Outstanding Loans and Leases - Nonperforming (Details) (USD $)
In Millions, unless otherwise specified |
9 Months Ended | 3 Months Ended | 9 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Sep. 30, 2014
|
Sep. 30, 2013
|
Dec. 31, 2013
|
Sep. 30, 2014
Other consumer
Non United States
|
Dec. 31, 2013
Other consumer
Non United States
|
Sep. 30, 2014
Residential Mortgage
|
Dec. 31, 2013
Residential Mortgage
|
Sep. 30, 2014
Nonperforming Financing Receivable
Junior Lien Home Equity Financing Receivable
|
Dec. 31, 2013
Nonperforming Financing Receivable
Junior Lien Home Equity Financing Receivable
|
Sep. 30, 2014
Chapter Seven Bankruptcy
|
Sep. 30, 2014
Chapter Seven Bankruptcy
Nonperforming Financing Receivable
|
Sep. 30, 2014
Federal Housing Administration
Residential Mortgage
|
Dec. 31, 2013
Federal Housing Administration
Residential Mortgage
|
Sep. 30, 2014
Residential Portfolio Segment
Core Portfolio, Residential Financing Receivable
|
Dec. 31, 2013
Residential Portfolio Segment
Core Portfolio, Residential Financing Receivable
|
Sep. 30, 2014
Residential Portfolio Segment
Core Portfolio, Home Equity Financing Receivable
|
Dec. 31, 2013
Residential Portfolio Segment
Core Portfolio, Home Equity Financing Receivable
|
Sep. 30, 2014
Residential Portfolio Segment
Legacy Assets and Servicing Portfolio, Residential Financing Receivable
|
Dec. 31, 2013
Residential Portfolio Segment
Legacy Assets and Servicing Portfolio, Residential Financing Receivable
|
Sep. 30, 2014
Residential Portfolio Segment
Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable
|
Dec. 31, 2013
Residential Portfolio Segment
Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable
|
Sep. 30, 2014
Consumer Portfolio Segment
|
Dec. 31, 2013
Consumer Portfolio Segment
|
Sep. 30, 2014
Consumer Portfolio Segment
Core Portfolio, Residential Financing Receivable
|
Dec. 31, 2013
Consumer Portfolio Segment
Core Portfolio, Residential Financing Receivable
|
Sep. 30, 2014
Consumer Portfolio Segment
Core Portfolio, Home Equity Financing Receivable
|
Dec. 31, 2013
Consumer Portfolio Segment
Core Portfolio, Home Equity Financing Receivable
|
Sep. 30, 2014
Consumer Portfolio Segment
Legacy Assets and Servicing Portfolio, Residential Financing Receivable
|
Dec. 31, 2013
Consumer Portfolio Segment
Legacy Assets and Servicing Portfolio, Residential Financing Receivable
|
Sep. 30, 2014
Consumer Portfolio Segment
Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable
|
Dec. 31, 2013
Consumer Portfolio Segment
Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable
|
Sep. 30, 2014
Consumer Portfolio Segment
Credit Card Receivable
United States
|
Dec. 31, 2013
Consumer Portfolio Segment
Credit Card Receivable
United States
|
Sep. 30, 2014
Consumer Portfolio Segment
Credit Card Receivable
Non United States
|
Dec. 31, 2013
Consumer Portfolio Segment
Credit Card Receivable
Non United States
|
Sep. 30, 2014
Consumer Portfolio Segment
Direct/Indirect Consumer
|
Dec. 31, 2013
Consumer Portfolio Segment
Direct/Indirect Consumer
|
Sep. 30, 2014
Consumer Portfolio Segment
Other consumer
|
Dec. 31, 2013
Consumer Portfolio Segment
Other consumer
|
Sep. 30, 2014
Consumer Portfolio Segment
Nonperforming Financing Receivable
|
Sep. 30, 2014
Consumer Portfolio Segment
Nonperforming Financing Receivable
|
Sep. 30, 2014
Commercial Portfolio Segment
|
Dec. 31, 2013
Commercial Portfolio Segment
|
Sep. 30, 2014
Commercial Portfolio Segment
United States
|
Dec. 31, 2013
Commercial Portfolio Segment
United States
|
Sep. 30, 2014
Commercial Portfolio Segment
Non United States
|
Dec. 31, 2013
Commercial Portfolio Segment
Non United States
|
Sep. 30, 2014
Commercial Portfolio Segment
Commercial Real Estate
|
Dec. 31, 2013
