Outstanding Loans and Leases (Tables)

v2.4.0.8

Outstanding Loans and Leases (Tables)	9 Months Ended
	Sep. 30, 2014
Loans and Leases Receivable Disclosure [Abstract]
Schedule of Loans and Leases Outstanding	The following tables present total outstanding loans and leases and an aging analysis for the Corporation's Home Loans, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at September 30, 2014 and December 31, 2013.   September 30, 2014 (Dollars in millions) 30-59 Days Past Due (1) 60-89 Days Past Due (1) 90 Days or More  Past Due (2) Total Past Due 30 Days or More Total Current or Less Than 30 Days Past Due (3) Purchased Credit - impaired (4) Loans Accounted for Under the Fair Value Option Total Outstandings Home loans                 Core portfolio                 Residential mortgage $ 1,935 $ 668 $ 5,973 $ 8,576 $ 158,438     $ 167,014 Home equity 212 110 723 1,045 51,298     52,343 Legacy Assets & Servicing portfolio                 Residential mortgage (5) 2,085 1,108 12,210 15,403 26,723 $ 15,588   57,714 Home equity 345 173 1,173 1,691 27,653 5,821   35,165 Credit card and other consumer                 U.S. credit card 521 350 831 1,702 87,324     89,026 Non-U.S. credit card 54 43 104 201 11,232     11,433 Direct/Indirect consumer (6) 321 145 334 800 82,318     83,118 Other consumer (7) 21 6 16 43 2,109     2,152 Total consumer 5,494 2,603 21,364 29,461 447,095 21,409   497,965 Consumer loans accounted for under the fair value option (8)             $ 2,129 2,129 Total consumer loans and leases 5,494 2,603 21,364 29,461 447,095 21,409 2,129 500,094 Commercial                 U.S. commercial 197 164 300 661 214,797     215,458 Commercial real estate (9) 35 49 158 242 46,781     47,023 Commercial lease financing 51 85 82 218 24,280     24,498 Non-U.S. commercial 43 — 4 47 84,603     84,650 U.S. small business commercial 66 46 109 221 13,317     13,538 Total commercial 392 344 653 1,389 383,778     385,167 Commercial loans accounted for under the fair value option (8)             6,054 6,054 Total commercial loans and leases 392 344 653 1,389 383,778   6,054 391,221 Total loans and leases $ 5,886 $ 2,947 $ 22,017 $ 30,850 $ 830,873 $ 21,409 $ 8,183 $ 891,315 Percentage of outstandings 0.66 % 0.33 % 2.47 % 3.46 % 93.22 % 2.40 % 0.92 % 100.00 % (1)  Home loans 30-59 days past due includes fully-insured loans of $2.1 billion and nonperforming loans of $440 million. Home loans 60-89 days past due includes fully-insured loans of $1.1 billion and nonperforming loans of $343 million. (2)  Home loans includes fully-insured loans of $13.0 billion. (3)  Home loans includes $4.4 billion and direct/indirect consumer includes $28 million of nonperforming loans. (4)  PCI loan amounts are shown gross of the valuation allowance. (5)  Total outstandings includes pay option loans of $3.3 billion. The Corporation no longer originates this product. (6)  Total outstandings includes dealer financial services loans of $37.9 billion, unsecured consumer lending loans of $1.7 billion, U.S. securities-based lending loans of $34.6 billion, non-U.S. consumer loans of $4.3 billion, student loans of $3.6 billion and other consumer loans of $894 million. (7)  Total outstandings includes consumer finance loans of $1.0 billion, consumer leases of $937 million, consumer overdrafts of $173 million and other non-U.S. consumer loans of $3 million. (8)  Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $179 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.3 billion and non-U.S. commercial loans of $4.8 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option. (9)  Total outstandings includes U.S. commercial real estate loans of $45.1 billion and non-U.S. commercial real estate loans of $2.0 billion.   December 31, 2013 (Dollars in millions) 30-59 Days Past Due (1) 60-89 Days Past Due (1) 90 Days or More  Past Due (2) Total Past Due 30 Days or More Total Current or Less Than 30 Days Past Due (3) Purchased Credit - impaired (4) Loans Accounted for Under  the Fair Value Option Total Outstandings Home loans                 Core portfolio                 Residential mortgage $ 2,151 $ 754 $ 7,188 $ 10,093 $ 167,243     $ 177,336 Home equity 243 113 693 1,049 53,450     54,499 Legacy Assets & Servicing portfolio                 Residential mortgage (5) 2,758 1,412 16,746 20,916 31,142 $ 18,672   70,730 Home equity 444 221 1,292 1,957 30,623 6,593   39,173 Credit card and other consumer                 U.S. credit card 598 422 1,053 2,073 90,265     92,338 Non-U.S. credit card 63 54 131 248 11,293     11,541 Direct/Indirect consumer (6) 431 175 410 1,016 81,176     82,192 Other consumer (7) 24 8 20 52 1,925     1,977 Total consumer 6,712 3,159 27,533 37,404 467,117 25,265   529,786 Consumer loans accounted for under the fair value option (8)             $ 2,164 2,164 Total consumer loans and leases 6,712 3,159 27,533 37,404 467,117 25,265 2,164 531,950 Commercial                 U.S. commercial 363 151 309 823 211,734     212,557 Commercial real estate (9) 30 29 243 302 47,591     47,893 Commercial lease financing 110 37 48 195 25,004     25,199 Non-U.S. commercial 103 8 17 128 89,334     89,462 U.S. small business commercial 87 55 113 255 13,039     13,294 Total commercial 693 280 730 1,703 386,702     388,405 Commercial loans accounted for under the fair value option (8)             7,878 7,878 Total commercial loans and leases 693 280 730 1,703 386,702   7,878 396,283 Total loans and leases $ 7,405 $ 3,439 $ 28,263 $ 39,107 $ 853,819 $ 25,265 $ 10,042 $ 928,233 Percentage of outstandings 0.80 % 0.37 % 3.04 % 4.21 % 91.99 % 2.72 % 1.08 % 100.00 % (1)  Home loans 30-59 days past due includes fully-insured loans of $2.5 billion and nonperforming loans of $623 million. Home loans 60-89 days past due includes fully-insured loans of $1.2 billion and nonperforming loans of $410 million. (2)  Home loans includes fully-insured loans of $17.0 billion. (3)  Home loans includes $5.9 billion and direct/indirect consumer includes $33 million of nonperforming loans. (4)  PCI loan amounts are shown gross of the valuation allowance. (5)  Total outstandings includes pay option loans of $4.4 billion. The Corporation no longer originates this product. (6)  Total outstandings includes dealer financial services loans of $38.5 billion, unsecured consumer lending loans of $2.7 billion, U.S. securities-based lending loans of $31.2 billion, non-U.S. consumer loans of $4.7 billion, student loans of $4.1 billion and other consumer loans of $1.0 billion. (7)  Total outstandings includes consumer finance loans of $1.2 billion, consumer leases of $606 million, consumer overdrafts of $176 million and other non-U.S. consumer loans of $5 million. (8)  Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $147 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.5 billion and non-U.S. commercial loans of $6.4 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option. (9)  Total outstandings includes U.S. commercial real estate loans of $46.3 billion and non-U.S. commercial real estate loans of $1.6 billion.
Schedule of Financing Receivables, Non Accrual Status	The table below presents the Corporation's nonperforming loans and leases including nonperforming TDRs, and loans accruing past due 90 days or more at September 30, 2014 and December 31, 2013. Nonperforming loans held-for-sale (LHFS) are excluded from nonperforming loans and leases as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K. Credit Quality                 Nonperforming Loans and Leases (1)   Accruing Past Due 90 Days or More (Dollars in millions) September 30 2014   December 31 2013   September 30 2014   December 31 2013 Home loans               Core portfolio               Residential mortgage (2) $ 2,725   $ 3,316   $ 4,253   $ 5,137 Home equity 1,500   1,431   —   — Legacy Assets & Servicing portfolio               Residential mortgage (2) 5,393   8,396   8,792   11,824 Home equity 2,526   2,644   —   — Credit card and other consumer               U.S. credit card n/a   n/a   831   1,053 Non-U.S. credit card n/a   n/a   104   131 Direct/Indirect consumer 30   35   332   408 Other consumer 14   18   1   2 Total consumer 12,188   15,840   14,313   18,555 Commercial               U.S. commercial 757   819   121   47 Commercial real estate 445   322   2   21 Commercial lease financing 7   16   80   41 Non-U.S. commercial 45   64   4   17 U.S. small business commercial 98   88   69   78 Total commercial 1,352   1,309   276   204 Total loans and leases $ 13,540   $ 17,149   $ 14,589   $ 18,759 (1)  Nonperforming loan balances do not include nonaccruing TDRs removed from the PCI loan portfolio prior to January 1, 2010 of $101 million and $260 million at September 30, 2014 and December 31, 2013. (2)  Residential mortgage loans in the Core and Legacy Assets & Servicing portfolios accruing past due 90 days or more are fully-insured loans. At September 30, 2014 and December 31, 2013, residential mortgage includes $9.1 billion and $13.0 billion of loans on which interest has been curtailed by the FHA, and therefore are no longer accruing interest, although principal is still insured, and $3.9 billion and $4.0 billion of loans on which interest is still accruing. n/a = not applicable
Financing Receivable Credit Quality Indicators	The following tables present certain credit quality indicators for the Corporation's Home Loans, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at September 30, 2014 and December 31, 2013. Home Loans – Credit Quality Indicators (1)               September 30, 2014 (Dollars in millions) Core Portfolio Residential Mortgage (2) Legacy Assets & Servicing Residential Mortgage (2) Residential Mortgage PCI (3) Core Portfolio Home Equity (2) Legacy Assets & Servicing Home Equity (2) Home Equity PCI Refreshed LTV (4)             Less than or equal to 90 percent $ 98,917 $ 20,106 $ 10,803 $ 46,290 $ 16,148 $ 2,278 Greater than 90 percent but less than or equal to 100 percent 4,724 3,233 2,001 2,860 3,991 1,170 Greater than 100 percent 4,853 5,341 2,784 3,193 9,205 2,373 Fully-insured loans (5) 58,520 13,446 — — — — Total home loans $ 167,014 $ 42,126 $ 15,588 $ 52,343 $ 29,344 $ 5,821               Refreshed FICO score             Less than 620 $ 4,546 $ 7,044 $ 6,524 $ 2,059 $ 3,487 $ 905 Greater than or equal to 620 and less than 680 6,569 4,357 3,045 3,721 4,706 1,036 Greater than or equal to 680 and less than 740 21,788 6,857 3,245 10,566 8,236 1,697 Greater than or equal to 740 75,591 10,422 2,774 35,997 12,915 2,183 Fully-insured loans (5) 58,520 13,446 — — — — Total home loans $ 167,014 $ 42,126 $ 15,588 $ 52,343 $ 29,344 $ 5,821 (1)  Excludes $2.1 billion of loans accounted for under the fair value option. (2)  Excludes PCI loans. (3)  Includes $2.9 billion of pay option loans. The Corporation no longer originates this product. (4)  Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance. (5)  Credit quality indicators are not reported for fully-insured loans as principal repayment is insured. Credit Card and Other Consumer – Credit Quality Indicators   September 30, 2014 (Dollars in millions) U.S. Credit Card   Non-U.S. Credit Card   Direct/Indirect Consumer   Other Consumer (1) Refreshed FICO score               Less than 620 $ 4,435   $ —   $ 1,274   $ 467 Greater than or equal to 620 and less than 680 12,171   —   1,932   294 Greater than or