Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases - Commercial Loans TDRs (Details)

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Outstanding Loans and Leases - Commercial Loans TDRs (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance $ 488 $ 761 $ 1,410
Carrying Value 522 [1] 728 [1] 1,440 [1]
Net Charge-offs 183 287 420
Commercial Portfolio Segment [Member]
     
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 1,478 1,495 3,087
Carrying Value 1,388 1,390 2,647
Net Charge-offs 44 60 236
Commercial Financing Receivable [Member] | U.S. Commercial
     
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 926 590 1,381
Carrying Value 910 558 1,211
Net Charge-offs 33 34 74
Carrying Value of TDRs in Payment Default 55 130 164
Commercial Financing Receivable [Member] | Non-U.S. Commercial
     
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 61 90 44
Carrying Value 44 89 44
Net Charge-offs 7 1   
Commercial Real Estate Receivable [Member]
     
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 483 793 1,604
Carrying Value 425 721 1,333
Net Charge-offs 3 20 152
Carrying Value of TDRs in Payment Default 128 455 446
Small Business Commercial Receivable [Member] | U.S. Commercial
     
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 8 [2] 22 [2] 58 [2]
Carrying Value 9 [2] 22 [2] 59 [2]
Net Charge-offs 1 [2] 5 [2] 10 [2]
Carrying Value of TDRs in Payment Default $ 0 $ 18 $ 68
[1] (1) Includes accrued interest and fees.
[2] U.S. small business commercial TDRs are comprised of renegotiated small business card loans