Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Credit Quality Indicators (Details)

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Outstanding Loans and Leases - Credit Card and Other Consumer - Credit Quality Indicators (Details) - USD ($)
$ in Millions
Dec. 31, 2019
Dec. 31, 2018
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases $ 983,426 $ 946,895
Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 97,608 98,338
Credit card and other consumer | Credit Card Receivable | United States | Less than 620    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 5,179 5,016
Credit card and other consumer | Credit Card Receivable | United States | Greater than or equal to 620 and less than 680    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 12,277 12,415
Credit card and other consumer | Credit Card Receivable | United States | Greater than or equal to 680 and less than 740    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 35,301 35,781
Credit card and other consumer | Credit Card Receivable | United States | Greater than or equal to 740    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 44,851 45,126
Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 90,998 91,166
Securities based lending overcollateralized 39,600 39,900
Credit card and other consumer | Direct/Indirect Consumer | Less than 620    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 1,720 1,719
Credit card and other consumer | Direct/Indirect Consumer | Greater than or equal to 620 and less than 680    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 2,734 3,124
Credit card and other consumer | Direct/Indirect Consumer | Greater than or equal to 680 and less than 740    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 8,460 8,921
Credit card and other consumer | Direct/Indirect Consumer | Greater than or equal to 740    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 37,825 36,709
Credit card and other consumer | Direct/Indirect Consumer | Other internal credit metrics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 40,259 40,693
Credit card and other consumer | Other consumer    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases 192 202
Credit card and other consumer | Other consumer | Other internal credit metrics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Loans and leases $ 192 $ 202