equal to 680 and less than 740 34,527   —   10,932   357 Greater than or equal to 740 37,893   —   25,509   859 Other internal credit metrics (2, 3, 4) —   11,433   43,471   175 Total credit card and other consumer $ 89,026   $ 11,433   $ 83,118   $ 2,152 (1)  Forty-eight percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited. (2)  Other internal credit metrics may include delinquency status, geography or other factors. (3)  Direct/indirect consumer includes $38.9 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $3.6 billion of loans the Corporation no longer originates. (4)  Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At September 30, 2014, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due. Commercial – Credit Quality Indicators (1)   September 30, 2014 (Dollars in millions) U.S. Commercial   Commercial Real Estate   Commercial Lease Financing   Non-U.S. Commercial   U.S. Small Business Commercial (2) Risk ratings                   Pass rated $ 208,599   $ 46,079   $ 23,496   $ 83,591   $ 832 Reservable criticized 6,859   944   1,002   1,059   220 Refreshed FICO score (3)                   Less than 620                 187 Greater than or equal to 620 and less than 680                 538 Greater than or equal to 680 and less than 740                 1,619 Greater than or equal to 740                 3,008 Other internal credit metrics (3, 4)                 7,134 Total commercial $ 215,458   $ 47,023   $ 24,498   $ 84,650   $ 13,538 (1)  Excludes $6.1 billion of loans accounted for under the fair value option. (2)  U.S. small business commercial includes $253 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At September 30, 2014, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due. (3)  Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio. (4)  Other internal credit metrics may include delinquency status, application scores, geography or other factors. Home Loans – Credit Quality Indicators (1)               December 31, 2013 (Dollars in millions) Core Portfolio Residential Mortgage (2) Legacy Assets & Servicing Residential Mortgage (2) Residential Mortgage PCI (3) Core Portfolio Home Equity (2) Legacy Assets & Servicing Home Equity (2) Home Equity PCI Refreshed LTV (4)             Less than or equal to 90 percent $ 95,833 $ 22,391 $ 11,400 $ 45,898 $ 16,714 $ 2,036 Greater than 90 percent but less than or equal to 100 percent 5,541 4,134 2,653 3,659 4,233 698 Greater than 100 percent 6,250 7,998 4,619 4,942 11,633 3,859 Fully-insured loans (5) 69,712 17,535 — — — — Total home loans $ 177,336 $ 52,058 $ 18,672 $ 54,499 $ 32,580 $ 6,593               Refreshed FICO score             Less than 620 $ 5,334 $ 9,955 $ 9,129 $ 2,415 $ 4,259 $ 1,045 Greater than or equal to 620 and less than 680 7,164 5,276 3,349 4,211 5,133 1,172 Greater than or equal to 680 and less than 740 22,617 7,639 3,211 11,726 9,143 1,936 Greater than or equal to 740 72,509 11,653 2,983 36,147 14,045 2,440 Fully-insured loans (5) 69,712 17,535 — — — — Total home loans $ 177,336 $ 52,058 $ 18,672 $ 54,499 $ 32,580 $ 6,593 (1)  Excludes $2.2 billion of loans accounted for under the fair value option. (2)  Excludes PCI loans. (3)  Includes $4.0 billion of pay option loans. The Corporation no longer originates this product. (4)  Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance. (5)  Credit quality indicators are not reported for fully-insured loans as principal repayment is insured. Credit Card and Other Consumer – Credit Quality Indicators   December 31, 2013 (Dollars in millions) U.S. Credit Card   Non-U.S. Credit Card   Direct/Indirect Consumer   Other Consumer (1) Refreshed FICO score               Less than 620 $ 4,989   $ —   $ 1,220   $ 539 Greater than or equal to 620 and less than 680 12,753   —   3,345   264 Greater than or equal to 680 and less than 740 35,413   —   9,887   199 Greater than or equal to 740 39,183   —   26,220   188 Other internal credit metrics (2, 3, 4) —   11,541   41,520   787 Total credit card and other consumer $ 92,338   $ 11,541   $ 82,192   $ 1,977 (1)  Sixty percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited. (2)  Other internal credit metrics may include delinquency status, geography or other factors. (3)  Direct/indirect consumer includes $35.8 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $4.1 billion of loans the Corporation no longer originates. (4)  Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2013, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due. Commercial – Credit Quality Indicators (1)   December 31, 2013 (Dollars in millions) U.S. Commercial   Commercial Real Estate   Commercial Lease Financing   Non-U.S. Commercial   U.S. Small Business Commercial (2) Risk ratings                   Pass rated $ 205,416   $ 46,507   $ 24,211   $ 88,138   $ 1,191 Reservable criticized 7,141   1,386   988   1,324   346 Refreshed FICO score (3)                   Less than 620                 224 Greater than or equal to 620 and less than 680                 534 Greater than or equal to 680 and less than 740                 1,567 Greater than or equal to 740                 2,779 Other internal credit metrics (3, 4)                 6,653 Total commercial $ 212,557   $ 47,893   $ 25,199   $ 89,462   $ 13,294 (1)  Excludes $7.9 billion of loans accounted for under the fair value option. (2)  U.S. small business commercial includes $289 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2013, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due. (3)  Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio. (4)  Other internal credit metrics may include delinquency status, application scores, geography or other factors.
