Non-U.S. Commercial | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases      
Refreshed Fico Score between 620 and 680 [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 3,135,000,000 [2],[3] 2,712,000,000 [4],[5]
Refreshed Fico Score between 620 and 680 [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 1,165,000,000 [2] 1,529,000,000 [4]
Refreshed Fico Score between 620 and 680 [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 3,345,000,000 3,367,000,000
Refreshed Fico Score between 620 and 680 [Member] | Consumer Other Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 264,000,000 [9] 301,000,000 [11]
Refreshed Fico Score between 620 and 680 [Member] | Core Sub Portfolio Segment [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 7,863,000,000 [18],[2] 8,561,000,000 [18],[4]
Refreshed Fico Score between 620 and 680 [Member] | Core Sub Portfolio Segment [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,057,000,000 [18],[2] 4,500,000,000 [18],[4]
Refreshed Fico Score between 620 and 680 [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,452,000,000 [18],[2] 6,157,000,000 [18],[4]
Refreshed Fico Score between 620 and 680 [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,050,000,000 [18],[2] 5,921,000,000 [18],[4]
Refreshed Fico Score between 620 and 680 [Member] | UNITED STATES | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 12,753,000,000 13,947,000,000
Refreshed Fico Score between 620 and 680 [Member] | UNITED STATES | Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 534,000,000 [14],[20],[28] 580,000,000 [17],[21],[29]
Refreshed Fico Score between 680 and 740 [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 3,034,000,000 [2],[3] 2,976,000,000 [4],[5]
Refreshed Fico Score between 680 and 740 [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 1,935,000,000 [2] 2,299,000,000 [4]
Refreshed Fico Score between 680 and 740 [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 9,887,000,000 9,592,000,000
Refreshed Fico Score between 680 and 740 [Member] | Consumer Other Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 199,000,000 [9] 232,000,000 [11]
Refreshed Fico Score between 680 and 740 [Member] | Core Sub Portfolio Segment [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 24,034,000,000 [18],[2] 25,141,000,000 [18],[4]
Refreshed Fico Score between 680 and 740 [Member] | Core Sub Portfolio Segment [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 11,276,000,000 [18],[2] 12,625,000,000 [18],[4]
Refreshed Fico Score between 680 and 740 [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 7,791,000,000 [18],[2] 8,611,000,000 [18],[4]
Refreshed Fico Score between 680 and 740 [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 9,032,000,000 [18],[2] 10,395,000,000 [18],[4]
Refreshed Fico Score between 680 and 740 [Member] | UNITED STATES | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 35,413,000,000 37,167,000,000
Refreshed Fico Score between 680 and 740 [Member] | UNITED STATES | Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,567,000,000 [14],[20],[28] 1,553,000,000 [17],[21],[29]
Refreshed Fico Score between 680 and 740 [Member] | Non-U.S. Commercial | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases      
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 2,711,000,000 [2],[3] 3,116,000,000 [4],[5]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired 2,421,000,000 [2] 2,850,000,000 [4]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 26,220,000,000 25,164,000,000
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Consumer Other Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 188,000,000 [9] 212,000,000 [11]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Core Sub Portfolio Segment [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 69,803,000,000 [18],[2] 62,392,000,000 [18],[4]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Core Sub Portfolio Segment [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 36,823,000,000 [18],[2] 41,140,000,000 [18],[4]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 10,889,000,000 [18],[2] 13,076,000,000 [18],[4]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Legacy Assets & Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Home Equity Line of Credit [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 14,269,000,000 [18],[2] 16,895,000,000 [18],[4]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | UNITED STATES | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 39,183,000,000 37,533,000,000
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | UNITED STATES | Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 2,779,000,000 [14],[20],[28] 2,496,000,000 [17],[21],[29]
Refreshed Fico Score Greater Than Or Equal To 740 [Member] | Non-U.S. Commercial | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases      
Refreshed FICO score other internal credit metrics [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 41,520,000,000 [30],[31],[32] 43,186,000,000 [30],[33],[34]
Refreshed FICO score other internal credit metrics [Member] | Consumer Other Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 787,000,000 [30],[31],[32],[9] 215,000,000 [11],[30],[33],[34]
Refreshed FICO score other internal credit metrics [Member] | UNITED STATES | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases    [30],[31],[32]    [30],[33],[34]
Refreshed FICO score other internal credit metrics [Member] | UNITED STATES | Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 6,653,000,000 [14],[20],[28],[35] 5,301,000,000 [17],[21],[29],[36]
Refreshed FICO score other internal credit metrics [Member] | Non-U.S. Commercial | Consumer Credit Card Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 11,541,000,000 [30],[31],[32] 11,697,000,000 [30],[33],[34]
Pass [Member] | Commercial Real Estate Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 46,507,000,000 [14] 34,968,000,000 [17]
Pass [Member] | Finance Leases Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 24,211,000,000 [14] 22,874,000,000 [17]
Pass [Member] | UNITED STATES | Commercial Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 205,416,000,000 [14] 189,602,000,000 [17]
Pass [Member] | UNITED STATES | Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,191,000,000 [14],[20] 1,690,000,000 [17],[21]
Pass [Member] | Non-U.S. Commercial | Commercial Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 88,138,000,000 [14] 72,688,000,000 [17]
Risk Ratings Criticized [Member] | Commercial Real Estate Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,386,000,000 [14] 3,669,000,000 [17]
Risk Ratings Criticized [Member] | Finance Leases Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 988,000,000 [14] 969,000,000 [17]
Risk Ratings Criticized [Member] | UNITED STATES | Commercial Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 7,141,000,000 [14] 7,524,000,000 [17]
Risk Ratings Criticized [Member] | UNITED STATES | Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 346,000,000 [14],[20] 573,000,000 [17],[21]
Risk Ratings Criticized [Member] | Non-U.S. Commercial | Commercial Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,324,000,000 [14] 1,496,000,000 [17]
Criticized Risk Rating Evaluated Using FICO or Internal Credit Metrics [Member] | Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 289,000,000 366,000,000
Pay option [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Purchased Credit-Impaired $ 4,000,000,000 $ 6,100,000,000
[1] PCI loan amounts are shown gross of the valuation allowance.
