Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Credit Quality Indicators (Details)

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Outstanding Loans and Leases - Credit Card and Other Consumer - Credit Quality Indicators (Details) (USD $)
Sep. 30, 2014
Dec. 31, 2013
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 891,315,000,000 $ 928,233,000,000
Percentage outstanding, current or less than 30 days past due 93.22% [1] 91.99% [2]
Percentage outstanding, Equal to Greater than 90 days past due 2.47% [3] 3.04% [4]
Consumer Portfolio Segment
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 500,094,000,000 531,950,000,000
Consumer Portfolio Segment | Direct/Indirect Consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 83,118,000,000 82,192,000,000
Securities based lending overcollateralized 38,900,000,000 35,800,000,000
Loans no longer originated by corporation 3,600,000,000 4,100,000,000
Consumer Portfolio Segment | Other consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 2,152,000,000 [5] 1,977,000,000 [6]
Percentage from exited businesses 48.00% 60.00%
United States | Consumer Portfolio Segment | Credit Card Receivable
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 89,026,000,000 92,338,000,000
Non United States | Other consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 3,000,000 5,000,000
Non United States | Consumer Portfolio Segment | Credit Card Receivable
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 11,433,000,000 11,541,000,000
Percentage outstanding, current or less than 30 days past due 98.00% 98.00%
Percentage outstanding, 30-89 days past due 1.00% 1.00%
Percentage outstanding, Equal to Greater than 90 days past due 1.00% 1.00%
Less than 620 | Consumer Portfolio Segment | Direct/Indirect Consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 1,274,000,000 1,220,000,000
Less than 620 | Consumer Portfolio Segment | Other consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 467,000,000 [5] 539,000,000 [6]
Less than 620 | United States | Consumer Portfolio Segment | Credit Card Receivable
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 4,435,000,000 4,989,000,000
Greater than or equal to 620 and less than 680 | Consumer Portfolio Segment | Direct/Indirect Consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 1,932,000,000 3,345,000,000
Greater than or equal to 620 and less than 680 | Consumer Portfolio Segment | Other consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 294,000,000 [5] 264,000,000 [6]
Greater than or equal to 620 and less than 680 | United States | Consumer Portfolio Segment | Credit Card Receivable
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 12,171,000,000 12,753,000,000
Greater than or equal to 680 and less than 740 | Consumer Portfolio Segment | Direct/Indirect Consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 10,932,000,000 9,887,000,000
Greater than or equal to 680 and less than 740 | Consumer Portfolio Segment | Other consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 357,000,000 [5] 199,000,000 [6]
Greater than or equal to 680 and less than 740 | United States | Consumer Portfolio Segment | Credit Card Receivable
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 34,527,000,000 35,413,000,000
Greater than or equal to 740 | Consumer Portfolio Segment | Direct/Indirect Consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 25,509,000,000 26,220,000,000
Greater than or equal to 740 | Consumer Portfolio Segment | Other consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 859,000,000 [5] 188,000,000 [6]
Greater than or equal to 740 | United States | Consumer Portfolio Segment | Credit Card Receivable
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 37,893,000,000 39,183,000,000
Other internal credit metrics | Consumer Portfolio Segment | Direct/Indirect Consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 43,471,000,000 [7],[8],[9] 41,520,000,000 [10],[11],[12]
Other internal credit metrics | Consumer Portfolio Segment | Other consumer
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 175,000,000 [5],[7],[8],[9] 787,000,000 [10],[11],[12],[6]
Other internal credit metrics | United States | Consumer Portfolio Segment | Credit Card Receivable
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases    [7],[8],[9]    [10],[11],[12]
Other internal credit metrics | Non United States | Consumer Portfolio Segment | Credit Card Receivable
    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 11,433,000,000 [7],[8],[9] $ 11,541,000,000 [10],[11],[12]
[1] Home loans includes $4.4 billion and direct/indirect consumer includes $28 million of nonperforming loans.
[2] Home loans includes $5.9 billion and direct/indirect consumer includes $33 million of nonperforming loans.
[3] Home loans includes fully-insured loans of $13.0 billion.
[4] Home loans includes fully-insured loans of $17.0 billion.
[5] Forty-eight percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
[6] Sixty percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
[7] Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At September 30, 2014, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due.
[8] Direct/indirect consumer includes $38.9 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $3.6 billion of loans the Corporation no longer originates.
[9] Other internal credit metrics may include delinquency status, geography or other factors
[10] Other internal credit metrics may include delinquency status, geography or other factors.
[11] Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2013, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due.
[12] Direct/indirect consumer includes $35.8 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $4.1 billion of loans the Corporation no longer originates.