Financing Receivable, Modifications [Line Items]
Accretable Yield Activity	The table below shows activity for the accretable yield on PCI loans, which includes the Countrywide Financial Corporation (Countrywide) portfolio and loans repurchased in connection with the settlement with FNMA. For more information on the settlement with FNMA, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees of the Corporation's 2013 Annual Report on Form 10-K. The amount of accretable yield is affected by changes in credit outlooks, including metrics such as default rates and loss severities, prepayment speeds, which can change the amount and period of time over which interest payments are expected to be received, and the interest rates on variable rate loans. The reclassification from nonaccretable difference during the three months ended September 30, 2014 was due to a decrease in forecasted prepayment speeds. The reclassification from nonaccretable difference during the nine months ended September 30, 2014 was due to lower expected loss rates and a decrease in forecasted prepayment speeds. Changes in the prepayment assumption affect the expected remaining life of the portfolio which results in a change to the amount of future interest cash flows. Rollforward of Accretable Yield     (Dollars in millions) Three Months Ended September 30, 2014   Nine Months Ended September 30, 2014 Accretable yield, beginning of period $ 6,219   $ 6,694 Accretion (265 )   (819 ) Disposals/transfers (241 )   (424 ) Reclassifications from nonaccretable difference 242   504 Accretable yield, September 30, 2014 $ 5,955   $ 5,955
Residential Portfolio Segment
Financing Receivable, Impaired [Line Items]
Impaired Financing Receivables	The table below provides the unpaid principal balance, carrying value and related allowance at September 30, 2014 and December 31, 2013, and the average carrying value and interest income recognized for the three and nine months ended September 30, 2014 and 2013 for impaired loans in the Corporation's Home Loans portfolio segment and includes primarily loans managed by Legacy Assets & Servicing. Certain impaired home loans do not have a related allowance as the current valuation of these impaired loans exceeded the carrying value, which is net of previously recorded charge-offs. Impaired Loans – Home Loans           September 30, 2014   December 31, 2013 (Dollars in millions)         Unpaid Principal Balance   Carrying Value   Related Allowance   Unpaid Principal Balance   Carrying Value   Related Allowance With no recorded allowance                               Residential mortgage         $ 18,055   $ 13,828   $ —   $ 21,567   $ 16,450   $ — Home equity         3,472   1,564   —   3,249   1,385   — With an allowance recorded                               Residential mortgage         $ 10,352   $ 10,056   $ 693   $ 13,341   $ 12,862   $ 991 Home equity         874   742   225   893   761   240 Total                               Residential mortgage         $ 28,407   $ 23,884   $ 693   $ 34,908   $ 29,312   $ 991 Home equity         4,346   2,306   225   4,142   2,146   240                                   Three Months Ended September 30   Nine Months Ended September 30   2014   2013   2014   2013   Average Carrying Value   Interest Income Recognized (1)   Average Carrying Value   Interest Income Recognized (1)   Average Carrying Value   Interest Income Recognized (1)   Average Carrying Value   Interest Income Recognized (1) With no recorded allowance                               Residential mortgage $ 13,981   $ 161   $ 16,984   $ 152   $ 15,181   $ 508   $ 16,563   $ 436 Home equity 1,509   26   1,286   19   1,449   72   1,208   55 With an allowance recorded                               Residential mortgage $ 10,621   $ 111   $ 14,027   $ 173   $ 11,482   $ 363   $ 14,221   $ 451 Home equity 745   5   902   9   746   19   942   31 Total                               Residential mortgage $ 24,602   $ 272   $ 31,011   $ 325   $ 26,663   $ 871   $ 30,784   $ 887 Home equity 2,254   31   2,188   28   2,195   91   2,150   86 (1)  Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
Financing Receivable, Modifications [Line Items]
Troubled Debt Restructurings on Financing Receivables	The table below presents the September 30, 2014 and 2013 unpaid principal balance, carrying value, and average pre- and post-modification interest rates on home loans that were modified in TDRs during the three and nine months ended September 30, 2014 and 2013, and net charge-offs recorded during the period on loans that were modified in TDRs during the nine months ended September 30, 2014 and 2013. The following Home Loans portfolio segment tables include loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period. These TDRs are managed by Legacy Assets & Servicing. Home Loans – TDRs Entered into During the Three Months Ended September 30, 2014 and 2013 (1)   September 30, 2014   Three Months Ended September 30, 2014 (Dollars in millions) Unpaid Principal Balance   Carrying  Value   Pre-Modification Interest Rate   Post-Modification Interest Rate (2)   Net Charge-offs (3) Residential mortgage $ 1,332   $ 1,226   