[2] Excludes $2.2 billion of loans accounted for under the fair value option.
[3] Includes $4.0 billion of pay option loans. The Corporation no longer originates this product.
[4] Excludes $1.0 billion of loans accounted for under the fair value option.
[5] Includes $6.1 billion of pay option loans. The Corporation no longer originates this product.
[6] Consumer loans accounted for under the fair value option were residential mortgage loans of $1.0 billion. Commercial loans accounted for under the fair value option were U.S. commercial loans of $2.3 billion and non-U.S. commercial loans of $5.7 billion. For additional information, see Note 20 – Fair Value Measurements and Note 21 – Fair Value Option.
[7] Total outstandings includes dealer financial services loans of $38.5 billion, consumer lending loans of $2.7 billion, U.S. securities-based lending loans of $31.2 billion, non-U.S. consumer loans of $4.7 billion, student loans of $4.1 billion and other consumer loans of $1.0 billion.
[8] Total outstandings includes dealer financial services loans of $35.9 billion, consumer lending loans of $4.7 billion, U.S. securities-based lending loans of $28.3 billion, non-U.S. consumer loans of $8.3 billion, student loans of $4.8 billion and other consumer loans of $1.2 billion.
[9] 60 percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
[10] Total outstandings includes consumer finance loans of $1.2 billion, consumer leases of $606 million, consumer overdrafts of $176 million and other non-U.S. consumer loans of $5 million.
[11] 87 percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
[12] Total outstandings includes consumer finance loans of $1.4 billion, consumer leases of $34 million, consumer overdrafts of $177 million and other non-U.S. consumer loans of $5 million.
[13] Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $147 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.5 billion and non-U.S. commercial loans of $6.4 billion. For additional information, see Note 20 – Fair Value Measurements and Note 21 – Fair Value Option.
[14] Excludes $7.9 billion of loans accounted for under the fair value option.
[15] Total outstandings includes U.S. commercial real estate loans of $46.3 billion and non-U.S. commercial real estate loans of $1.6 billion.
[16] Total outstandings includes U.S. commercial real estate loans of $37.2 billion and non-U.S. commercial real estate loans of $1.5 billion.
[17] (1) Excludes $8.0 billion of loans accounted for under the fair value option.
[18] Excludes PCI loans.
[19] Total outstandings includes non-U.S. residential mortgage loans of $93 million.
[20] U.S. small business commercial includes $289 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2013, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due.
[21] (2) U.S. small business commercial includes $366 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2012, 98 percent of the balances where internal credit metrics are used was current or less than 30 days past due.
[22] Home loans includes fully-insured loans of $17.0 billion.
[23] Home loans includes fully-insured loans of $22.2 billion
[24] Home loans includes $5.9 billion and direct/indirect consumer includes $33 million of nonperforming loans.
[25] Home loans includes $5.5 billion and direct/indirect consumer includes $63 million of nonperforming loans.
[26] Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance.
[27] Credit quality indicators are not reported for fully-insured loans as principal repayment is insured.
[28] Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio.
[29] (3) Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio.
[30] Other internal credit metrics may include delinquency status, geography or other factors.
[31] Direct/indirect consumer includes $35.8 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $4.1 billion of loans the Corporation no longer originates.
[32] Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2013, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due.
[33] Direct/indirect consumer includes $36.5 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $4.8 billion of loans the Corporation no longer originates.
[34] Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2012, 97 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and two percent was 90 days or more past due.
[35] Other internal credit metrics may include delinquency status, application scores, geography or other factors.
[36] (4) Other internal credit metrics may include delinquency status, application scores, geography or other factors.