Annual report pursuant to Section 13 and 15(d)

Business Segment Information - Noninterest Income by Business Segment and All Other (Details)

v3.10.0.1
Business Segment Information - Noninterest Income by Business Segment and All Other (Details) - USD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Segment Reporting Information [Line Items]      
Card income $ 6,051 $ 5,902 $ 5,851
Service charges 7,767 7,818 7,638
Investment and brokerage services 14,160 13,836 13,349
Investment banking income 5,327 6,011 5,241
Trading account profits 8,540 7,277 6,902
Other income 1,970 1,841 3,624
Total noninterest income 43,815 42,685 42,605
Interchange fees      
Segment Reporting Information [Line Items]      
Card income 4,093 3,942 3,960
Other card income      
Segment Reporting Information [Line Items]      
Card income 1,958 1,960 1,891
Deposit-related fees      
Segment Reporting Information [Line Items]      
Service charges 6,667 6,708 6,545
Lending-related fees      
Segment Reporting Information [Line Items]      
Service charges 1,100 1,110 1,093
Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 10,189 9,310 8,328
Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 3,971 4,526 5,021
Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking income 2,722 2,821 2,585
Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking income 1,347 1,499 1,388
Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking income 1,258 1,691 1,268
Operating Segments | Consumer Banking      
Segment Reporting Information [Line Items]      
Card income 5,289 5,070 4,935
Service charges 4,300 4,266 4,142
Investment and brokerage services 319 317 320
Investment banking income (1) 0 2
Trading account profits 8 3 0
Other income 485 558 1,042
Total noninterest income 10,400 10,214 10,441
Operating Segments | Consumer Banking | Interchange fees      
Segment Reporting Information [Line Items]      
Card income 3,383 3,224 3,271
Operating Segments | Consumer Banking | Other card income      
Segment Reporting Information [Line Items]      
Card income 1,906 1,846 1,664
Operating Segments | Consumer Banking | Deposit-related fees      
Segment Reporting Information [Line Items]      
Service charges 4,300 4,266 4,142
Operating Segments | Consumer Banking | Lending-related fees      
Segment Reporting Information [Line Items]      
Service charges 0 0 0
Operating Segments | Consumer Banking | Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 147 133 120
Operating Segments | Consumer Banking | Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 172 184 200
Operating Segments | Consumer Banking | Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking income (1) 0 2
Operating Segments | Consumer Banking | Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking income 0 0 0
Operating Segments | Consumer Banking | Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking income 0 0 0
Operating Segments | Global Wealth & Investment Management      
Segment Reporting Information [Line Items]      
Card income 128 153 150
Service charges 73 76 74
Investment and brokerage services 11,959 11,394 10,874
Investment banking income 337 318 227
Trading account profits 112 144 175
Other income 435 332 391
Total noninterest income 13,044 12,417 11,891
Operating Segments | Global Wealth & Investment Management | Interchange fees      
Segment Reporting Information [Line Items]      
Card income 82 109 106
Operating Segments | Global Wealth & Investment Management | Other card income      
Segment Reporting Information [Line Items]      
Card income 46 44 44
Operating Segments | Global Wealth & Investment Management | Deposit-related fees      
Segment Reporting Information [Line Items]      
Service charges 73 76 74
Operating Segments | Global Wealth & Investment Management | Lending-related fees      
Segment Reporting Information [Line Items]      
Service charges 0 0 0
Operating Segments | Global Wealth & Investment Management | Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 10,042 9,177 8,208
Operating Segments | Global Wealth & Investment Management | Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 1,917 2,217 2,666
Operating Segments | Global Wealth & Investment Management | Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking income 335 316 225
Operating Segments | Global Wealth & Investment Management | Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking income 0 0 1
Operating Segments | Global Wealth & Investment Management | Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking income 2 2 1
Operating Segments | Global Banking      
Segment Reporting Information [Line Items]      
Card income 541 518 503
Service charges 3,027 3,125 3,094
Investment and brokerage services 94 97 74
Investment banking income 2,891 3,471 2,884
Trading account profits 260 134 133
Other income 1,950 2,150 2,286
Total noninterest income 8,763 9,495 8,974
Operating Segments | Global Banking | Interchange fees      
Segment Reporting Information [Line Items]      
Card income 533 506 483
Operating Segments | Global Banking | Other card income      
Segment Reporting Information [Line Items]      
Card income 8 12 20
Operating Segments | Global Banking | Deposit-related fees      
Segment Reporting Information [Line Items]      
Service charges 2,111 2,197 2,170
Operating Segments | Global Banking | Lending-related fees      
Segment Reporting Information [Line Items]      
Service charges 916 928 924
Operating Segments | Global Banking | Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 0 0 0
Operating Segments | Global Banking | Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 94 97 74
Operating Segments | Global Banking | Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking income 502 511 426
Operating Segments | Global Banking | Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking income 1,237 1,403 1,302
Operating Segments | Global Banking | Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking income 1,152 1,557 1,156
Operating Segments | Global Markets      
Segment Reporting Information [Line Items]      
Card income 93 92 74
Service charges 345 329 312
Investment and brokerage services 1,780 2,049 2,102
Investment banking income 2,296 2,476 2,296
Trading account profits 7,932 6,710 6,550
Other income 446 551 199
Total noninterest income 12,892 12,207 11,533
Operating Segments | Global Markets | Interchange fees      
Segment Reporting Information [Line Items]      
Card income 95 94 79
Operating Segments | Global Markets | Other card income      
Segment Reporting Information [Line Items]      
Card income (2) (2) (5)
Operating Segments | Global Markets | Deposit-related fees      
Segment Reporting Information [Line Items]      
Service charges 161 147 143
Operating Segments | Global Markets | Lending-related fees      
Segment Reporting Information [Line Items]      
Service charges 184 182 169
Operating Segments | Global Markets | Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 0 0 0
Operating Segments | Global Markets | Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 1,780 2,049 2,102
Operating Segments | Global Markets | Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking income 2,084 2,249 2,100
Operating Segments | Global Markets | Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking income 109 95 85
Operating Segments | Global Markets | Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking income 103 132 111
All Other      
Segment Reporting Information [Line Items]      
Card income 0 69 189
Service charges 22 22 16
Investment and brokerage services 8 (21) (21)
Investment banking income (196) (254) (168)
Trading account profits 228 286 44
Other income (1,346) (1,750) (294)
Total noninterest income (1,284) (1,648) (234)
All Other | Interchange fees      
Segment Reporting Information [Line Items]      
Card income 0 9 21
All Other | Other card income      
Segment Reporting Information [Line Items]      
Card income 0 60 168
All Other | Deposit-related fees      
Segment Reporting Information [Line Items]      
Service charges 22 22 16
All Other | Lending-related fees      
Segment Reporting Information [Line Items]      
Service charges 0 0 0
All Other | Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 0 0 0
All Other | Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 8 (21) (21)
All Other | Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking income (198) (255) (168)
All Other | Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking income 1 1 0
All Other | Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking income $ 1 $ 0 $ 0