5.07 %   4.90 %   $ 19 Home equity 314   228   3.74   3.44   32 Total $ 1,646   $ 1,454   4.82   4.62   $ 51                       September 30, 2013   Three Months Ended September 30, 2013 Residential mortgage $ 3,275   $ 2,947   5.22 %   4.52 %   $ 64 Home equity 220   147   5.58   4.33   36 Total $ 3,495   $ 3,094   5.22   4.51   $ 100                     Home Loans – TDRs Entered into During the Nine Months Ended September 30, 2014 and 2013 (1)   September 30, 2014   Nine Months Ended September 30, 2014 Residential mortgage $ 3,498   $ 3,091   5.12 %   4.57 %   $ 60 Home equity 702   477   3.98   3.31   76 Total $ 4,200   $ 3,568   4.93   4.36   $ 136                       September 30, 2013   Nine Months Ended September 30, 2013 Residential mortgage $ 10,295   $ 9,153   5.34 %   4.34 %   $ 181 Home equity 706   425   5.55   4.17   145 Total $ 11,001   $ 9,578   5.35   4.34   $ 326 (1)  TDRs entered into during the three and nine months ended September 30, 2014 include residential mortgage modifications with principal forgiveness of $13 million and $52 million. TDRs entered into during the three and nine months ended September 30, 2013 include residential mortgage modifications with principal forgiveness of $118 million and $462 million. (2)  The post-modification interest rate reflects the interest rate applicable only to permanently completed modifications, which exclude loans that are in a trial modification period. (3)  Net charge-offs include amounts recorded on loans modified during the period that are no longer held by the Corporation at September 30, 2014 and 2013 due to sales and other dispositions. The table below presents the carrying value of loans that entered into payment default during the three and nine months ended September 30, 2014 and 2013 that were modified in a TDR during the 12 months preceding payment default. Total carrying value includes loans with a carrying value of $1.1 billion and $1.5 billion that entered into payment default during the nine months ended September 30, 2014 and 2013 but were no longer held by the Corporation as of September 30, 2014 and 2013 due to sales and other dispositions. A payment default for home loan TDRs is recognized when a borrower has missed three monthly payments (not necessarily consecutively) since modification. Payment default on a trial modification where the borrower has not yet met the terms of the agreement are included in the table below if the borrower is 90 days or more past due three months after the offer to modify is made. Home Loans – TDRs Entering Payment Default That Were Modified During the Preceding 12 Months   Three Months Ended September 30, 2014 (Dollars in millions)  Residential Mortgage   Home Equity   Total Carrying Value (1) Modifications under government programs $ 193   $ 1   $ 194 Modifications under proprietary programs 137   1   138 Loans discharged in Chapter 7 bankruptcy (2) 121   15   136 Trial modifications 462   19   481 Total modifications $ 913   $ 36   $ 949               Three Months Ended September 30, 2013 Modifications under government programs $ 86   $ —   $ 86 Modifications under proprietary programs 185   —   185 Loans discharged in Chapter 7 bankruptcy (2) 205   3   208 Trial modifications 1,205   3   1,208 Total modifications $ 1,681   $ 6   $ 1,687               Nine Months Ended September 30, 2014 Modifications under government programs $ 537   $ 3   $ 540 Modifications under proprietary programs 612   4   616 Loans discharged in Chapter 7 bankruptcy (2) 395   57   452 Trial modifications 1,753   37   1,790 Total modifications $ 3,297   $ 101   $ 3,398               Nine Months Ended September 30, 2013 Modifications under government programs $ 244   $ 2   $ 246 Modifications under proprietary programs 731   4   735 Loans discharged in Chapter 7 bankruptcy (2) 809   27   836 Trial modifications 3,142   8   3,150 Total modifications $ 4,926   $ 41   $ 4,967 (1)  Total carrying value includes loans with a carrying value of $1.1 billion and $1.5 billion that entered into payment default during the nine months ended September 30, 2014 and 2013 but were no longer held by the Corporation as of September 30, 2014 and 2013 due to sales and other dispositions. (2)  Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs. The table below presents the September 30, 2014 and 2013 carrying value for home loans that were modified in a TDR during the three and nine months ended September 30, 2014 and 2013 by type of modification. Home Loans – Modification Programs   TDRs Entered into During the Three Months Ended September 30, 2014 (Dollars in millions) Residential Mortgage   Home Equity   Total Carrying Value Modifications under government programs           Contractual interest rate reduction $ 103   $ 15   $ 118 Principal and/or interest forbearance —   9   9 Other modifications (1) 12   —   12 Total modifications under government programs 115   24   139 Modifications under proprietary programs           Contractual interest rate reduction 53   2   55 Capitalization of past due amounts 29   1   30 Principal and/or interest forbearance 4   43   47 Other modifications (1) 11   —   11 Total