Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Impaired Loans (Details)

v2.4.0.8
Outstanding Loans and Leases - Credit Card and Other Consumer - Impaired Loans (Details) (Consumer Portfolio Segment, USD $)
In Millions, unless otherwise specified
 3 Months Ended 9 Months Ended
Sep. 30, 2014
Sep. 30, 2013
Sep. 30, 2014
Sep. 30, 2013
Dec. 31, 2013
Direct/Indirect Consumer
          
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]          
With no recorded allowance $ 63   $ 63   $ 75
With an allowance recorded 105   105   242
Total 168   168   317
Impaired Financing Receivable, Recorded Investment [Abstract]          
With no recorded allowance 27 [1]   27 [1]   32 [1]
With an allowance recorded 127 [1]   127 [1]   282 [1]
Total 154 [1]   154 [1]   314 [1]
Related Allowance 35   35   84
Impaired Financing Receivable, Average Recorded Investment [Abstract]          
With no recorded allowance 27 38 27 45  
With an allowance recorded 152 406 202 498  
Total 179 444 229 543  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]          
With no recorded allowance 0 [2] 0 [2] 0 [2] 0 [2]  
With an allowance recorded 2 [2] 5 [2] 8 [2] 20 [2]  
Total 2 [2] 5 [2] 8 [2] 20 [2]  
Other consumer
          
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]          
With no recorded allowance 34   34   34
With an allowance recorded 25   25   27
Total 59   59   61
Impaired Financing Receivable, Recorded Investment [Abstract]          
With no recorded allowance 34 [1]   34 [1]   34 [1]
With an allowance recorded 24 [1]   24 [1]   26 [1]
Total 58 [1]   58 [1]   60 [1]
Related Allowance 10   10   9
Impaired Financing Receivable, Average Recorded Investment [Abstract]          
With no recorded allowance 34 34 34 34  
With an allowance recorded 24 27 24 28  
Total 58 61 58 62  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]          
With no recorded allowance 0 [2] 0 [2] 1 [2] 1 [2]  
With an allowance recorded 0 [2] 1 [2] 1 [2] 2 [2]  
Total 0 [2] 1 [2] 2 [2] 3 [2]  
United States | Credit Card Receivable
          
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]          
With an allowance recorded 896   896   1,384
Total 896   896   1,384
Impaired Financing Receivable, Recorded Investment [Abstract]          
With an allowance recorded 953 [1]   953 [1]   1,465 [1]
Total 953 [1]   953 [1]   1,465 [1]
Related Allowance 217   217   337
Impaired Financing Receivable, Average Recorded Investment [Abstract]          
With an allowance recorded 1,045 1,926 1,218 2,310  
Total 1,045 1,926 1,218 2,310  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]          
With an allowance recorded 16 [2] 30 [2] 56 [2] 108 [2]  
Total 16 [2] 30 [2] 56 [2] 108 [2]  
Non United States | Credit Card Receivable
          
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]          
With an allowance recorded 147   147   200
Total 147   147   200
Impaired Financing Receivable, Recorded Investment [Abstract]          
With an allowance recorded 186 [1]   186 [1]   240 [1]
Total 186 [1]   186 [1]   240 [1]
Related Allowance 121   121   149
Impaired Financing Receivable, Average Recorded Investment [Abstract]          
With an allowance recorded 204 254 221 274  
Total 204 254 221 274  
Impaired Financing Receivable, Interest Income, Accrual and Cash Basis Method [Abstract]          
With an allowance recorded 2 [2] 2 [2] 5 [2] 6 [2]  
Total $ 2 [2] $ 2 [2] $ 5 [2] $ 6 [2]  
[1] Includes accrued interest and fees.
[2] Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.