Commercial Portfolio Segment
Commercial Real Estate
|
Sep. 30, 2014
Commercial Portfolio Segment
Commercial Real Estate
United States
|
Dec. 31, 2013
Commercial Portfolio Segment
Commercial Real Estate
United States
|
Sep. 30, 2014
Commercial Portfolio Segment
Commercial Real Estate
Non United States
|
Dec. 31, 2013
Commercial Portfolio Segment
Commercial Real Estate
Non United States
|
Sep. 30, 2014
Commercial Portfolio Segment
Commercial Lease Financing
|
Dec. 31, 2013
Commercial Portfolio Segment
Commercial Lease Financing
|
Sep. 30, 2014
Commercial Portfolio Segment
Small Business Commercial
|
Dec. 31, 2013
Commercial Portfolio Segment
Small Business Commercial
|
Sep. 30, 2014
Commercial Portfolio Segment
Small Business Commercial
United States
|
Dec. 31, 2013
Commercial Portfolio Segment
Small Business Commercial
United States
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Financing Receivable, Recorded Investment, Past Due [Line Items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Loans and leases | $ 891,315 | $ 928,233 | $ 3 | $ 5 | $ 981 | $ 1,200 | $ 2,700 | $ 1,400 | $ 500,094 | $ 531,950 | $ 167,014 | [1],[2] | $ 177,336 | [1],[3] | $ 52,343 | [1],[2] | $ 54,499 | [1],[3] | $ 42,126 | [1],[2] | $ 52,058 | [1],[3] | $ 29,344 | [1],[2] | $ 32,580 | [1],[3] | $ 89,026 | $ 92,338 | $ 11,433 | $ 11,541 | $ 83,118 | $ 82,192 | $ 2,152 | [4] | $ 1,977 | [5] | $ 391,221 | $ 396,283 | $ 215,458 | [6] | $ 212,557 | [7] | $ 84,650 | [6] | $ 89,462 | [7] | $ 47,023 | [6] | $ 47,893 | [7] | $ 45,100 | $ 46,300 | $ 2,000 | $ 1,600 | $ 24,498 | [6] | $ 25,199 | [7] | $ 13,538 | [6],[8] | $ 13,294 | [7],[9] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Non-performing troubled debt with no change in repayment terms at time of discharge, current with contractual payments | 843 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due | 22,017 | [10] | 28,263 | [11] | 477 | 5,973 | [10] | 7,188 | [11] | 723 | [10] | 693 | [11] | 12,210 | [10],[12] | 16,746 | [11],[13] | 1,173 | [10] | 1,292 | [11] | 21,364 | [10] | 27,533 | [11] | 831 | [10] | 1,053 | [11] | 104 | [10] | 131 | [11] | 334 | [10],[14] | 410 | [11],[15] | 16 | [10],[16] | 20 | [11],[17] | 653 | [10] | 730 | [11] | 300 | [10] | 309 | [11] | 4 | [10] | 17 | [11] | 158 | [10],[18] | 243 | [11],[19] | 82 | [10] | 48 | [11] | 109 | [10] | 113 | [11] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Nonperforming loans discharged more than twelve months prior | 80.00% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Nonperforming loans discharged more than twenty four months prior | 50.00% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Proceeds from sales of loans and leases | 20,422 | 9,267 | 957 | 2,800 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Nonperforming loans and leases | 13,540 | [20] | 17,149 | [20] | 9,100 | 13,000 | 2,725 | [20],[21] | 3,316 | [20],[21] | 1,500 | [20] | 1,431 | [20] | 5,393 | [20],[21] | 8,396 | [20],[21] | 2,526 | [20] | 2,644 | [20] | 12,188 | [20] | 15,840 | [20] | 30 | [20] | 35 | [20] | 14 | [20] | 18 | [20] | 1,352 | [20] | 1,309 | [20] | 757 | [20] | 819 | [20] | 45 | [20] | 64 | [20] | 445 | [20] | 322 | [20] | 7 | [20] | 16 | [20] | 98 | [20] | 88 | [20] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Accruing past due 90 days or more | 14,589 | 18,759 | 3,900 | 4,000 | 4,253 | [21] | 5,137 | [21] | 8,792 | [21] | 11,824 | [21] | 14,313 | 18,555 | 831 | 1,053 | 104 | 131 | 332 | 408 | 1 | 2 | 276 | 204 | 121 | 47 | 4 | 17 | 2 | 21 | 80 | 41 | 69 | 78 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Nonaccruing troubled debt restructurings excluded from nonperforming loans | $ 101 | $ 260 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|