modifications under proprietary programs 97   46   143 Trial modifications 843   105   948 Loans discharged in Chapter 7 bankruptcy (2) 171   53   224 Total modifications $ 1,226   $ 228   $ 1,454               TDRs Entered into During the Three Months Ended September 30, 2013 Modifications under government programs           Contractual interest rate reduction $ 393   $ 3   $ 396 Principal and/or interest forbearance 4   2   6 Other modifications (1) 18   —   18 Total modifications under government programs 415   5   420 Modifications under proprietary programs           Contractual interest rate reduction 764   13   777 Capitalization of past due amounts 26   —   26 Principal and/or interest forbearance 57   7   64 Other modifications (1) 10   —   10 Total modifications under proprietary programs 857   20   877 Trial modifications 1,395   51   1,446 Loans discharged in Chapter 7 bankruptcy (2) 280   71   351 Total modifications $ 2,947   $ 147   $ 3,094 (1)  Includes other modifications such as term or payment extensions and repayment plans. (2)  Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs. Home Loans – Modification Programs   TDRs Entered into During the Nine Months Ended September 30, 2014 (Dollars in millions) Residential Mortgage   Home Equity   Total Carrying Value Modifications under government programs           Contractual interest rate reduction $ 546   $ 49   $ 595 Principal and/or interest forbearance 15   18   33 Other modifications (1) 80   —   80 Total modifications under government programs 641   67   708 Modifications under proprietary programs           Contractual interest rate reduction 232   14   246 Capitalization of past due amounts 70   1   71 Principal and/or interest forbearance 61   64   125 Other modifications (1) 33   27   60 Total modifications under proprietary programs 396   106   502 Trial modifications 1,616   158   1,774 Loans discharged in Chapter 7 bankruptcy (2) 438   146   584 Total modifications $ 3,091   $ 477   $ 3,568               TDRs Entered into During the Nine Months Ended September 30, 2013 Modifications under government programs           Contractual interest rate reduction $ 1,127   $ 27   $ 1,154 Principal and/or interest forbearance 32   14   46 Other modifications (1) 68   —   68 Total modifications under government programs 1,227   41   1,268 Modifications under proprietary programs           Contractual interest rate reduction 2,829   50   2,879 Capitalization of past due amounts 98   —   98 Principal and/or interest forbearance 435   17   452 Other modifications (1) 89   14   103 Total modifications under proprietary programs 3,451   81   3,532 Trial modifications  3,442   71   3,513 Loans discharged in Chapter 7 bankruptcy (2) 1,033   232   1,265 Total modifications $ 9,153   $ 425   $ 9,578 (1)  Includes other modifications such as term or payment extensions and repayment plans. (2)  Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.
Consumer Portfolio Segment
Financing Receivable, Impaired [Line Items]
Impaired Financing Receivables	The table below provides the unpaid principal balance, carrying value and related allowance at September 30, 2014 and December 31, 2013, and the average carrying value and interest income recognized for the three and nine months ended September 30, 2014 and 2013 on the Corporation's renegotiated TDR portfolio in the Credit Card and Other Consumer portfolio segment. Impaired Loans – Credit Card and Other Consumer – Renegotiated TDRs                           September 30, 2014   December 31, 2013 (Dollars in millions)         Unpaid Principal Balance   Carrying Value (1)   Related Allowance   Unpaid Principal Balance   Carrying Value (1)   Related Allowance With no recorded allowance                               Direct/Indirect consumer         $ 63   $ 27   $ —   $ 75   $ 32   $ — Other consumer         34   34   —   34   34   — With an allowance recorded                               U.S. credit card         $ 896   $ 953   $ 217   $ 1,384   $ 1,465   $ 337 Non-U.S. credit card         147   186   121   200   240   149 Direct/Indirect consumer         105   127   35   242   282   84 Other consumer         25   24   10   27   26   9 Total                               U.S. credit card         $ 896   $ 953   $ 217   $ 1,384   $ 1,465   $ 337 Non-U.S. credit card         147   186   121   200   240   149 Direct/Indirect consumer         168   154   35   317   314   84 Other consumer         59   58   10   61   60   9                                   Three Months Ended September 30   Nine Months Ended September 30   2014   2013   2014   2013   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2) With no recorded allowance                               Direct/Indirect consumer $ 27   $ —   $ 38   $ —   $ 27   $ —   $ 45   $ — Other consumer 34   —   34   —   34   1   34   1 With an allowance recorded                               U.S. credit card $ 1,045   $ 16   $ 1,926   $ 30   $ 1,218   $ 56   $ 2,310   $ 108 Non-U.S. credit card 204   2   254   2   221   5   274   6 Direct/Indirect consumer 152   2   406   5   202   8   498   20 Other consumer 24   —   27   1   24   1   28   2 Total                               U.S. credit card $ 1,045   $ 16   $ 1,926   $ 30   $ 1,218   $ 56   $ 2,310   $ 108 Non-U.S. credit card 204   2   254   2   221   5   274   6 Direct/Indirect consumer 179   2   444   5   229   8   543   20 Other consumer 58   —   61   1   58   2   62   3 (1)  Includes accrued interest and fees. (2)  Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
Financing Receivable, Modifications [Line Items]
Troubled Debt Restructurings on Financing Receivables	The table below provides information on the Corporation's renegotiated TDR portfolio including the September 30, 2014 and 2013 unpaid principal balance, carrying value and average pre- and post-modification interest rates of loans that were modified in TDRs during the three and nine months ended September 30, 2014 and 2013, and net charge-offs recorded during the period on loans that were modified in TDRs during the nine months ended September 30, 2014 and 2013. Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Three Months Ended September 30, 2014 and 2013   September 30, 2014   Three Months Ended September 30, 2014 (Dollars in millions) Unpaid Principal Balance   Carrying Value (1)   Pre-Modification Interest Rate   Post-Modification Interest Rate   Net Charge-offs U.S. credit card $ 80   $ 88   16.59 %   5.13 %   $ 12 Non-U.S. credit card 43   51   25.09   0.43   36 Direct/Indirect consumer 11   7   7.34   4.76   4 Other consumer 1   1   8.96   4.82   — Total $ 135   $ 147   18.98   3.50   $ 52                       September 30, 2013   Three Months Ended September 30, 2013 U.S. credit card $ 100   $ 102   16.86 %   5.70 %   $ 9 Non-U.S. credit card 61   64   26.09   0.67   53 Direct/Indirect consumer 16   12   10.89   4.68   5 Other consumer 2   2   9.10   6.01   — Total $ 179   $ 180   19.65   3.85   $ 67                     Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Nine Months Ended September 30, 2014 and 2013   September 30, 2014   Nine Months Ended September 30, 2014 U.S. credit card $ 223   $ 244   16.66 %   5.15 %   $ 23 Non-U.S. credit card 93   109   25.11   0.58   53 Direct/Indirect consumer 26   19   8.64   4.71   11 Other consumer 6   6   9.10   5.21   — Total $ 348   $ 378   18.56   3.82   $ 87                       September 30, 2013   Nine Months Ended September 30, 2013 U.S. credit card $ 237   $ 240   16.88 %   5.96 %   $ 16 Non-U.S. credit card 138   143   26.04   0.87   78 Direct/Indirect consumer 41   31   11.17   4.90   12 Other consumer 4   5   9.35   5.40   — Total $ 420   $ 419   19.51   4.13   $ 106 (1)  Includes accrued interest and fees. The table below provides information on the Corporation's primary modification programs for the renegotiated TDR portfolio at September 30, 2014 and December 31, 2013. Credit Card and Other Consumer – Renegotiated TDRs by Program Type   Internal Programs   External Programs   Other (1)   Total   Percent of Balances Current or Less Than 30 Days Past Due (Dollars in millions) September 30 2014 December 31 2013   September 30 2014 December 31 2013   September 30 2014 December 31 2013   September 30 2014 December 31 2013   September 30 2014 December 31 2013 U.S. credit card $ 509 $ 842   $ 434 $ 607   $ 10 $ 16   $ 953 $ 1,465   85.11 % 82.77 % Non-U.S. credit card 48 71   18 26   120 143   186 240   47.77 49.01 Direct/Indirect consumer 70 170   47 106   37 38   154 314   84.68 84.29 Other consumer 58 60   — —   — —   58 60   75.48 71.08 Total renegotiated TDRs $ 685 $ 1,143   $ 499 $ 739   $ 167 $ 197   $ 1,351 $ 2,079   79.49 78.77 (1) Other TDRs for non-U.S. credit card include modifications of accounts that are ineligible for a fixed payment plan. The table below provides information on the Corporation's primary modification programs for the renegotiated TDR portfolio for loans that were modified in TDRs during the three and nine months ended September 30, 2014 and 2013. Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Period by Program Type   Three Months Ended September 30, 2014 (Dollars in millions) Internal Programs   External Programs   Other (1)   Total U.S. credit card $ 57   $ 31   $ —   $ 88 Non-U.S. credit card 2   2   47   51 Direct/Indirect consumer 1   —   6   7 Other consumer 1   —   —   1 Total renegotiated TDRs $ 61   $ 33   $ 53   $ 147                   Three Months Ended September 30, 2013 U.S. credit card $ 62   $ 40   $ —   $ 102 Non-U.S. credit card 4   3   57   64 Direct/Indirect consumer 4   2   6   12 Other consumer 2   —   —   2 Total renegotiated TDRs $ 72   $ 45   $ 63   $ 180                   Nine Months Ended September 30, 2014 U.S. credit card $ 161   $ 83   $ —   $ 244 Non-U.S. credit card 5   5   99   109 Direct/Indirect consumer 5   2   12   19 Other consumer 6   —   —   6 Total renegotiated TDRs $ 177   $ 90   $ 111   $ 378                   Nine Months Ended September 30, 2013 U.S. credit card $ 132   $ 108   $ —   $ 240 Non-U.S. credit card 14   8   121   143 Direct/Indirect consumer 11   7   13   31 Other consumer 5   —   —   5 Total renegotiated TDRs $ 162   $ 123   $ 134   $ 419 (1) Other TDRs for non-U.S. credit card include modifications of accounts that are ineligible for a fixed payment plan.
Commercial Portfolio Segment
Financing Receivable, Impaired [Line Items]
Impaired Financing Receivables	The table below provides the unpaid principal balance, carrying value and related allowance at September 30, 2014 and December 31, 2013, and the average carrying value and interest income recognized for the three and nine months ended September 30, 2014 and 2013 for impaired loans in the Corporation's Commercial loan portfolio segment. Certain impaired commercial loans do not have a related allowance as the valuation of these impaired loans exceeded the carrying value, which is net of previously recorded charge-offs. Impaired Loans – Commercial                           September 30, 2014   December 31, 2013 (Dollars in millions)         Unpaid Principal Balance   Carrying Value   Related Allowance   Unpaid Principal Balance   Carrying Value   Related Allowance With no recorded allowance                               U.S. commercial         $ 625   $ 610   $ —   $ 609   $ 577   $ — Commercial real estate         150   141   —   254   228   — Non-U.S. commercial         44   44   —   10   10   — With an allowance recorded                               U.S. commercial         $ 1,304   $ 994   $ 93   $ 1,581   $ 1,262   $ 164 Commercial real estate         735   547   58   1,066   731   61 Non-U.S. commercial         1   1   —   254   64   16 U.S. small business commercial (1)         164   141   37   186   176   36 Total                               U.S. commercial         $ 1,929   $ 1,604   $ 93   $ 2,190   $ 1,839   $ 164 Commercial real estate         885   688   58   1,320   959   61 Non-U.S. commercial         45   45   —   264   74   16 U.S. small business commercial (1)         164   141   37   186   176   36                                   Three Months Ended September 30   Nine Months Ended September 30   2014   2013   2014   2013   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2) With no recorded allowance                               U.S. commercial $ 555   $ 3   $ 371   $ —   $ 518   $ 8   $ 443   $ 3 Commercial real estate 158   1   171   —   190   3   305   2 Non-U.S. commercial 22   —   18   —   12   —   31   — With an allowance recorded                               U.S. commercial $ 1,173   $ 12   $ 1,514   $ 12   $ 1,289   $ 42   $ 1,606   $ 36 Commercial real estate 689   1   1,015   8   675   14   1,245   22 Non-U.S. commercial 45   1   115   —   60   3   126   5 U.S. small business commercial (1) 144   1   218   1   157   3   253   5 Total                               U.S. commercial $ 1,728   $ 15   $ 1,885   $ 12   $ 1,807   $ 50   $ 2,049   $ 39 Commercial real estate 847   2   1,186   8   865   17   1,550   24 Non-U.S. commercial 67   1   133   —   72   3   157   5 U.S. small business commercial (1) 144   1   218   1   157   3   253   5 (1)  Includes U.S. small business commercial renegotiated TDR loans and related allowance. (2)  Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
Financing Receivable, Modifications [Line Items]
Troubled Debt Restructurings on Financing Receivables	The table below presents the September 30, 2014 and 2013 unpaid principal balance and carrying value of commercial loans that were modified as TDRs during the three and nine months ended September 30, 2014 and 2013, and net charge-offs that were recorded during the period on loans that were modified as TDRs during the nine months ended September 30, 2014 and 2013. The table below includes loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period. Commercial – TDRs Entered into During the Three Months Ended September 30, 2014 and 2013   September 30, 2014   Three Months Ended September 30, 2014 (Dollars in millions) Unpaid Principal Balance   Carrying Value   Net Charge-offs U.S. commercial $ 361   $ 317   $ 33 Commercial real estate 49   39   8 Non-U.S. commercial 45   45   — U.S. small business commercial (1) 2   2   — Total $ 457   $ 403   $ 41               September 30, 2013   Three Months Ended September 30, 2013 U.S. commercial $ 361   $ 357   $ 27 Commercial real estate 305   284   — Non-U.S. commercial —   —   — U.S. small business commercial (1) 2   3   — Total $ 668   $ 644   $ 27             Commercial – TDRs Entered into During the Nine Months Ended September 30, 2014 and 2013   September 30, 2014   Nine Months Ended September 30, 2014 U.S. commercial $ 808   $ 759   $ 35 Commercial real estate 317   299   8 Non-U.S. commercial 45   45   — U.S. small business commercial (1) 6   6   — Total $ 1,176   $ 1,109   $ 43               September 30, 2013   Nine Months Ended September 30, 2013 U.S. commercial $ 853   $ 771   $ 28 Commercial real estate 615   569   3 Non-U.S. commercial 21   7   — U.S. small business commercial (1) 7   7   1 Total $ 1,496   $ 1,354   $ 32 (1)  U.S. small business commercial TDRs are comprised of renegotiated small business card loans.